SCM 303 EXAM 1 STUDY GUIDE 2026
Industry 4.0 - Answers - 1st - mechanization, water, steam power
2nd - mass production, assembly line, electricity
3rd - computer and automation
4th - cyber physical systems (robots that can understand each other, they make the
decisions)
Advancing from computer automation to cyber physical systems
Current Challenges in SCM - Answers - digitalization
glocalization - how to be local and global
sustainability
lack of talent with required technical and soft skills
amazoniation/uberization/curbside pickup/micro-allocation - Answers - buying online
and ordering for delivery
2hr delivery
MA - having more product closer to the consumer
open questions in SCM - Answers - BA -> decision making (know what and where)
traceability/transparency -> procurement, quality control, warranty (where is it and I
want it to be there)
What is a Supply Chain? - Answers - supplier -> manufacturer -> distributor -> retailer -
> customer
Integrated Supply Chain Management (ISCM) - Answers - stakeholder demands,
product development and sourcing, production and manufacturing, transportation and
logistics, reverse logistics, customer management, and the cycle back to product
development and sourcing
cross functional activities - quality assurance and management, environmental
sustainability and corporate social responsibility, regulatory and standards compliance,
crisis management and reducing the vulnerability of non-traditional disruptions, and
others
, fundamental supply chain processes - demand planning responsiveness, customer
collaboration, order fulfillment and delivery, product and service development launch,
manufacturing management and customization, supplier collaboration, life cycle
support, and returns management and reverse logistics
product flow - Answers - incoming - procurement, product development, corporate
strategy, brand equity
internal - manufacturing, production
outgoing - logistics, transportation, reverse, market monitoring, brand value
Food Supply Chain Vulnerabilities - Answers - inbound, manufacturing [HACCP],
finished (consumer) -----> tech transfer and contract manufacturing (everyone needs to
be doing their part) ----> outside supply chain (need to know origin bc products have
your name on it)
TCO-TPE-Variability - Answers - TCO: total cost of ownership
TPE: total product experience
Life: variability, what could go wrong?
IDEAL: optimal state
Decision-Making SC Risk management & SC Disruptions - Answers - SCD: Supply
Chain disruptions
SCRM: Supply Chain Risk Management
Extreme Events (Black Swan Events)
Balance of Activities [Enterprise] - Answers - The Enterprise (Co, GO, NGO, anything,
etc...)
-Ops Mgt
-Sourcing
-Logistics
-Customer Service
Scope of Enterprise and Activities - Answers - the scope is for all SC activates from
manufacturing to managing services
How an Enterprise Operates: overview - Answers - resource and financial constraints -
optimize
Board of Directors as owner's representative
-the owners set the key success metrics such as stock price, revenue growth, corporate
social responsibility goals, RISK/risk tolerance
-owners: individuals, groups, stockholders, mutual fund owners, you
Industry 4.0 - Answers - 1st - mechanization, water, steam power
2nd - mass production, assembly line, electricity
3rd - computer and automation
4th - cyber physical systems (robots that can understand each other, they make the
decisions)
Advancing from computer automation to cyber physical systems
Current Challenges in SCM - Answers - digitalization
glocalization - how to be local and global
sustainability
lack of talent with required technical and soft skills
amazoniation/uberization/curbside pickup/micro-allocation - Answers - buying online
and ordering for delivery
2hr delivery
MA - having more product closer to the consumer
open questions in SCM - Answers - BA -> decision making (know what and where)
traceability/transparency -> procurement, quality control, warranty (where is it and I
want it to be there)
What is a Supply Chain? - Answers - supplier -> manufacturer -> distributor -> retailer -
> customer
Integrated Supply Chain Management (ISCM) - Answers - stakeholder demands,
product development and sourcing, production and manufacturing, transportation and
logistics, reverse logistics, customer management, and the cycle back to product
development and sourcing
cross functional activities - quality assurance and management, environmental
sustainability and corporate social responsibility, regulatory and standards compliance,
crisis management and reducing the vulnerability of non-traditional disruptions, and
others
, fundamental supply chain processes - demand planning responsiveness, customer
collaboration, order fulfillment and delivery, product and service development launch,
manufacturing management and customization, supplier collaboration, life cycle
support, and returns management and reverse logistics
product flow - Answers - incoming - procurement, product development, corporate
strategy, brand equity
internal - manufacturing, production
outgoing - logistics, transportation, reverse, market monitoring, brand value
Food Supply Chain Vulnerabilities - Answers - inbound, manufacturing [HACCP],
finished (consumer) -----> tech transfer and contract manufacturing (everyone needs to
be doing their part) ----> outside supply chain (need to know origin bc products have
your name on it)
TCO-TPE-Variability - Answers - TCO: total cost of ownership
TPE: total product experience
Life: variability, what could go wrong?
IDEAL: optimal state
Decision-Making SC Risk management & SC Disruptions - Answers - SCD: Supply
Chain disruptions
SCRM: Supply Chain Risk Management
Extreme Events (Black Swan Events)
Balance of Activities [Enterprise] - Answers - The Enterprise (Co, GO, NGO, anything,
etc...)
-Ops Mgt
-Sourcing
-Logistics
-Customer Service
Scope of Enterprise and Activities - Answers - the scope is for all SC activates from
manufacturing to managing services
How an Enterprise Operates: overview - Answers - resource and financial constraints -
optimize
Board of Directors as owner's representative
-the owners set the key success metrics such as stock price, revenue growth, corporate
social responsibility goals, RISK/risk tolerance
-owners: individuals, groups, stockholders, mutual fund owners, you
