PSY 255 QUIZ CHAPTER 6 FULLY SOLVED TEST
PAPER GRADED A+
◉ If employees' primary reason for working is to feed their family,
which level of Maslow's need hierarchy are they focused on?
a.security
b.physiological
c.esteem
d.self-actualization
Answer: b. physiological
◉ Jane would never consider leaving Lunar Company. She has
worked there for more than 10 years and firmly believes in what the
organization stands for; quality and commitment. What type of
commitment is Jane most likely displaying?
a.occupational commitment
b.continuance commitment
c.normative commitment
d.affective commitment
Answer: d. affective commitment
,◉ Sarah, a manager at a large company, is generally unhappy with
her job. She often smiles and appears cheerful even though she is
feeling intense frustration and anger. She is regulating her emotions
through what method?
a.deep acting
b.surface acting
c.method acting
d.reality acting
Answer: b. surface acting
◉ An employee learns that a co-worker received a higher annual
bonus that he did. The employee believes this outcome is unfair
because he has more responsibilities than his co-worker. Which type
of justice does this situation refer to?
a.perceptive
b.distributive
c.procedural
d.interactional
Answer: b. distributive
◉ A manager was given a sales quota to meet. The manager created
a set of incentives for her employees to help meet the quota. Three
months later, the quota was met. This scenario can be best described
as which type of leadership?
,a. attempted
b. successful
c. effective
d. motivational
Answer: c. effective
◉ Every Monday morning a group of employees working for a
telecommunications company has a video conference call. The
employees are all located in various regions of the United States and
Canada. What type of team does this describe?
a. project team
b. production team
c. virtual team
d. autonomous work group
Answer: c. virtual team
◉ Sarah and Tom are both managers at Solar Company. Sarah tends
to control her subordinates through the use of punishments and
rewards. Tom, on the other hand, tends to provide expanded
responsibilities and challenges to his subordinates. These differing
managerial views can be characterized by what belief system?
a.Constraint control theory
b.Punishment and responsibility theory
c.Theory X and Theory Y
, d.Subordinate control theory
Answer: c. Theory X and Theory Y
◉ The regulation of one's emotions to meet job or organizational
demandsin known as
a. emotional labor.
b. organizational labor.
c. interpersonal labor.
d. behavioral labor.
Answer: a. emotional labor
◉ Karasek's demand/control model of stress indicates that a "high
stress" job will have both
a.low control and low demands.
b.low control and high demands.
c.high control and high demands.
d.high control and low demands.
Answer: b. low control and high demands
◉ The concept that every person gets the same share of rewards
regardless of effort describes which norm?
a. merit
PAPER GRADED A+
◉ If employees' primary reason for working is to feed their family,
which level of Maslow's need hierarchy are they focused on?
a.security
b.physiological
c.esteem
d.self-actualization
Answer: b. physiological
◉ Jane would never consider leaving Lunar Company. She has
worked there for more than 10 years and firmly believes in what the
organization stands for; quality and commitment. What type of
commitment is Jane most likely displaying?
a.occupational commitment
b.continuance commitment
c.normative commitment
d.affective commitment
Answer: d. affective commitment
,◉ Sarah, a manager at a large company, is generally unhappy with
her job. She often smiles and appears cheerful even though she is
feeling intense frustration and anger. She is regulating her emotions
through what method?
a.deep acting
b.surface acting
c.method acting
d.reality acting
Answer: b. surface acting
◉ An employee learns that a co-worker received a higher annual
bonus that he did. The employee believes this outcome is unfair
because he has more responsibilities than his co-worker. Which type
of justice does this situation refer to?
a.perceptive
b.distributive
c.procedural
d.interactional
Answer: b. distributive
◉ A manager was given a sales quota to meet. The manager created
a set of incentives for her employees to help meet the quota. Three
months later, the quota was met. This scenario can be best described
as which type of leadership?
,a. attempted
b. successful
c. effective
d. motivational
Answer: c. effective
◉ Every Monday morning a group of employees working for a
telecommunications company has a video conference call. The
employees are all located in various regions of the United States and
Canada. What type of team does this describe?
a. project team
b. production team
c. virtual team
d. autonomous work group
Answer: c. virtual team
◉ Sarah and Tom are both managers at Solar Company. Sarah tends
to control her subordinates through the use of punishments and
rewards. Tom, on the other hand, tends to provide expanded
responsibilities and challenges to his subordinates. These differing
managerial views can be characterized by what belief system?
a.Constraint control theory
b.Punishment and responsibility theory
c.Theory X and Theory Y
, d.Subordinate control theory
Answer: c. Theory X and Theory Y
◉ The regulation of one's emotions to meet job or organizational
demandsin known as
a. emotional labor.
b. organizational labor.
c. interpersonal labor.
d. behavioral labor.
Answer: a. emotional labor
◉ Karasek's demand/control model of stress indicates that a "high
stress" job will have both
a.low control and low demands.
b.low control and high demands.
c.high control and high demands.
d.high control and low demands.
Answer: b. low control and high demands
◉ The concept that every person gets the same share of rewards
regardless of effort describes which norm?
a. merit
