TEST BANK
** All Chapters included
** Multiple Choice, True/False
** Essay Questions
,Table of Contents are given below
1. What Is Organizational Behaviour?
2. Organizational Culture
3. Diversity in Organizations
4. Attitudes, Emotions, Moods, and Stress Management
5. Personality and Values
6. Perception and Individual Decision Making
7. Motivation
8. Foundations of Group Behaviour
9. Understanding Work Teams
10. Communication
11. Leadership
12. Power and Politics
13. Conflict and Negotiation
14. Organizational Change
,The test bank is organized in reverse order, with the last chapter displayed first, to ensure that all
chapters are included in this document. (Complete Chapters included Ch14-1)
Chapter 14 Organizational Change
14.1 Multiple Choice Questions
1) Which of the following factors is most clearly associated with changes in the location and
structure of work rather than with demographic shifts in the workforce?
A) immigration
B) outsourcing
C) multicultural environment
D) demographic changes
E) changing literacy levels
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
2) Organizations strive to develop new products more rapidly and to get them to market more
quickly. This is a response to changes in ________.
A) demographic trends
B) competition
C) social trends
D) legal requirements
E) nature of the workforce
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
3) Organizations are increasingly adjusting their processes and positioning their products as
environmentally friendly and sustainable in order to increase their appeal to consumers. This is a
response to changes in ________.
A) demographic trends
B) social trends
C) cultural trends
D) legal requirements
E) nature of the workforce
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
1
, 4) Consumers now meet and share information in chat rooms and blogs. This is an example of
changes in ________.
A) competition
B) nature of the workforce
C) social trends
D) legal requirements
E) the economy
Answer: C
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
5) It is easiest for management to deal with resistance when it is ________.
A) covert
B) deferred
C) passive
D) implicit
E) overt
Answer: E
Diff: 1 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.2 Describe the sources of resistance to change.
6) A(n) ________ resistance to change clouds the link between the change and the reaction to it
and may surface weeks, months, or even years later.
A) overt
B) immediate
C) active
D) explicit
E) deferred
Answer: E
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.2 Describe the sources of resistance to change.
2
** All Chapters included
** Multiple Choice, True/False
** Essay Questions
,Table of Contents are given below
1. What Is Organizational Behaviour?
2. Organizational Culture
3. Diversity in Organizations
4. Attitudes, Emotions, Moods, and Stress Management
5. Personality and Values
6. Perception and Individual Decision Making
7. Motivation
8. Foundations of Group Behaviour
9. Understanding Work Teams
10. Communication
11. Leadership
12. Power and Politics
13. Conflict and Negotiation
14. Organizational Change
,The test bank is organized in reverse order, with the last chapter displayed first, to ensure that all
chapters are included in this document. (Complete Chapters included Ch14-1)
Chapter 14 Organizational Change
14.1 Multiple Choice Questions
1) Which of the following factors is most clearly associated with changes in the location and
structure of work rather than with demographic shifts in the workforce?
A) immigration
B) outsourcing
C) multicultural environment
D) demographic changes
E) changing literacy levels
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
2) Organizations strive to develop new products more rapidly and to get them to market more
quickly. This is a response to changes in ________.
A) demographic trends
B) competition
C) social trends
D) legal requirements
E) nature of the workforce
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
3) Organizations are increasingly adjusting their processes and positioning their products as
environmentally friendly and sustainable in order to increase their appeal to consumers. This is a
response to changes in ________.
A) demographic trends
B) social trends
C) cultural trends
D) legal requirements
E) nature of the workforce
Answer: B
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
1
, 4) Consumers now meet and share information in chat rooms and blogs. This is an example of
changes in ________.
A) competition
B) nature of the workforce
C) social trends
D) legal requirements
E) the economy
Answer: C
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.1 Identify forces that act as stimulants to change.
5) It is easiest for management to deal with resistance when it is ________.
A) covert
B) deferred
C) passive
D) implicit
E) overt
Answer: E
Diff: 1 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.2 Describe the sources of resistance to change.
6) A(n) ________ resistance to change clouds the link between the change and the reaction to it
and may surface weeks, months, or even years later.
A) overt
B) immediate
C) active
D) explicit
E) deferred
Answer: E
Diff: 2 Type: MC
Skill: Concept
AACSB: Analytical thinking
Objective: 14.2 Describe the sources of resistance to change.
2
