keep process running, ensure product quality, maintain safety, minimize environmental impacts -
Answers roles of process engineer in manufacturing for sustaining/maintaining roles
make the process run better, improve product quality - Answers roles of process engineer in
manufacturing for improving/advancing roles
fighting fires, avoid imposed shutdowns, responding to customer complaints, responding to poor test
results - Answers reactive measures
routine maintenance and monitoring, reacting to anticipated raw material/process changes - Answers
proactive measures
reliability engineering - Answers improve uptime
value engineering - Answers reduce costs
development engineering - Answers enable new products
reducing cost of raw materials, energy cost, cost of processing, variability - Answers "reducing cost"
reducing off-quality/reject product, minimizing "over-processing", meeting tighter customer specs,
evaluating the true impact of process changes - Answers reducing variability
1. prevention cost
2. appraisal cost
3. internal failure cost
4. external failure cost - Answers 4 costs of poor quality
inspection and testing cost to detect defects internally - Answers appraisal cost
cost per defect based on base operation, end of process, and customer - Answers 1:10:100 Rule
1. customer centricity
2. flow
3. pull
4. takt
5. zero defects