CLA Questions with CORRECT Answers

CLA Questions with CORRECT Answers


Question:
Which of the following allows for a computer to communicate directly with a supplier's
computer 24
hours a day, seven days a week?
Answer:
The Internet and Electronic Data Interchange (EDI)


Question:
Which of the following has a username and a domain name in the format?
Answer:
Email


Question:
Which of the following problem solving steps should be done first when a team resolves a
problem?
Answer:
Define the problem


Question:
Workers who participate in teams experience greater job satisfaction and improved
self-esteem?
Answer:
True


Question:
Safety inspections can help determine what improvements may be needed at a workstation?
Answer:
True


Question:
Which of the following terms can be best described as the process used to ensure a product
which
meets or exceeds customer expectations is delivered to the customer without error?
Answer:
Quality control

, Question:
OSHA standards set the maximum requirement; supply facilities may NOT use additional
guidelines from
other government agencies or professional organizations.
Answer:
False


Question:
When dealing with a problem with a customer's order, workers should assign blame to
someone within
the company.
Answer:
False


Question:
Which of the following is a basic function of warehouses and distribution centers that involves
assembling products from different areas for each customer order?
Answer:
Order processing


Question:
Which of the following is true of what is being asked of warehouses today with current
economic and
global trends?
Answer:
handle and store MORE items


Question:
Which of the following security measures allows one security guard or office to monitor
multiple access
points from a central location?
Answer:
Closed circuit television


Question:
Which of the following types of loading docks is the most commonly used loading dock in the
U.S.?
Answer:
Flush Dock