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TICO Exam |High Quality Questions
With Verified Solutions 2026
Which one of the following complaints would NOT be heard by the Complaints
Committee of TICO?
a. a registrant feels that he is being unfairly targeted for TICO inspections
b. a registrant wishes to dispute a Notice of Proposal to Revoke Registration
c. a consumer is unhappy with the action that TICO took against a registrant
d. a registrant is dissatisfied with the services provided by TICO staff - correct-
answer-b. a registrant wishes to dispute a Notice of Proposal to Revoke
Registration
If a person refuses to comply with the Travel Industry Act,2002 or Ontario
Regulation 26/05, TICO can take a number of actions to correct the situation.
Which of the following would TICO NOT be able to do?
a. apply to the Superior Court of Justice for an order directing the person to
comply
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b. begin an investigation
c. obtain and execute a search warrant
d. conduct a surprise raid on the person's home between 10:00 p.m. and 2:00
a.m. - correct-answer-d. conduct a surprise raid on the person's home between
10:00 p.m. and 2:00 a.m.
Individuals convicted of an offence may face
a. a fine of up to $50,000
b. imprisonment for a term of up to two years less a day
c. both a fine of up to $50,000 and imprisonment for a term of up to two years
less a day
d. both a fine of up to $250,000 and imprisonment for a term of up to two years
less a day - correct-answer-c. both a fine of up to $50,000 and imprisonment for a
term of up to two years less a day
Restitution refers to
a. a duty
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b. a tax
c. compensation
d. court fines - correct-answer-c. compensation
The phrase "to promote a fair and informed marketplace where consumers can
be confident in their travel purchases" is the
a. mission statement of the Ministry of Consumer Services
b. mission statement of TICO
c. vision statement of TICO
d. purpose of the Travel Industry Act, 2002 - correct-answer-b. mission statement
of TICO
The administration of the Travel Industry Act, 2002 was delegated to TICO by the
a. federal government
b. travel industry
c. Ministry of Consumer and Corporate Affairs
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d. Ontario provincial government - correct-answer-d. Ontario provincial
government
TICO works with which three groups to carry out its mandate?
a. consumers, travel retailers, the federal government
b. travel retailers, travel wholesalers, consumers
c. the travel industry, the provincial government, consumers
d. suppliers, travel agents, consumers - correct-answer-c. the travel industry, the
provincial government, consumers
The best description of Ontario's Travel Industry Act, 2002 is that it
a. outlines the rights of consumers
b. sets down the rules under which travel retailers and travel wholesalers must
operate in Ontario
c. goes into detail to explain the content of the related regulations
TICO Exam |High Quality Questions
With Verified Solutions 2026
Which one of the following complaints would NOT be heard by the Complaints
Committee of TICO?
a. a registrant feels that he is being unfairly targeted for TICO inspections
b. a registrant wishes to dispute a Notice of Proposal to Revoke Registration
c. a consumer is unhappy with the action that TICO took against a registrant
d. a registrant is dissatisfied with the services provided by TICO staff - correct-
answer-b. a registrant wishes to dispute a Notice of Proposal to Revoke
Registration
If a person refuses to comply with the Travel Industry Act,2002 or Ontario
Regulation 26/05, TICO can take a number of actions to correct the situation.
Which of the following would TICO NOT be able to do?
a. apply to the Superior Court of Justice for an order directing the person to
comply
,2|Page
b. begin an investigation
c. obtain and execute a search warrant
d. conduct a surprise raid on the person's home between 10:00 p.m. and 2:00
a.m. - correct-answer-d. conduct a surprise raid on the person's home between
10:00 p.m. and 2:00 a.m.
Individuals convicted of an offence may face
a. a fine of up to $50,000
b. imprisonment for a term of up to two years less a day
c. both a fine of up to $50,000 and imprisonment for a term of up to two years
less a day
d. both a fine of up to $250,000 and imprisonment for a term of up to two years
less a day - correct-answer-c. both a fine of up to $50,000 and imprisonment for a
term of up to two years less a day
Restitution refers to
a. a duty
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b. a tax
c. compensation
d. court fines - correct-answer-c. compensation
The phrase "to promote a fair and informed marketplace where consumers can
be confident in their travel purchases" is the
a. mission statement of the Ministry of Consumer Services
b. mission statement of TICO
c. vision statement of TICO
d. purpose of the Travel Industry Act, 2002 - correct-answer-b. mission statement
of TICO
The administration of the Travel Industry Act, 2002 was delegated to TICO by the
a. federal government
b. travel industry
c. Ministry of Consumer and Corporate Affairs
, 4|Page
d. Ontario provincial government - correct-answer-d. Ontario provincial
government
TICO works with which three groups to carry out its mandate?
a. consumers, travel retailers, the federal government
b. travel retailers, travel wholesalers, consumers
c. the travel industry, the provincial government, consumers
d. suppliers, travel agents, consumers - correct-answer-c. the travel industry, the
provincial government, consumers
The best description of Ontario's Travel Industry Act, 2002 is that it
a. outlines the rights of consumers
b. sets down the rules under which travel retailers and travel wholesalers must
operate in Ontario
c. goes into detail to explain the content of the related regulations
