SHRM CP EXAM
Questions and Answers
Updated 2026
CareerBPlanningB-
BAnswerBActionsB&BactivitiesBthatBindividualsBperformBinBorderBtoBgiveBdirectionBtoBt
heirBworkBlives.
BrainBdrainB-
BAnswerBExitBofBeducatedB&BskilledBcitizensBfromBemergingB&BdevelopingBcountriesBf
orBbetterBpayingBjobsBinBdevelopedBcountries.
AuditoryBlearnersB-
BAnswerBPeopleBwhoBlearnBbestBbyBrelyingBonBtheirBsenseBofBhearing.
AndragogyB-BAnswerBStudyBofBhowBadultsBlearn.
Cost-of-livingBadjustmentB(COLA)B-
BAnswerBPayBadjustmentBgivenBtoBeligibleBemployeesBregardlessBofBperformanceBorB
organizationalBprofitability;BusuallyBlinkedBtoBinflation.
Compa-ratioB-BAnswerBPayBrateBdividedBbyBtheBmidpointBofBtheBpayBrange.
BroadbandingB-
BAnswerBCombiningBseveralBsalaryBgradesBorBjobBclassificationsBwithBnarrowBpayBran
gesBuntoBoneBbrandBwithBaBwiderBsalaryBspread.
BehavioralBinterviewB-
BAnswerBTypeBofBinterviewBthatBfocusesBonBhowBapplicantsBpreviouslyBhandledBrealB
situations.
,ApplicantBtrackingBsoftwareB(ATS)B-
BAnswerBSoftwareBthatBprovidesBanBautomatedBwayBforBorganizationsBtoBmanageBthe
BrecruitingBprocess.
DevelopmentalBactivitiesB-
BAnswerBActivitiesBthatBfocusBonBpreparingBemployeesBforBfutureBresponsibilitiesBwhil
eBincreasingBtheirBcapacityBtoBperformBtheirBcurrentBjobs.
CompensationB-
BAnswerBAllBfinancialBreturnsB(beyondBanyBbenefitsBpaymentsBorBservices),BincludingB
salaryBandBallowances.
CareerBdevelopmentB-
BAnswerBProcessBbyBwhichBemployeesBprogressBthroughBaBseriesBofBstagesBinBtheirB
careers,BeachBofBwhichBisBcharacterizedBbyBrelativelyBunique,Bthemes,BandBtasks.
BenefitsB-
BAnswerBPaymentsBorBservicesBprovidedBtoBemployeesBtoBcoverBissuesBsuchBasBretire
ment,BhealthBcare,BsickBpay/disabilityBschemes,BlifeBinsurance,BandBpaidBtimeBoff.
ApprenticeshipB-
BAnswerBRelatedBtoBtechnicalBskillsBtraining;BoftenBaBpartnershipBbetweenBemployers
BandBunions.
Competency-basedBinterviewB-
BAnswerBTypeBofBinterviewBinBwhichBtheBinterviewerBasksBquestionsBrelatedBtoBcomp
etenciesBforBtheBpositionBandBasksBcandidatesBtoBprovideBexamplesBofBtimesBtheyBde
monstratedBtheBcompetencies.
ADDIEBmodelB-
BAnswerB5BstepBinstructionalBdesignBprocessBthatBgovernsBtheBdevelopmentBofBlearni
ngBprograms.
,AssessmentBcentersB-
BAnswerBAssessmentBtoolsBthatBprovideBcandidatesBaBwideBrangeBofBleadershipBsitua
tionsBandBproblem-solvingBexercises.
BlendedBlearningB-
BAnswerBPlannedBapproachBtoBlearningBthatBincludedBaBcombinationBofBinstructor-
ledBtraining,Bself-directedBstudy,BandB/orBon-the-jobBtraining.
CareerBmanagementB-
BAnswerBPreparing,Bimplementing,BandBmonitoringBemployees'BcareerBpaths,BwithBaB
primaryBfocusBonBtheBgoalsBandBneedsBofBtheBorganization.
CompetenciesB-
BAnswerBClustersBofBhighlyBinterrelatedBattributes,BincludingBknowledge,Bskills,BorBabil
itiesB(KSA)BthatBgiveBriseBtoBtheBbehaviorsBneededBtoBperformBaBgivenBjobBeffectivel
y.
StrategyB-BAnswerBABplanBofBactionBforBaccomplishingBanBorganization'sBlong-
rangeBgoals.
