Enhancing Business Processes with ERP Exam prep

Core Business Processes - correct answers• Marketing and sales • Supply chain management • Accounting and finance • Human resources Order-to-Cash Process - correct answersThe processes associated with selling a product or service. Procure-to-Pay Process - correct answersThe processes associated with procuring goods from external vendors. Make-to-Stock / Make-to-Order Process - correct answersThe processes associated with producing & manufacturing goods. Make to Stock best for "push" demand (having stuff on the shelf); make to order best for "pull"demand (making stuff after receiving the order). Supply Chain - correct answersCore business processes enable the creation of supply chains; resembles a "river" of material • Start at source • Move downstream Value Chain - correct answersChain—The set of business activities that add value to the end product. Core activities - correct answersfunctional areas that process inputs and produce outputs. (inbound logistics, Operations & Manufacturing, Outbound Logistics, Sales & Marketing, Customer Service) Support activities - correct answersenable core activities to take place. (Administration, Infrastructure, HR, R&D, Procurement) Rise of ERP Systems - correct answersresult of the inefficiencies, inaccuracies, and lack of integration of 'Stand-alone" IT systems. Problems with Stand-Alone Systems - correct answersStand-alone applications Proprietary systems Legacy Systems Stand-alone applications - correct answers• Not designed to communicate with other system • Variety of computing hardware platforms • Enable departments to conduct daily business activities • Not helpful for other areas in the firm Proprietary systems - correct answers• From vendors • Not designed to share with other vendors' systems • Lack of integration Legacy Systems: the current systems in place, often un-integrated. - correct answers• Infrastructure specific • Inefficient processes • Potential for inaccuracies • Too many "rocks in the river"