WORKING MAN
Work and Organizational Psychology
29 MEI 2020
LAURYN IGWE
Erasmus Universiteit
,Lauryn Igwe
Inhoud
What Drives Them ...............................................................................................................................................................4
Summary Book Chapters..............................................................................................................................................4
Motivation Theories ..................................................................................................................................................4
Job Characteristics Model........................................................................................................................................7
Organizational Justice ...............................................................................................................................................8
Selective Selection............................................................................................................................................................. 10
Summary Book Chapters........................................................................................................................................... 10
Personnel Selection and Assessment (PSA)................................................................................................ 10
Summary Articles ......................................................................................................................................................... 14
Personnel selection – Robertson & Smith (2001).............................................................................. 14
The employment interview – Judge et al. (2000)............................................................................... 15
Summary of Hough et al. (2001) .................................................................................................................. 16
Two Is Better Than One .................................................................................................................................................. 17
Summary Book Chapters........................................................................................................................................... 17
Groups........................................................................................................................................................................... 17
Disadvantages of groups....................................................................................................................................... 19
Who’s The Boss? ................................................................................................................................................................ 20
Trait Theories ................................................................................................................................................................ 20
Great Man theory ..................................................................................................................................................... 20
Power approach ............................................................................................................................................................ 20
Behavioural Theories ................................................................................................................................................. 21
Ohio State University Studies ............................................................................................................................. 21
University of Michigan Studies .......................................................................................................................... 21
Contingency Theories................................................................................................................................................. 21
Fiedler’s Theory........................................................................................................................................................ 21
Leadership Grid ........................................................................................................................................................ 22
Path-goal Theory...................................................................................................................................................... 22
Maturity Theory ....................................................................................................................................................... 22
Substitutes for Leadership Theory .................................................................................................................. 22
Vroom-Yetton Model.............................................................................................................................................. 23
Modern Theories .......................................................................................................................................................... 23
Leader Member Exchange (LMX) Theory ..................................................................................................... 23
Transformational Leadership Theory ............................................................................................................ 23
Charismatic leadership.......................................................................................................................................... 24
Authentic leadership .............................................................................................................................................. 24
Negative leadership..................................................................................................................................................... 24
1
,Lauryn Igwe
Trouble................................................................................................................................................................................... 25
Conflict .............................................................................................................................................................................. 25
Manifestation of conflict....................................................................................................................................... 25
Sources of conflict.................................................................................................................................................... 25
Conflict Management .................................................................................................................................................. 26
Conflict resolution ................................................................................................................................................... 26
Conflict stimulation................................................................................................................................................. 27
20 Years of workplace bullying research – Samnani & Singh (2012)......................................... 28
Target ............................................................................................................................................................................ 28
The Perpetrator ........................................................................................................................................................ 28
The Group.................................................................................................................................................................... 29
The organization ...................................................................................................................................................... 29
The Society.................................................................................................................................................................. 29
What Works Best ............................................................................................................................................................... 30
Job satisfaction............................................................................................................................................................... 30
Assessment of job satisfaction ........................................................................................................................... 30
Influences on job satisfaction ............................................................................................................................. 30
Personal characteristics........................................................................................................................................ 31
Effects of job satisfaction...................................................................................................................................... 31
Organizational commitment.................................................................................................................................... 32
Task performance ........................................................................................................................................................ 32
Job characteristics theory .................................................................................................................................... 33
Incentive systems .................................................................................................................................................... 33
Organizational Constraints.................................................................................................................................. 33
Organizational Behaviour .................................................................................................................................... 33
Counterproductive Work Behaviour............................................................................................................... 34
Job satisfaction, job performance relationship – Judge et al. (2001).......................................... 35
Models of satisfaction-performance................................................................................................................ 35
Meta-analysis and conclusions .......................................................................................................................... 36
Overworked ......................................................................................................................................................................... 37
