10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Certified Medical Administrative Save
Assistant (CMAA) - Challenges from the
NHA Official Study Guide 3.0
Terms in this set (148)
Which of the following is a responsibility of C is correct.
being a CMAA? CMAA's job responsibilities include providing patient
A. Diagnosing education and coaching.
B. Treating
C. Providing patient education
D. Managing medication
Which of the following would be included B is correct.
as a PCMH health care team member? PCMH team can include a primary care provider (physician,
A. Coder physician assistant, and/or nurse practitioners), registered
B. Pharmacist nurse (RN), licensed practical nurses (LPN), certified clinical
C. Billing specialist medical assistants (CCMA), pharmacists, medical specialist as
D. Third-party payer needed, and certified medical administrative assistant
(CMAA).
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
,10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Which of the following is a focus of delivery A is correct.
models in health care? The delivery model can optimize and focus on access,
A. Preventive care managing chronic conditions, and preventive care.
B. Auditing
C. Third-party billing
D. Trend forecasting
Describe a PCMH health care team. PCMH health care team blends multidisciplinary skills and
several professional's insights on each patient's overall
health.
Role: Decreases costs and provides 5. Patient Centered Medical Home decreases costs and
proactive preventive care provides proactive preventive care.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Gives quality care to Medicare 1. Accountable Care Organizations give quality care to
patients Medicare patients.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
,10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Role: Provides postpartum care to new 2. Home Health Care provides postpartum care to new
parents at home parents at home.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Provides support for patients who are 3. Hospice provides support for patients who are terminally
terminally ill ill.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Reaches patients in rural areas or 4. Mobile Health Units reach patients in rural areas or those
those without access to health care without access to health care services.
services
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
, 10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Role: Transmits medication refills 1. CCMA will transmit medication refills (based on scope of
1. Certified Clinical Medical Assistant practice).
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Fills medication orders 2. Pharmacist will fill the medication orders.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Takes message for medication 3. CMAA will take messages for medication requests or
requests refills.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Writes medication orders 4. Physician Assistant will write the medication orders.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Certified Medical Administrative Save
Assistant (CMAA) - Challenges from the
NHA Official Study Guide 3.0
Terms in this set (148)
Which of the following is a responsibility of C is correct.
being a CMAA? CMAA's job responsibilities include providing patient
A. Diagnosing education and coaching.
B. Treating
C. Providing patient education
D. Managing medication
Which of the following would be included B is correct.
as a PCMH health care team member? PCMH team can include a primary care provider (physician,
A. Coder physician assistant, and/or nurse practitioners), registered
B. Pharmacist nurse (RN), licensed practical nurses (LPN), certified clinical
C. Billing specialist medical assistants (CCMA), pharmacists, medical specialist as
D. Third-party payer needed, and certified medical administrative assistant
(CMAA).
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
,10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Which of the following is a focus of delivery A is correct.
models in health care? The delivery model can optimize and focus on access,
A. Preventive care managing chronic conditions, and preventive care.
B. Auditing
C. Third-party billing
D. Trend forecasting
Describe a PCMH health care team. PCMH health care team blends multidisciplinary skills and
several professional's insights on each patient's overall
health.
Role: Decreases costs and provides 5. Patient Centered Medical Home decreases costs and
proactive preventive care provides proactive preventive care.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Gives quality care to Medicare 1. Accountable Care Organizations give quality care to
patients Medicare patients.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
,10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Role: Provides postpartum care to new 2. Home Health Care provides postpartum care to new
parents at home parents at home.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Provides support for patients who are 3. Hospice provides support for patients who are terminally
terminally ill ill.
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
Role: Reaches patients in rural areas or 4. Mobile Health Units reach patients in rural areas or those
those without access to health care without access to health care services.
services
1. Accountable Care Organizations
2. Home Health Care
3. Hospice
4. Mobile Health Unit
5. Patient Centered Medical Home
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
, 10/13/2026, 1:58:15 AMCertified
10/13/2026,
10/13/202610/13/2026,
Medical
1:58:15Administrative
AMCertified Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
Role: Transmits medication refills 1. CCMA will transmit medication refills (based on scope of
1. Certified Clinical Medical Assistant practice).
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Fills medication orders 2. Pharmacist will fill the medication orders.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Takes message for medication 3. CMAA will take messages for medication requests or
requests refills.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
Role: Writes medication orders 4. Physician Assistant will write the medication orders.
1. Certified Clinical Medical Assistant
2. Pharmacist
3. Certified Medical Administrative Assistant
4. Physician Assistant
10/13/2026, 1:58:15 AMCertified
10/13/2026,Medical
1:58:15Administrative
AMCertified
10/13/2026,Medical
1:58:15
Assistant
Administrative
AMCertified
(CMAA) - Challenges
Medical
Assistant
Administrative
(CMAA)
from the-NHA
Challenges
Assistant
Official(CMAA)
from
Studythe
Guide
-NHA
Challenges
3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official from
Studythe
Guide
NHA3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
Official Study Guide 3.0(*((&#*!(*#*($$(*($(*$Y(&*&$(*)&*)((&$*^$&*&$
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
(&*$ **F VJyvhjbnoP+_IREOLKDJ(UWRORWUOI
