Study Resource Test Bank - Current Edition Solutions

Study Resource Test Bank - Current Edition Solutions Leadership - answer - The ability to inspire others to achieve a desired outcome Might only have the informal power afforded by their peers Management - answer - The process of planning, organizing, directing, and coordinating the work within an organization Formal position of power and authority What Is a Leader? - answer - An individual who works with others to develop a clear vision of the preferred future and inspires others to make that vision happen. Leadership refers to behaviors, performance, and action, not a formal position. Characteristics of a Leader (4) - answer - Often do not have delegated authority Focus on group process, information gathering, feedback, and empowering others Emphasize interpersonal relationships Direct willing followers Great Man Theory (2) - answer - Asserts that some people are born to lead, and others are born to be led Suggests that great leaders will arise when a situation demands it Trait theories - answer - Assume that some people have certain traits that make them better leaders than others Autocratic Leadership (4) - answer - Makes decisions for the group Control is maintained over the work group Communication flows downward Others directed by commands Democratic Leadership (4) - answer - Involves others in decision-making Less control is maintained Communication flows up and down Others directed through suggestions and guidance Laissez-faire leadership (4) - answer - Makes few decisions; distributes decision-making among the group Maintains little or no control Uses upward & downward communication between group members Provides little or no direction McClelland's key needs (3) - answer - •Achievement - performing tasks on a high level •Affiliation - good relationships with others •Power - being in charge Situational Theories - answer - Assert that no one leadership style is ideal for every situation. Adaptability is key. Determinants of leadership style include (3) - answer - •The nature of the situation •The skills of the leader or manager •The abilities of the group members Transactional Leadership (5) - answer - •Environment of power and position •Motivates through rewards for desired work •Monitors performance and focuses on problems •Reactive to problems •Focuses on completing tasks Transformational Leadership (6) - answer - •Environment of inspiration and vision •Challenges the process •Brings people together •Empowers and motivates others •Models the way •Focuses on vision & empowerment Servant Leadership (3) - answer - •Putting others including employees, customers, and the community as the number one priority •Fostering a service inclination in others that promotes collaboration, teamwork, and collective activism •Recognizes that followers are an important part of the leadership equation. Qualities of Servant Leaders (4) - answer - Effective Listener - without judgment Empathetic -Understand perspective of others Strong emotional intelligence - Choose words carefully Ability to build a sense of community -Able to be a servant, helper, and teacher first, then a leade Authentic Leadership (5) - answer - Authentic leadership suggests that in order to lead, leaders must be true to themselves and their values and act accordingly. Model a strong internal moral code Focuses on honest & trusting relationships Aligns values with actions Trusting relationships Emotional Intelligence (EI) (3) - answer - •Understanding and managing our own emotions and the social awareness to perceive/recognize the emotions of others •Self-awareness about one's emotions and recognizing how they influence subsequent action •Emotional intelligence is critical for building a cooperative and effective team. What is the single greatest predictor of performance in the workplace and the strongest driver of leadership and personal excellence? - answer - Emotional Intelligence (EI) 5 components of EI - answer - ◦Self-awareness ◦Self-man