COMPREHENSIVE TEST BANK: YODER-
WISE’S LEADING AND MANAGING IN
CANADIAN NURSING (2ND EDITION)
QUESTIONS AND ANSWERS 2026/2027
UPDATE || 100% GUARANTEED PASS
1. A nurse manager is implementing a new electronic health record system and expects
resistance. According to Lewin’s Force-Field Analysis, what is the first step the manager
should take?
A. Implement a rewards system for early adopters of the technology.
B. Create a sense of urgency to unfreeze the current equilibrium.
C. Hire additional staff to manage the transition period.
D. Stabilize the new system to ensure it becomes the standard of care.
Answer: B
Conceptual Explanation: Lewin’s theory involves three stages: unfreezing, moving, and
refreezing. The first step, unfreezing, involves identifying restraining forces and creating a
readiness for change by disrupting the status quo.
,2. Which leadership style is most effective in a crisis situation, such as a mass casualty event
in the Emergency Department?
A. Laissez-faire leadership
B. Autocratic leadership
C. Transformational leadership
D. Democratic leadership
Answer: B
Conceptual Explanation: While transformational leadership is ideal for long-term growth,
autocratic leadership is most effective in crisis situations where rapid, decisive action is
required without time for group consensus.
3. Under the Canada Health Act, which principle ensures that residents are not charged extra
for insured services provided by a physician?
A. Universality
B. Portability
C. Public Administration
D. Accessibility
Answer: D
, Conceptual Explanation: The principle of Accessibility ensures that insured persons have
reasonable access to health care facilities and providers without financial or other barriers,
including the prohibition of extra-billing.
4. A nurse manager uses Complexity Theory to manage a unit. How does this approach differ
from traditional management theories?
A. It focuses on linear cause-and-effect relationships.
B. It emphasizes top-down hierarchy and strict control.
C. It views the organization as an adaptive, non-linear system.
D. It prioritizes individual tasks over team interactions.
Answer: C
Conceptual Explanation: Complexity Theory suggests that systems are unpredictable and
ever-changing. Leaders look for patterns and connections rather than trying to control
every outcome through linear planning.
5. Emotional Intelligence (EI) is critical for nursing leaders. Which component of EI involves
the ability to control disruptive impulses and moods?
A. Self-awareness
B. Self-regulation
C. Social skill
D. Empathy
WISE’S LEADING AND MANAGING IN
CANADIAN NURSING (2ND EDITION)
QUESTIONS AND ANSWERS 2026/2027
UPDATE || 100% GUARANTEED PASS
1. A nurse manager is implementing a new electronic health record system and expects
resistance. According to Lewin’s Force-Field Analysis, what is the first step the manager
should take?
A. Implement a rewards system for early adopters of the technology.
B. Create a sense of urgency to unfreeze the current equilibrium.
C. Hire additional staff to manage the transition period.
D. Stabilize the new system to ensure it becomes the standard of care.
Answer: B
Conceptual Explanation: Lewin’s theory involves three stages: unfreezing, moving, and
refreezing. The first step, unfreezing, involves identifying restraining forces and creating a
readiness for change by disrupting the status quo.
,2. Which leadership style is most effective in a crisis situation, such as a mass casualty event
in the Emergency Department?
A. Laissez-faire leadership
B. Autocratic leadership
C. Transformational leadership
D. Democratic leadership
Answer: B
Conceptual Explanation: While transformational leadership is ideal for long-term growth,
autocratic leadership is most effective in crisis situations where rapid, decisive action is
required without time for group consensus.
3. Under the Canada Health Act, which principle ensures that residents are not charged extra
for insured services provided by a physician?
A. Universality
B. Portability
C. Public Administration
D. Accessibility
Answer: D
, Conceptual Explanation: The principle of Accessibility ensures that insured persons have
reasonable access to health care facilities and providers without financial or other barriers,
including the prohibition of extra-billing.
4. A nurse manager uses Complexity Theory to manage a unit. How does this approach differ
from traditional management theories?
A. It focuses on linear cause-and-effect relationships.
B. It emphasizes top-down hierarchy and strict control.
C. It views the organization as an adaptive, non-linear system.
D. It prioritizes individual tasks over team interactions.
Answer: C
Conceptual Explanation: Complexity Theory suggests that systems are unpredictable and
ever-changing. Leaders look for patterns and connections rather than trying to control
every outcome through linear planning.
5. Emotional Intelligence (EI) is critical for nursing leaders. Which component of EI involves
the ability to control disruptive impulses and moods?
A. Self-awareness
B. Self-regulation
C. Social skill
D. Empathy