Stress.................................................................................................................................................................................. 37
Demand-Control-(Support) Model ....................................................................................................................... 38
Burnout and work engagement – Bakker et al. (2014)....................................................................... 39
Antecedents of Burnout ........................................................................................................................................ 39
Consequences of Burnout .................................................................................................................................... 39
Job Demands-Resources Theory ....................................................................................................................... 40
Interventions ............................................................................................................................................................. 40
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, Lauryn Igwe
Weekly Lecture Notes...................................................................................................................................................... 41
Lecture 1 – Opening Lecture ............................................................................................................................... 41
History of Work and Organizational Psychology....................................................................................... 41
Current Issues in Work and Organizational Psychology ........................................................................ 42
Lecture 2 – Leadership ........................................................................................................................................... 43
Trait/dispositional approach .................................................................................................................................. 43
Behavioural approach ................................................................................................................................................ 43
Situational/Contingency approach....................................................................................................................... 43
Full Range Leadership Model.................................................................................................................................. 44
LMX Leadership ............................................................................................................................................................ 44
Destructive leadership styles .................................................................................................................................. 44
Lecture 3 – Organizational culture.................................................................................................................. 45
Basics of organizational culture ........................................................................................................................ 45
Categorizing different organizational cultures........................................................................................... 46
Lecture 4: Job Demand-Resources Theory ................................................................................................. 47
Job Demand-Resources Theory ......................................................................................................................... 47
Leadership .................................................................................................................................................................. 47
Self-undermining and Pro-active Vitality Management ......................................................................... 48
Job Crafting and Playful Work Design ............................................................................................................ 48
Lecture 5: Responsorial Lecture ....................................................................................................................... 49
Problem 1: Motivation........................................................................................................................................... 49
Problem 2: Selection procedures...................................................................................................................... 50
Problem 3: Teams.................................................................................................................................................... 50
Problem 4: Leaderships ........................................................................................................................................ 50
Problem 5: Trouble and conflict........................................................................................................................ 51
Problem 6: Job satisfaction and performance ............................................................................................. 51
Problem 7: Stress ..................................................................................................................................................... 52
3
Work and Organizational Psychology
29 MEI 2020
LAURYN IGWE
Erasmus Universiteit
,Lauryn Igwe
Inhoud
What Drives Them ...............................................................................................................................................................4
Summary Book Chapters..............................................................................................................................................4
Motivation Theories ..................................................................................................................................................4
Job Characteristics Model........................................................................................................................................7
Organizational Justice ...............................................................................................................................................8
Selective Selection............................................................................................................................................................. 10
Summary Book Chapters........................................................................................................................................... 10
Personnel Selection and Assessment (PSA)................................................................................................ 10
Summary Articles ......................................................................................................................................................... 14
Personnel selection – Robertson & Smith (2001).............................................................................. 14
The employment interview – Judge et al. (2000)............................................................................... 15
Summary of Hough et al. (2001) .................................................................................................................. 16
Two Is Better Than One .................................................................................................................................................. 17
Summary Book Chapters........................................................................................................................................... 17
Groups........................................................................................................................................................................... 17
Disadvantages of groups....................................................................................................................................... 19
Who’s The Boss? ................................................................................................................................................................ 20
Trait Theories ................................................................................................................................................................ 20
Great Man theory ..................................................................................................................................................... 20
Power approach ............................................................................................................................................................ 20
Behavioural Theories ................................................................................................................................................. 21
Ohio State University Studies ............................................................................................................................. 21
University of Michigan Studies .......................................................................................................................... 21
Contingency Theories................................................................................................................................................. 21
Fiedler’s Theory........................................................................................................................................................ 21
Leadership Grid ........................................................................................................................................................ 22
Path-goal Theory...................................................................................................................................................... 22
Maturity Theory ....................................................................................................................................................... 22
Substitutes for Leadership Theory .................................................................................................................. 22
Vroom-Yetton Model.............................................................................................................................................. 23
Modern Theories .......................................................................................................................................................... 23
Leader Member Exchange (LMX) Theory ..................................................................................................... 23
Transformational Leadership Theory ............................................................................................................ 23
