UCSD MGT 18 FINAL COMPLETE TEST PAPER
WITH CORRECT ANSWERS
◉ according to Banaji, does everyone suffer from implicit bias?
Answer: yes
◉ What is the Veil of Ignorance?
Answer: To minimize self-interest in making a judgment
◉ In the article "Managing a Public Image", the HBS student, Kevin
Knight, reflected on his participation in a class discussion about the
case of "Jensen's Shoes." What was his concern looking back?
Answer: A
He was too concerned about his own bias
B
He was too concerned about arguing passionately for the minority
perspective
C
He was too concerned about how he came across to others
,D
All the above**
◉ Harrison and colleagues discovered that teams with fewer
surface-level differences created better products and got along
better regardless of deep-level differences.
Answer: false
◉ According to Jeffrey Polzer, when evaluating others, what serves
as an "anchor" from which we frequently fail to adjust in the face of
new information?
Answer: First impression
◉ According to Polzer & Elfenbein, what is interpersonal
congruence?
Answer: Self-perception aligned with appraisal by co-workers
◉ According to Katzenbach and Smith, what is the essence of a
team?
Answer: Common commitment to collective performance
◉ According to Katzenbach and Smith, which is essential for an
effective team.
Answer: Specific performance goal
,◉ According to Richard Hackman, teams that work together
harmoniously are better and more productive.
Answer: false
◉ According to Richard Hackman, the longer teams work together,
the better they perform.
Answer: true
◉ According to Richard Hackman, clarity about end goal and
authority to achieve it is a must for teams to do effective work.
Answer: true
◉ According to Katzenbach and Smith, which is not a necessary
characteristic of a team?
Answer: Compatible personalities
◉ According to Katzenbach and Smith, a team cannot "own" its
purpose unless management leaves it alone to be autonomous.
Answer: false
◉ Which are Tuckman's phases of team development: Forming,
Storming, _____, Performing and Adjourning?
, Answer: Norming
◉ Which is an essential team task role, but not a team maintenance
role?
Answer: Devil's advocate
◉ Which is an essential team maintenance role, but not a team task
role?
Answer: Encourager
◉ According to Amy Edmonson and Kathryn Roloff, in what concept
describes a climate in which people feel free to express work-
relevant thoughts and feelings without reproach?
Answer: Psychological safety
◉ According to Edmonson and Roloff, what is a type of diversity that
results from differences due to professional status?
Answer: Disparity diversity
◉ According to Edmonson and Roloff, what is the type of diversity
that results from differences due to geographical location?
Answer: Separation diversity
WITH CORRECT ANSWERS
◉ according to Banaji, does everyone suffer from implicit bias?
Answer: yes
◉ What is the Veil of Ignorance?
Answer: To minimize self-interest in making a judgment
◉ In the article "Managing a Public Image", the HBS student, Kevin
Knight, reflected on his participation in a class discussion about the
case of "Jensen's Shoes." What was his concern looking back?
Answer: A
He was too concerned about his own bias
B
He was too concerned about arguing passionately for the minority
perspective
C
He was too concerned about how he came across to others
,D
All the above**
◉ Harrison and colleagues discovered that teams with fewer
surface-level differences created better products and got along
better regardless of deep-level differences.
Answer: false
◉ According to Jeffrey Polzer, when evaluating others, what serves
as an "anchor" from which we frequently fail to adjust in the face of
new information?
Answer: First impression
◉ According to Polzer & Elfenbein, what is interpersonal
congruence?
Answer: Self-perception aligned with appraisal by co-workers
◉ According to Katzenbach and Smith, what is the essence of a
team?
Answer: Common commitment to collective performance
◉ According to Katzenbach and Smith, which is essential for an
effective team.
Answer: Specific performance goal
,◉ According to Richard Hackman, teams that work together
harmoniously are better and more productive.
Answer: false
◉ According to Richard Hackman, the longer teams work together,
the better they perform.
Answer: true
◉ According to Richard Hackman, clarity about end goal and
authority to achieve it is a must for teams to do effective work.
Answer: true
◉ According to Katzenbach and Smith, which is not a necessary
characteristic of a team?
Answer: Compatible personalities
◉ According to Katzenbach and Smith, a team cannot "own" its
purpose unless management leaves it alone to be autonomous.
Answer: false
◉ Which are Tuckman's phases of team development: Forming,
Storming, _____, Performing and Adjourning?
, Answer: Norming
◉ Which is an essential team task role, but not a team maintenance
role?
Answer: Devil's advocate
◉ Which is an essential team maintenance role, but not a team task
role?
Answer: Encourager
◉ According to Amy Edmonson and Kathryn Roloff, in what concept
describes a climate in which people feel free to express work-
relevant thoughts and feelings without reproach?
Answer: Psychological safety
◉ According to Edmonson and Roloff, what is a type of diversity that
results from differences due to professional status?
Answer: Disparity diversity
◉ According to Edmonson and Roloff, what is the type of diversity
that results from differences due to geographical location?
Answer: Separation diversity
