2020 IAAP CAP Exam Domain 1 -
Organizational Communication (PO1)
comprehensive Questions and Answers
with Verified Solutions
Question 1:
Organization
Answer:
Group of people who, through coordinated activities, work to achieve both
individual and collective goals.
Question 2:
Communication
Answer:
Sharing of meaning between two or more people.
Question 3:
Formal Communication
Answer:
Messages spread through the organization's communications methods,
which can be downward, upward or horizontal.
, Question 4:
Informal Communication
Answer:
Includes conversations, written or spoken, people have with each others.
Sometimes based on speculation, rumors, or overheard conversations.
When passed from person to person, it is said to have "traveled through
the grapevine".
Question 5:
Frame of Reference
Answer:
The values, experiences, customs, education, and beliefs which
someone uses to evaluate data, communicate ideas, and guide behavior.
Question 6:
Interpersonal Communication
Answer:
The way you exchange information with others - not just with what you
say, but how you say it.
Question 7:
Communication Model Step 1
Answer:
Sender has an idea to share
Organizational Communication (PO1)
comprehensive Questions and Answers
with Verified Solutions
Question 1:
Organization
Answer:
Group of people who, through coordinated activities, work to achieve both
individual and collective goals.
Question 2:
Communication
Answer:
Sharing of meaning between two or more people.
Question 3:
Formal Communication
Answer:
Messages spread through the organization's communications methods,
which can be downward, upward or horizontal.
, Question 4:
Informal Communication
Answer:
Includes conversations, written or spoken, people have with each others.
Sometimes based on speculation, rumors, or overheard conversations.
When passed from person to person, it is said to have "traveled through
the grapevine".
Question 5:
Frame of Reference
Answer:
The values, experiences, customs, education, and beliefs which
someone uses to evaluate data, communicate ideas, and guide behavior.
Question 6:
Interpersonal Communication
Answer:
The way you exchange information with others - not just with what you
say, but how you say it.
Question 7:
Communication Model Step 1
Answer:
Sender has an idea to share
