BUS 110 EXAM 1 QUESTIONS WITH ACCURATE
ANSWERS
_____ are designed to share the cost savings from productivity improvements
with employees, with the distribution of gains tilted heavily toward employees.
correct answer Scanlon Plans
_____ are organizations that provide resources for other organizations. correct
answer Suppliers
_____ is a work arrangement that allows employees to work offsite while
maintaining close contact with the organization through the use of information
technology. correct answer Telecommuting
_____ is the awarding of funds or gifts to charities or other worthy causes. correct
answer Philanthropic giving
_____ is the extent to which the same person behaves in the same way at
different times. correct answer Consistency
_____ is the set of forces that cause people to behave in certain ways. correct
answer Motivation
_____ leadership goes beyond ordinary expectations by transmitting a sense of
mission, stimulating learning experiences, and inspiring new ways of thinking.
correct answer Transformational
,______ is a method for applying the basic elements of reinforcement theory in an
organizational setting. correct answer Organizational Behavioral Modification
______ is the ability to affect the behavior of others. correct answer Power
______ is the process of categorizing or labeling people on the basis of a single
attribute. correct answer Stereotyping
_______ is a pattern of action by the members of an organization that directly or
indirectly influences organizational effectiveness. correct answer Workplace
Behavior
_______ is the process of giving employees a voice in making decisions about
their own work. correct answer Participation
_________ is a feeling of exhaustion that may develop when someone
experiences too much stress. correct answer Burnout
___________refers to the overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the
organization will provide in return. correct answer The psychological Contract
______skills enable managers to visualize the most appropriate response to a
situation. correct answer Diagnostic
A _____ is a formal, written statement of the values and principles that guide a
firm's action. correct answer Code of Ethics
, A manager at a supermarket has set a goal of increasing sales, even though this
will involve making decisions that might be unpopular among workers. To set an
example, the manager starts to put in extra hours at work and takes shorter
breaks. The manager has high _____. correct answer Goal Commitment
A manager is hired by a start-up for her demonstrated ability to think strategically
and make broad-based decisions that serve the entire organization. In other
words, the manager has been hired for her strong _____ skills. correct answer
Conceptual
A manager threatens to withhold support and rewards as a way to influence a
person. Which of the following forms of political behavior does this scenario
indicate? correct answer Coercion
A manager who controls salary increases, bonuses, and interesting job
assignments has _____ power. correct answer Reward
A manager who displays high levels of initiating structure and low levels of
consideration behavior is most likely to: correct answer Establish formal lines of
communication
A manager who has a very negative image of a particular employee overlooks
instances of high quality work from that employee. This is due to _____. correct
answer Selective perspective
A(n) _____ is a control on international trade that puts limits on the number or
value of goods that can be traded. correct answer Quota
ANSWERS
_____ are designed to share the cost savings from productivity improvements
with employees, with the distribution of gains tilted heavily toward employees.
correct answer Scanlon Plans
_____ are organizations that provide resources for other organizations. correct
answer Suppliers
_____ is a work arrangement that allows employees to work offsite while
maintaining close contact with the organization through the use of information
technology. correct answer Telecommuting
_____ is the awarding of funds or gifts to charities or other worthy causes. correct
answer Philanthropic giving
_____ is the extent to which the same person behaves in the same way at
different times. correct answer Consistency
_____ is the set of forces that cause people to behave in certain ways. correct
answer Motivation
_____ leadership goes beyond ordinary expectations by transmitting a sense of
mission, stimulating learning experiences, and inspiring new ways of thinking.
correct answer Transformational
,______ is a method for applying the basic elements of reinforcement theory in an
organizational setting. correct answer Organizational Behavioral Modification
______ is the ability to affect the behavior of others. correct answer Power
______ is the process of categorizing or labeling people on the basis of a single
attribute. correct answer Stereotyping
_______ is a pattern of action by the members of an organization that directly or
indirectly influences organizational effectiveness. correct answer Workplace
Behavior
_______ is the process of giving employees a voice in making decisions about
their own work. correct answer Participation
_________ is a feeling of exhaustion that may develop when someone
experiences too much stress. correct answer Burnout
___________refers to the overall set of expectations held by an individual with
respect to what he or she will contribute to the organization and what the
organization will provide in return. correct answer The psychological Contract
______skills enable managers to visualize the most appropriate response to a
situation. correct answer Diagnostic
A _____ is a formal, written statement of the values and principles that guide a
firm's action. correct answer Code of Ethics
, A manager at a supermarket has set a goal of increasing sales, even though this
will involve making decisions that might be unpopular among workers. To set an
example, the manager starts to put in extra hours at work and takes shorter
breaks. The manager has high _____. correct answer Goal Commitment
A manager is hired by a start-up for her demonstrated ability to think strategically
and make broad-based decisions that serve the entire organization. In other
words, the manager has been hired for her strong _____ skills. correct answer
Conceptual
A manager threatens to withhold support and rewards as a way to influence a
person. Which of the following forms of political behavior does this scenario
indicate? correct answer Coercion
A manager who controls salary increases, bonuses, and interesting job
assignments has _____ power. correct answer Reward
A manager who displays high levels of initiating structure and low levels of
consideration behavior is most likely to: correct answer Establish formal lines of
communication
A manager who has a very negative image of a particular employee overlooks
instances of high quality work from that employee. This is due to _____. correct
answer Selective perspective
A(n) _____ is a control on international trade that puts limits on the number or
value of goods that can be traded. correct answer Quota