SWOTBanalysisB-
BAnswerBProcessBforBassessingBanBorganization'sBstrategicBcapabilitiesBinBcomparisonBt
oBthreatsBandBopportunitiesBidentifiedBduringBenvironmentalBscanning.
ValueBdriversB-
BAnswerBActions,Bprocesses,BorBresultsBthatBareBneededBtoBdeliverBaBdesiredBvalue.
VisionBstatementB-
BAnswerBVivid,BguidingBimageBofBanBorganization'sBdesiredBfuture,BtheBfutureBitBhop
esBtoBattainBthroughBitsBstrategy.
, OrganizationalBvaluesB-
BAnswerBBeliefsBthatBareBimportantBtoBanBorganizationBandBoftenBdictateBemployeeB
behavior.
StrategicBfitB-
BAnswerBABstateBinBwhichBanBorganization'sBstrategyBisBconsistentBwithBitsBexternalB
opportunitiesBandBcircumstancesBandBitsBinternalBstructure,Bresources,BandBcapabilities
.
StrategicBmanagementB-
BAnswerBTheBactionsBthatBleadersBtakeBtoBmoveBtheirBorganizationsBtowardBthoseBgo
alsBandBcreateBvalueBforBallBstakeholders.
StrategicBplanningB-
BAnswerBTheBprocessBofBsettingBgoalsBandBdesigningBaBpathBtowardBaBcompetitiveBp
osition.
MetricsB-
BAnswerBPerformanceBparametersBbasedBonBtheBrelationshipBbetweenB2BorBmoreBme
asures.
MissionBstatementB-
BAnswerBStatementBthatBspecifiesBwhatBactivitiesBanBorganizationBintendsBtoBpursueB
andBwhatBcourseBmanagementBhasBcartedBforBtheBfuture;BaBconciseBstatementBofBits
Bstrategy.
NetBprofitBmarginB-
BAnswerBRatioBofBnetBincomeB(grossBsalesBminusBexpensesBandBtaxes)BtoBnetBsales.
OrganizationalBcultureB-
BAnswerBTheBbasicBbeliefsBandBcustomsBsharedBbyBmembersBofBanBorganizationBthat
BcontributeBtoBanBorganization'sBsenseBofBitsBidentity.
Questions and Answers
Updated 2026
CareerBPlanningB-
BAnswerBActionsB&BactivitiesBthatBindividualsBperformBinBorderBtoBgiveBdirectionBtoBt
heirBworkBlives.
BrainBdrainB-
BAnswerBExitBofBeducatedB&BskilledBcitizensBfromBemergingB&BdevelopingBcountriesBf
orBbetterBpayingBjobsBinBdevelopedBcountries.
AuditoryBlearnersB-
BAnswerBPeopleBwhoBlearnBbestBbyBrelyingBonBtheirBsenseBofBhearing.
AndragogyB-BAnswerBStudyBofBhowBadultsBlearn.
Cost-of-livingBadjustmentB(COLA)B-
BAnswerBPayBadjustmentBgivenBtoBeligibleBemployeesBregardlessBofBperformanceBorB
organizationalBprofitability;BusuallyBlinkedBtoBinflation.
Compa-ratioB-BAnswerBPayBrateBdividedBbyBtheBmidpointBofBtheBpayBrange.
BroadbandingB-
BAnswerBCombiningBseveralBsalaryBgradesBorBjobBclassificationsBwithBnarrowBpayBran
gesBuntoBoneBbrandBwithBaBwiderBsalaryBspread.
BehavioralBinterviewB-
BAnswerBTypeBofBinterviewBthatBfocusesBonBhowBapplicantsBpreviouslyBhandledBrealB
situations.
,ApplicantBtrackingBsoftwareB(ATS)B-
BAnswerBSoftwareBthatBprovidesBanBautomatedBwayBforBorganizationsBtoBmanageBthe
BrecruitingBprocess.
DevelopmentalBactivitiesB-
BAnswerBActivitiesBthatBfocusBonBpreparingBemployeesBforBfutureBresponsibilitiesBwhil
eBincreasingBtheirBcapacityBtoBperformBtheirBcurrentBjobs.
CompensationB-
BAnswerBAllBfinancialBreturnsB(beyondBanyBbenefitsBpaymentsBorBservices),BincludingB
salaryBandBallowances.