Charismatic leadership.......................................................................................................................................... 24
Authentic leadership .............................................................................................................................................. 24
Negative leadership..................................................................................................................................................... 24
1
,Lauryn Igwe
Trouble................................................................................................................................................................................... 25
Conflict .............................................................................................................................................................................. 25
Manifestation of conflict....................................................................................................................................... 25
Sources of conflict.................................................................................................................................................... 25
Conflict Management .................................................................................................................................................. 26
Conflict resolution ................................................................................................................................................... 26
Conflict stimulation................................................................................................................................................. 27
20 Years of workplace bullying research – Samnani & Singh (2012)......................................... 28
Target ............................................................................................................................................................................ 28
The Perpetrator ........................................................................................................................................................ 28
The Group.................................................................................................................................................................... 29
The organization ...................................................................................................................................................... 29
The Society.................................................................................................................................................................. 29
What Works Best ............................................................................................................................................................... 30
Job satisfaction............................................................................................................................................................... 30
Assessment of job satisfaction ........................................................................................................................... 30
Influences on job satisfaction ............................................................................................................................. 30
Personal characteristics........................................................................................................................................ 31
Effects of job satisfaction...................................................................................................................................... 31
Organizational commitment.................................................................................................................................... 32
Task performance ........................................................................................................................................................ 32
Job characteristics theory .................................................................................................................................... 33
Incentive systems .................................................................................................................................................... 33
Organizational Constraints.................................................................................................................................. 33
Organizational Behaviour .................................................................................................................................... 33
Counterproductive Work Behaviour............................................................................................................... 34
Job satisfaction, job performance relationship – Judge et al. (2001).......................................... 35
Models of satisfaction-performance................................................................................................................ 35
Meta-analysis and conclusions .......................................................................................................................... 36
Overworked ......................................................................................................................................................................... 37
Stress.................................................................................................................................................................................. 37
Demand-Control-(Support) Model ....................................................................................................................... 38
Burnout and work engagement – Bakker et al. (2014)....................................................................... 39
Antecedents of Burnout ........................................................................................................................................ 39
Consequences of Burnout .................................................................................................................................... 39
Job Demands-Resources Theory ....................................................................................................................... 40
Interventions ............................................................................................................................................................. 40
2
, Lauryn Igwe
Weekly Lecture Notes...................................................................................................................................................... 41
Lecture 1 – Opening Lecture ............................................................................................................................... 41
History of Work and Organizational Psychology....................................................................................... 41
Current Issues in Work and Organizational Psychology ........................................................................ 42
Lecture 2 – Leadership ........................................................................................................................................... 43
Trait/dispositional approach .................................................................................................................................. 43
Behavioural approach ................................................................................................................................................ 43
Situational/Contingency approach....................................................................................................................... 43
Full Range Leadership Model.................................................................................................................................. 44
LMX Leadership ............................................................................................................................................................ 44
Destructive leadership styles .................................................................................................................................. 44
Lecture 3 – Organizational culture.................................................................................................................. 45
Basics of organizational culture ........................................................................................................................ 45
Categorizing different organizational cultures........................................................................................... 46
Lecture 4: Job Demand-Resources Theory ................................................................................................. 47
Job Demand-Resources Theory ......................................................................................................................... 47
Leadership .................................................................................................................................................................. 47
Self-undermining and Pro-active Vitality Management ......................................................................... 48
Job Crafting and Playful Work Design ............................................................................................................ 48
Lecture 5: Responsorial Lecture ....................................................................................................................... 49
Problem 1: Motivation........................................................................................................................................... 49
Problem 2: Selection procedures...................................................................................................................... 50
Problem 3: Teams.................................................................................................................................................... 50
Problem 4: Leaderships ........................................................................................................................................ 50
Problem 5: Trouble and conflict........................................................................................................................ 51
Problem 6: Job satisfaction and performance ............................................................................................. 51
Problem 7: Stress ..................................................................................................................................................... 52
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