Chapter 4 CIS 3343 Multiple Choice,
ch4+5 Exam Latest Update
Which of these is most useful in understanding an organization's culture more fully?
A) goals
B) feelings
C) informal procedures
D) opinions - ANSWER b
Which of the following is not an element of a story?
A) The call to adventure
B) The call to action
C) The transformation
D) The epilogue - ANSWER b
Which of these steps in interview preparation is most helpful in allowing the interviewer
to build a vocabulary common to the interviewee?
A) deciding on question types and structure
B) deciding whom to interview
C) establishing interview objectives
D) preparing the interviewee
E) reading background material - ANSWER e
Which of the following should be used to prepare the interviewee?
A) Email your questions to the interviewee ahead of time so that he/she can formulate
responses.
B) Tell the interviewee the type and format of the questions.
C) Let the interviewee know the names of other people that you have interviewed.
D) Ask the interviewee what he/she would like to be questioned about. - ANSWER a
Which of these interview structures begins with the general and ends with the specific?
, A) circle
B) diamond
C) funnel
D) pyramid - ANSWER c
Which of these is an advantage of open-ended questions?
A) allows more spontaneity
B) gets to the point more quickly
C) makes comparing interviews easier
D) saves time - ANSWER a
Which of these is an advantage of closed interview questions?
A) keeps interviewer in control of the interview
B) makes it more interesting for the interviewee
C) makes phrasing easier for the interviewer
D) provides richness of detail - ANSWER a
Which kind of question is easiest to analyze?
A) closed
B) open
C) probe
D) tactical - ANSWER a
Probing questions:
A) should be avoided, since they may make the interviewee feel that he/she is being
interrogated.
B) are not used when interviewing business professionals since the questioning should
be strictly limited to understanding the system and business situation.
C) are used to clarify, draw out, and expand on the interviewee's point.
D) should be done using an investigative/reporter approach. - ANSWER c
Which structure should be used when you want to warm up the interviewee to a topic?
A) funnel
B) pyramid
C) diamond
D) oval - ANSWER b
What question should be asked at the end of an interview?
A) "Are there any answers that you would like to change, now that you have had time to
think things over?"
B) "Others in your organization have provided conflicting information. Do we have your
permission to explain your point of view?"
C) "Do you mind if we check your answers out with others in future interviews?"
D) "Is there anything we haven't touched on that you think is important for me to know?"
- ANSWER d
ch4+5 Exam Latest Update
Which of these is most useful in understanding an organization's culture more fully?
A) goals
B) feelings
C) informal procedures
D) opinions - ANSWER b
Which of the following is not an element of a story?
A) The call to adventure
B) The call to action
C) The transformation
D) The epilogue - ANSWER b
Which of these steps in interview preparation is most helpful in allowing the interviewer
to build a vocabulary common to the interviewee?
A) deciding on question types and structure
B) deciding whom to interview
C) establishing interview objectives
D) preparing the interviewee
E) reading background material - ANSWER e
Which of the following should be used to prepare the interviewee?
A) Email your questions to the interviewee ahead of time so that he/she can formulate
responses.
B) Tell the interviewee the type and format of the questions.
C) Let the interviewee know the names of other people that you have interviewed.
D) Ask the interviewee what he/she would like to be questioned about. - ANSWER a
Which of these interview structures begins with the general and ends with the specific?
, A) circle
B) diamond
C) funnel
D) pyramid - ANSWER c
Which of these is an advantage of open-ended questions?
A) allows more spontaneity
B) gets to the point more quickly
C) makes comparing interviews easier
D) saves time - ANSWER a
Which of these is an advantage of closed interview questions?
A) keeps interviewer in control of the interview
B) makes it more interesting for the interviewee
C) makes phrasing easier for the interviewer
D) provides richness of detail - ANSWER a
Which kind of question is easiest to analyze?
A) closed
B) open
C) probe
D) tactical - ANSWER a
Probing questions:
A) should be avoided, since they may make the interviewee feel that he/she is being
interrogated.
B) are not used when interviewing business professionals since the questioning should
be strictly limited to understanding the system and business situation.
C) are used to clarify, draw out, and expand on the interviewee's point.
D) should be done using an investigative/reporter approach. - ANSWER c
Which structure should be used when you want to warm up the interviewee to a topic?
A) funnel
B) pyramid
C) diamond
D) oval - ANSWER b
What question should be asked at the end of an interview?
A) "Are there any answers that you would like to change, now that you have had time to
think things over?"
B) "Others in your organization have provided conflicting information. Do we have your
permission to explain your point of view?"
C) "Do you mind if we check your answers out with others in future interviews?"
D) "Is there anything we haven't touched on that you think is important for me to know?"
- ANSWER d
