True/False
1. An organization’s platform consists of the hardware, software, and communications components
that the organization uses to process and manage information.
Ans: True
Response: Information Systems: Concepts and Definitions pp.6–9
Difficulty: Easy
2. An organization’s platform can be used to provide superb customer service.
Ans: TrueResponse: Information Systems: Concepts and Definitions pp. 6–9
Difficulty: Easy
3. Information technology typically requires a small investment, but a rather long period of time.
Ans: False
Response: Information Systems: Concepts and Definitions pp. 6–8
Difficulty: Easy
,4. A combinati on of your high school grades, applicati on essays, lett ers of
recommendati on, and graduate management apti tude test (GMAT) would be
considered informati on.
Ans: True
Response: Information Systems: Concepts and Definitions pp. 6–8
Difficulty: Easy
5. A university registrar who uses her experience with university admissions
along with your high school grades, applicati on essays, lett ers of
recommendati on, and university entrance exams, would be applying her
knowledge in your applicati on process.
Ans: True
Response: Information Systems: Concepts and Definitions p. 6–8
Difficulty: Easy
6. A list of football scores with the names of the teams that played the
games would be considered informati on.
Ans: True
Response: Informati on Systems: Concepts and Defi niti ons p. 6 –8
Diffi culty: Easy
,7. Information technology deals with the planning, development, management, and use of
management information tools to help people perform all the tasks related to information processing
and management.
Ans: False
Response: Informati on Systems: Concepts and Defi niti ons p. 6 –8
Diffi culty: Easy
8. IT services include data management, systems development, and security
concerns.
Ans: True
Response: Informati on Systems: Concepts and Defi niti ons p. 6 –8
Diffi culty: Easy
9. The information technology environment is the combination of social, legal, economic, physical,
and political factors that affect business activities.
Ans: False
Response: Business Pressures, Organizational Responses, and IT Support p. 13–19
, Difficulty: Easy
10. In general, labor costs are higher in developed countries than in developing countries.
Ans: True
Response: Business Pressures, Organizational Responses, and IT Support p. 13–19
Difficulty: Easy
11. Developed countries usually pay higher fringe benefits than developing countries.
Ans: True
Response: Business Pressures, Organizational Responses, and IT Support p. 13–19
Difficulty: Easy
12. Information technology is facilitating the entry of a wide variety of employees into the workforce.
Ans: True
Response: Business Pressures, Organizational Responses, and IT Support p. 13–19
Difficulty: Easy
13. Internet access in Canada is not particularly related to household income.