CareerBdevelopmentB-
BAnswerBProcessBbyBwhichBemployeesBprogressBthroughBaBseriesBofBstagesBinBtheirB
careers,BeachBofBwhichBisBcharacterizedBbyBrelativelyBunique,Bthemes,BandBtasks.
BenefitsB-
BAnswerBPaymentsBorBservicesBprovidedBtoBemployeesBtoBcoverBissuesBsuchBasBretire
ment,BhealthBcare,BsickBpay/disabilityBschemes,BlifeBinsurance,BandBpaidBtimeBoff.
ApprenticeshipB-
BAnswerBRelatedBtoBtechnicalBskillsBtraining;BoftenBaBpartnershipBbetweenBemployers
BandBunions.
Competency-basedBinterviewB-
BAnswerBTypeBofBinterviewBinBwhichBtheBinterviewerBasksBquestionsBrelatedBtoBcomp
etenciesBforBtheBpositionBandBasksBcandidatesBtoBprovideBexamplesBofBtimesBtheyBde
monstratedBtheBcompetencies.
ADDIEBmodelB-
BAnswerB5BstepBinstructionalBdesignBprocessBthatBgovernsBtheBdevelopmentBofBlearni
ngBprograms.
,AssessmentBcentersB-
BAnswerBAssessmentBtoolsBthatBprovideBcandidatesBaBwideBrangeBofBleadershipBsitua
tionsBandBproblem-solvingBexercises.
BlendedBlearningB-
BAnswerBPlannedBapproachBtoBlearningBthatBincludedBaBcombinationBofBinstructor-
ledBtraining,Bself-directedBstudy,BandB/orBon-the-jobBtraining.
CareerBmanagementB-
BAnswerBPreparing,Bimplementing,BandBmonitoringBemployees'BcareerBpaths,BwithBaB
primaryBfocusBonBtheBgoalsBandBneedsBofBtheBorganization.
CompetenciesB-
BAnswerBClustersBofBhighlyBinterrelatedBattributes,BincludingBknowledge,Bskills,BorBabil
itiesB(KSA)BthatBgiveBriseBtoBtheBbehaviorsBneededBtoBperformBaBgivenBjobBeffectivel
y.
StrategyB-BAnswerBABplanBofBactionBforBaccomplishingBanBorganization'sBlong-
rangeBgoals.
SWOTBanalysisB-
BAnswerBProcessBforBassessingBanBorganization'sBstrategicBcapabilitiesBinBcomparisonBt
oBthreatsBandBopportunitiesBidentifiedBduringBenvironmentalBscanning.
ValueBdriversB-
BAnswerBActions,Bprocesses,BorBresultsBthatBareBneededBtoBdeliverBaBdesiredBvalue.
VisionBstatementB-
BAnswerBVivid,BguidingBimageBofBanBorganization'sBdesiredBfuture,BtheBfutureBitBhop
esBtoBattainBthroughBitsBstrategy.
, OrganizationalBvaluesB-
BAnswerBBeliefsBthatBareBimportantBtoBanBorganizationBandBoftenBdictateBemployeeB
behavior.
StrategicBfitB-
BAnswerBABstateBinBwhichBanBorganization'sBstrategyBisBconsistentBwithBitsBexternalB
opportunitiesBandBcircumstancesBandBitsBinternalBstructure,Bresources,BandBcapabilities
.
StrategicBmanagementB-
BAnswerBTheBactionsBthatBleadersBtakeBtoBmoveBtheirBorganizationsBtowardBthoseBgo
alsBandBcreateBvalueBforBallBstakeholders.
StrategicBplanningB-
BAnswerBTheBprocessBofBsettingBgoalsBandBdesigningBaBpathBtowardBaBcompetitiveBp
osition.
MetricsB-
BAnswerBPerformanceBparametersBbasedBonBtheBrelationshipBbetweenB2BorBmoreBme
asures.
MissionBstatementB-
BAnswerBStatementBthatBspecifiesBwhatBactivitiesBanBorganizationBintendsBtoBpursueB
andBwhatBcourseBmanagementBhasBcartedBforBtheBfuture;BaBconciseBstatementBofBits
Bstrategy.
NetBprofitBmarginB-
BAnswerBRatioBofBnetBincomeB(grossBsalesBminusBexpensesBandBtaxes)BtoBnetBsales.
OrganizationalBcultureB-
BAnswerBTheBbasicBbeliefsBandBcustomsBsharedBbyBmembersBofBanBorganizationBthat
BcontributeBtoBanBorganization'sBsenseBofBitsBidentity.