SHRM CERTIFICATION EXAM REVIEW Questions and Answers Updated 2026

SHRM CERTIFICATION
EXAM REVIEW Questions
and Answers Updated
2026-2027
ABchangeBinBwhoBreportsBtoBwhoBinBanBorganizationBisBanBexampleBofBthisBkindBofB
ODBstrategy.B-BAnswerBStructural

ABcompanyBannouncesBthatBitBintendsBtoBcaptureBanotherB20%BofBmarketBshareBbyB
openingBtenBmoreBstoresBwithinBthreeByearsBinBkeyBlocations.BWhatBtypeBofBstrategic
BcommunicationBisBthis?B-BAnswerBLong-termBobjective

ABglobalBcompanyBconcernedBwithBconsistencyBamongBlocationsBwillBlikelyBuseBthisBa
pproachBtoBgoal-setting.B-BAnswerBGlobalBintegration/upstream

AccordingBtoBtheBImmigrationBReformBandBControlBAct,BwhatBtwoBthingsBmustBanBe
mployerBcheckBforBwhenBhiring?B-BAnswerBIdentifyBandBrightBtoBwork

AlsoBknownBasBlineBofBauthority,BthisBdefinesBtheBextentBofBautonomyBaBmanagerBh
as.B-BAnswerBChainBofBcommand

BalancedBScorecardB-
BAnswerBDocumentBthatBallowsByouBtoBevaluateBtheBhealthBofBanBorganization.BAsse
ssBintangiblesBlikeBgoodBwill,BflexibilityB&Bresilience,BinBadditionBtoBmoneyB(tangible)

BestBwayBtoBkeepBcorporateBdataBsafe?B-BAnswerBEncryption

BusinessBCaseB-
BAnswerBIfByouBareBtryingBtoBsellBaBproposal;BShowBtiedBtoBstrategicBgoalsBandBROI

CareerBdevelopmentB-
BAnswerB2BwayBdialogueBlookingBforBtheBsweetBspotBbetweenBcareerBmanagementB(
organization)B&BcareerBplanningB(employee)

CareerBmanagementB-
BAnswerBCareerBmanagementBinvolvesBpreparing,Bimplementing,BandBmonitoringBempl
oyees'BcareerBpaths,BwithBaBprimaryBfocusBonBtheBgoalsBofBtheBorganization.

CareerBplanningB-BAnswerBemployee

CivilBLawB-BAnswerBBasedBonBstatutes,Brules,BregulationsB&BcanBchangeBquickly

, CommonBLawB-BAnswerBBasedBonBprecedents;BpreviousBcases

DocumentBtoBworkBinBanotherBcountry?B-BAnswerBWorkBPermit

EIBstrategyBgivingBmoreBautonomy?B-
BAnswerBJobBenrichment.BGivesBmoreBresponsibility.BAlsoBreducesBburnout.

EIBstrategyBtoBpreventBboredom?B-
BAnswerBJobBenlargementB(moreBtoBdoBwithinBsameBlevel)

EVPBEmployeeBValueBPropositionB-BAnswerBWhyBworkBforBus?BBrandingBinitiative

ForBmaximumBeffectiveness,BwhatBtypeBofBemployeesBshouldBbeBextensivelyBcoached?
B-BAnswerBHigh-potential

Generally,BhowBshouldBmixedBfeedbackBbeBgiven?B-
BAnswerBPrivatelyBandBfirstBgoodBthenBbad

HeterogenousBproduceBmoreBcreativeBideasBoverBtimeBbutBonlyBifBwhat?B-
BAnswerBTheyBareBmanagedBwell

HowBcanBHRBBESTBhelpB(forBtheBlong-term)BtwoBdepartmentsBthatBareBinBconflict?B-
BAnswerBWorkBwithBthemBtoBdevelopBstrategicBgoalsBandBplans

HowBcanBtechnologyBbestBimproveBcommunicationsBwithBemployees?B-
BAnswerBAccessabilityBandBabilityBtoBpersonalize

HowBdoByouBkeepBpeopleBatBpeakBperformance?B-BAnswerBChallengingBassignments

HowBhasBtalentBacquisitionBbeenBaffectedBbyBsocialBmedia?B-
BAnswerBSocialBmediaBmakesBitBeasierBtoBfindBpassiveBcandidates.BInBadditionBtoBfin
dingBpassiveBcandidatesBdirectlyBonlineB24/7,BsocialBmediaBenablesBtalentBscoutsBacce
ssBtoBpassiveBcandidates'BnetworksBofBkeyBconnections.

HRBMeasuresB-BAnswerBcollectBandBtabulateBdata.

IfBHRBisBrollingBoutBaBmajorBchangeBinitiative,BwhatBmightBHRBdoBinsteadBofBrelying
BonBpossiblyBinconsistentBcommunicationsBbyBtheBmanagers?B-
BAnswerBCreateBaBpresentationBtoBbeBused

IfByouBareBrollingBoutBaBmajorBchange,BandByouBareBworriedBaboutBmanager'sBcomm
unicatingBitBinBtheirBownBwords,BwhatBshouldByouBdo?B-
BAnswerBCommunicationBstrategyBlikeBaBvideo,Bpresentation,BemailBorBevenBoneBeve
ntBwhereBitBisBcommunicatedBinBperson.

IfByouBhaveBtoBtellBanBemployeeBthatBthereBareBthingsBtheyBdoBwellBandBthingsBthe
yBdon'tBdoBwell...B-BAnswerBTellBthemBprivately,BandBtellBthemBtheBgoodBfirst