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PSW (Personal Support Worker) Final
Exam Questions with verified solution
and Rationales
1. What is the primary role of a Personal Support Worker (PSW)?
A. To diagnose medical conditions
B. To provide personal care and support to clients in their daily activities
C. To prescribe medications
D. To perform surgery
Correct Answer: B
Rationale: The primary role of a PSW is to provide personal care and support to
clients with their activities of daily living, including bathing, dressing, grooming,
toileting, and mobility assistance .
2. Which of the following is a scope of practice limitation for a PSW?
A. Assisting with ambulation
B. Administering medications
C. Providing oral hygiene
D. Assisting with feeding
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Correct Answer: B
Rationale: Administering medications is outside the PSW scope of practice. PSWs
may assist with medications that are pre-measured and pre-packaged under
supervision, but they do not administer medications .
3. What does the acronym DIPPS stand for in PSW practice?
A. Dignity, Independence, Privacy, Preference, Safety
B. Duty, Integrity, Patience, Punctuality, Support
C. Diagnosis, Intervention, Prevention, Promotion, Support
D. Direct, Indirect, Personal, Professional, Supportive
Correct Answer: A
Rationale: DIPPS stands for Dignity, Independence, Privacy, Preference, and
Safety. These are the core principles that guide PSW practice .
4. A client refuses their morning bath. What should the PSW do?
A. Force the client to take the bath
B. Document the refusal and report to the supervisor
C. Skip the bath and say nothing
D. Tell the family the client is uncooperative
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Correct Answer: B
Rationale: A client has the right to refuse care. The PSW should respect the
client's decision, document the refusal, and report it to the supervisor .
5. What is the correct order for removing personal protective equipment (PPE)?
A. Gloves, goggles, gown, mask
B. Gloves, gown, mask, goggles
C. Mask, gloves, gown, goggles
D. Gown, gloves, mask, goggles
Correct Answer: B
Rationale: PPE should be removed in the following order to prevent
contamination: gloves first (most contaminated), then gown, then mask, and
finally goggles .
6. When should a PSW perform hand hygiene?
A. Only before client care
B. Only after client care
C. Before and after every client contact
D. Once at the beginning of the shift
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Correct Answer: C
Rationale: Hand hygiene must be performed before and after every client contact,
after removing gloves, and after touching contaminated surfaces. It is the single
most effective way to prevent infection .
7. What is the correct technique for a bed bath?
A. Wash from dirtiest to cleanest areas
B. Wash from cleanest to dirtiest areas
C. Wash in any order
D. Only wash the face and hands
Correct Answer: B
Rationale: When giving a bed bath, wash from cleanest to dirtiest areas. Start
with the face, then move down the body, washing the perineal area last .
8. A client is on bed rest. How often should the PSW reposition the client?
A. Every 30 minutes
B. Every 2 hours
C. Every 4 hours
D. Once per shift
PSW (Personal Support Worker) Final
Exam Questions with verified solution
and Rationales
1. What is the primary role of a Personal Support Worker (PSW)?
A. To diagnose medical conditions
B. To provide personal care and support to clients in their daily activities
C. To prescribe medications
D. To perform surgery
Correct Answer: B
Rationale: The primary role of a PSW is to provide personal care and support to
clients with their activities of daily living, including bathing, dressing, grooming,
toileting, and mobility assistance .
2. Which of the following is a scope of practice limitation for a PSW?
A. Assisting with ambulation
B. Administering medications
C. Providing oral hygiene
D. Assisting with feeding
,2|Page
Correct Answer: B
Rationale: Administering medications is outside the PSW scope of practice. PSWs
may assist with medications that are pre-measured and pre-packaged under
supervision, but they do not administer medications .
3. What does the acronym DIPPS stand for in PSW practice?
A. Dignity, Independence, Privacy, Preference, Safety
B. Duty, Integrity, Patience, Punctuality, Support
C. Diagnosis, Intervention, Prevention, Promotion, Support
D. Direct, Indirect, Personal, Professional, Supportive
Correct Answer: A
Rationale: DIPPS stands for Dignity, Independence, Privacy, Preference, and
Safety. These are the core principles that guide PSW practice .
4. A client refuses their morning bath. What should the PSW do?
A. Force the client to take the bath
B. Document the refusal and report to the supervisor
C. Skip the bath and say nothing
D. Tell the family the client is uncooperative
,3|Page
Correct Answer: B
Rationale: A client has the right to refuse care. The PSW should respect the
client's decision, document the refusal, and report it to the supervisor .
5. What is the correct order for removing personal protective equipment (PPE)?
A. Gloves, goggles, gown, mask
B. Gloves, gown, mask, goggles
C. Mask, gloves, gown, goggles
D. Gown, gloves, mask, goggles
Correct Answer: B
Rationale: PPE should be removed in the following order to prevent
contamination: gloves first (most contaminated), then gown, then mask, and
finally goggles .
6. When should a PSW perform hand hygiene?
A. Only before client care
B. Only after client care
C. Before and after every client contact
D. Once at the beginning of the shift
, 4|Page
Correct Answer: C
Rationale: Hand hygiene must be performed before and after every client contact,
after removing gloves, and after touching contaminated surfaces. It is the single
most effective way to prevent infection .
7. What is the correct technique for a bed bath?
A. Wash from dirtiest to cleanest areas
B. Wash from cleanest to dirtiest areas
C. Wash in any order
D. Only wash the face and hands
Correct Answer: B
Rationale: When giving a bed bath, wash from cleanest to dirtiest areas. Start
with the face, then move down the body, washing the perineal area last .
8. A client is on bed rest. How often should the PSW reposition the client?
A. Every 30 minutes
B. Every 2 hours
C. Every 4 hours
D. Once per shift
