CSAM COMPREHENSIVE TEST PAPER
WITH SOLVED QUESTIONS
◉ How are projects different from other types of work?q
Answer: - A defined beginning, end, schedule and approach
- Specific resources allocated to the work
- End results have specific goals (time, cost, performance, and
quality standards)
- Follows a planned and organized approach
- usually involves a team of people
◉ What are the five phases of a project?
Answer: 1) Initiating the project - define the general project scope
and include it in project charter
2) Planning the project
3) Executing the project
4) Controlling the project
5) Closing the project
◉ What is churn?
Answer: total amount of assets entering org vs total amount
leaving org
, ◉ What is chargeback?
Answer: amount of compensation required for a service or piece
of equipment provided by another department within the same
organization
◉ What are the 3 A's?
Answer: Awareness, Acknowledgement, and Agreement
◉ What are vendor management advantages to data security?
Answer: - single point of contact
- NDAs are signed
- controlled and planned data sharing
◉ What is a process?
Answer: a system that creates a specified outcome or product
The system includes a description of
repeatable activities or a mechanism that causes the result as well
as information about who performs the activities, when they are
performed and the results. A process must always be measurable.
◉ What is Software Asset Management?
Answer: the set of business practices that support the use of
software for
an organization in a responsible and productive way
WITH SOLVED QUESTIONS
◉ How are projects different from other types of work?q
Answer: - A defined beginning, end, schedule and approach
- Specific resources allocated to the work
- End results have specific goals (time, cost, performance, and
quality standards)
- Follows a planned and organized approach
- usually involves a team of people
◉ What are the five phases of a project?
Answer: 1) Initiating the project - define the general project scope
and include it in project charter
2) Planning the project
3) Executing the project
4) Controlling the project
5) Closing the project
◉ What is churn?
Answer: total amount of assets entering org vs total amount
leaving org
, ◉ What is chargeback?
Answer: amount of compensation required for a service or piece
of equipment provided by another department within the same
organization
◉ What are the 3 A's?
Answer: Awareness, Acknowledgement, and Agreement
◉ What are vendor management advantages to data security?
Answer: - single point of contact
- NDAs are signed
- controlled and planned data sharing
◉ What is a process?
Answer: a system that creates a specified outcome or product
The system includes a description of
repeatable activities or a mechanism that causes the result as well
as information about who performs the activities, when they are
performed and the results. A process must always be measurable.
◉ What is Software Asset Management?
Answer: the set of business practices that support the use of
software for
an organization in a responsible and productive way
