FDCPA COMPREHENSIVE EXAM SCRIPT COMPLETE QUESTIONS VERIFIED SOLUTIONS
Question:
Which of the below is not considered a 3rd party? a. The consumer's attorney b. The neighbor of the
consumer c. Answering machine d. The mother of the consumer.
Answer:
a. The consumer's attorney
Question:
Define the term "Creditor": a. A person who is obligated or allegedly obligated to pay a debt b. A
person who collects debt c. A person who offers or extends credit.
Answer:
c. A person who offers or extends credit
Question:
Define the term "Debt Collector": a. A person who offers or extends credit b. A person who is
obligated or allegedly obligated to pay a debt c. A person who collects debt.
Answer:
c. A person who collects debt
Question:
Which of the below is not defined as communication per the FDCPA? a. The initial demand letter b.
A voicemail message c. Contact with the consumer at their place of employment d. All of them are
considered communication.
Answer:
d. All of them are considered communication
, Question:
What is defined as "location information? a. Consumer's home address, home phone number, and
place of employment b. Consumer's home number, cell number, and POE number c. Consumer's
address, home number, and cell phone number d. Consumer's address, place of employment, and
spouse's place of employment.
Answer:
a. Consumer's home address, home phone number, and place of employment
Question:
When must you identify the name of the company you are calling from when speaking with a 3rd
party? a. Every time you speak to someone b. When specifically asked by the 3rd party c. Never.
Answer:
b. When specifically asked by the 3rd party
Question:
When communicating with a consumer, a debt collector: A. Must only communicate with the
consumer once unless the debt collector believes the consumer has updated information. B. Must
disclose that the communication is from a debt collector. C. Must not disclose his employer unless
specifically requested. D. Must communicate with the consumer during business hours.
Answer:
B. Must disclose that the communication is from a debt collector.
Question:
Which of the following statements, within the first 5 days of the validation period, would not
constitute overshadowing? A. If you do not pay this debt immediately we will bring suit against you.
B. You can avoid having a lawsuit brought against you if you settle your account with a 50%
payment within 5 days. C. You have to request validation or pay within 20 days. D. This debt is
seriously delinquent. The balance in full is due.
Answer:
D. This debt is seriously delinquent. The balance in full is due.
Question:
Which of the below is not considered a 3rd party? a. The consumer's attorney b. The neighbor of the
consumer c. Answering machine d. The mother of the consumer.
Answer:
a. The consumer's attorney
Question:
Define the term "Creditor": a. A person who is obligated or allegedly obligated to pay a debt b. A
person who collects debt c. A person who offers or extends credit.
Answer:
c. A person who offers or extends credit
Question:
Define the term "Debt Collector": a. A person who offers or extends credit b. A person who is
obligated or allegedly obligated to pay a debt c. A person who collects debt.
Answer:
c. A person who collects debt
Question:
Which of the below is not defined as communication per the FDCPA? a. The initial demand letter b.
A voicemail message c. Contact with the consumer at their place of employment d. All of them are
considered communication.
Answer:
d. All of them are considered communication
, Question:
What is defined as "location information? a. Consumer's home address, home phone number, and
place of employment b. Consumer's home number, cell number, and POE number c. Consumer's
address, home number, and cell phone number d. Consumer's address, place of employment, and
spouse's place of employment.
Answer:
a. Consumer's home address, home phone number, and place of employment
Question:
When must you identify the name of the company you are calling from when speaking with a 3rd
party? a. Every time you speak to someone b. When specifically asked by the 3rd party c. Never.
Answer:
b. When specifically asked by the 3rd party
Question:
When communicating with a consumer, a debt collector: A. Must only communicate with the
consumer once unless the debt collector believes the consumer has updated information. B. Must
disclose that the communication is from a debt collector. C. Must not disclose his employer unless
specifically requested. D. Must communicate with the consumer during business hours.
Answer:
B. Must disclose that the communication is from a debt collector.
Question:
Which of the following statements, within the first 5 days of the validation period, would not
constitute overshadowing? A. If you do not pay this debt immediately we will bring suit against you.
B. You can avoid having a lawsuit brought against you if you settle your account with a 50%
payment within 5 days. C. You have to request validation or pay within 20 days. D. This debt is
seriously delinquent. The balance in full is due.
Answer:
D. This debt is seriously delinquent. The balance in full is due.
