with Correct Answers
What area in a community pharmacy is restricted to pharmacy personnel only?
a. drive through widow
b. retail front area
c. prescription preparation area
d. counseling area - ANSWERSc. prescription preparation area
What attribute will help a pharmacy technician deal with the variety of tasks expected of
him or her?
a. paying attention to detail
b. ability to multitask
c. being friendly and a good listener
d. all of the choices are correct - ANSWERSd. all of the choices are correct
What marking on a prescription drug bottle label means that an official prescription from
a legal prescriber is necessary for dispensing it to a patient?
a. signa
b. federal legend
c. NDC number
d. Rx only - ANSWERSd. Rx only
What part of a prescription has instructions to the pharmacist in dispensing the
medication?
a. inscription
b. subscription
c. signa
d. all of the choices are correct - ANSWERSb. subscription
During which step in the critical path of a new prescription should the pharmacy
technician verify and update the patient's profile?
a. after entering and filling the new prescription
b. no need to if patient is already in database
c. after receiving the new prescription
d. the pharmacist does this during counseling - ANSWERSc. after receiving the new
prescription
Which identification number for a prescriber may be looked up online and is needed for
billing purposes?
a. NPI number
b. DEA number
,c. NDC number
d. telephone number - ANSWERSa. NPI number
When collecting the patient's information, a physical address is required by law for
a. filling all prescriptions
b. filling controlled substances
c. identification purposes
d. insurance billing - ANSWERSb. filling controlled substances
What part of a prescription has instruction to the pharmacist in dispensing the
medication?
a. inscription
b. subscription
c. signa
d. all of the choices are correct - ANSWERSb. subscription
When may a generic equivalent drug be dispensed for the brand name prescribed
drug?
a. anytime
b. at insurance discretion
c. physician signs the "substitution permitted" line
d. prescriber signs DAW line - ANSWERSc. physician signs the "substitution permitted"
line
When should a prescriber be classed prior to filling a prescription?
a. anytime the prescription needs to be clarified
b. when there is a question about the authenticity of the prescription
c. if the date is missing on the prescription
d. all of the choices are correct - ANSWERSd. all of the choices are correct
What part of a prescription's information may look different on the label but is not an
error?
a. number of refills
b. drug name
c. physician's name
d. patient's name - ANSWERSb. drug name
During the drug utilization review, an alert for a potential allergy and a drug-drug
interaction occurs, what should the technician do?
a. tell the patient the prescription cannot be filled
b. override the alerts and fill the prescription
c. alert the pharmacist for guidance
d. notify the prescriber for a change in prescription - ANSWERSc. alert the pharmacist
for guidance
, When dispensing a prescription to a patient, the technician should double check the
patient's name with the _______ prior to completing the sale.
a. date of birth
b. address
c. telephone number
d. all of the choices are correct - ANSWERSd. all of the choices are correct
The ability to exchange and process information between internal and external
databases by a pharmacy software system is called
a. database management
b. biometrics
c. interoperability
d. informatics - ANSWERSc. interoperability
Working at a chain pharmacy, you often enter prescription information on a ______
which is connected to a _______ that stores and processes the data.
a. smart terminal, remote computer
b. dumb terminal, smart terminal
c. remote computer, smart terminal
d. dumb terminal, remote computer - ANSWERSd. dumb terminal, remote computer
What is an advantage of an e-prescription?
a. easy to read
b. abbreviations not used
c. minimal error risk
d. increased wait time - ANSWERSa. easy to read
When a controlled substances is going to be prescribed using e-prescribing, how is the
provider's identity authenticated and double protected?
a. password
b. fingerprint
c. hard token
d. any combination of two of the choices is correct - ANSWERSd. any combination of
two of the choices is correct
Which type of prescription does the Center for Medicate and Medicaid Services (CMS)
require to be done on a tamper-resistant prescription pad?
a. e-script
b. telephone prescription
c. faxed prescription
d. written prescription - ANSWERSd. written prescription
A prescription for amlodipine is over 12 months old, and a patient is requesting a refill
on a Sunday because he is completely out of medication. What should the pharmacy
technician do?
a. refill it one more time