HESI 101Nursing Leadership Finals.

1. #1 thing to remember about negative feedback 2. 2 biggest/worst actions that lead to malpractice lawsuits 3. 2 out of 3 people leave a job because of this Unsatisfactory work must be acknowledged and discussed Altering/falsifying a medical record, violation of an internal or external standard of practice Ineffective/incompetent management 4. 2 types of change Planned/Managed, Unplanned/Reactive 5. 2 types of resistance to change 6. 2 ways to be an emotionally stable leader 7. 3 qualifications for RNlicensure in the USA 8. 3 quality behaviors ofeffective nurse managers? 9. 3 stages of lewins theoryof changeActive resistance and passive resistance 1. Recognize and understand your own emotions, learn to manage them, stay calm and clear headed. 2. Listen to others, perceive unspoken concerns,acknowledge others perspectives, helpful Graduate from an approved RN program, english language proficiency, disclosure of criminal convictions Interpersonal, decisional and informational behaviors along with leadership, business sense and clinical expertise Unfreeze(take out of comfort zone), Change(discomfort), Refreeze(new comfort zone) 10. 3 types of liability Personal, vicarious, employer/corporate 11. 4 stages of burnout 1. high expectations and idealism, 2. pessimism and early job dissatisfaction, 3. withdrawal and isolation 4. irreversible detachment and loss of interest