HNF 444 FINAL EXAM QUESTIONS WITH VERIFIED
ANSWERS
Semi-variable cost - Answers - vary as sales vary but not in direct proportion
Non-controllable cost - Answers - fixed costs, costs that cannot be changed in the short
term such as insurance or rent
Prime cost - Answers - cost of labor and material to make a product
What are issues (requisitions)? - Answers - items that leave the inventory/storeroom
What is a par level - Answers - the amount of inventory any given item should be kept at
daily gross food cost equation - Answers - direct purchases+ storeroom issues
Top 10 federally protected personal characteristics - Answers - race
color
religion
sex
national origin
age
disability
military service
pregnancy
citizenship
bona fide occupational qualifications - Answers - genuine job qualifications that
interviewers are allowed to consider when other circumstances would be illegal. Age for
bus driver, sex of model, religion for catholic school teacher
what are characteristics of an effective performance appraisal system - Answers - job
related criteria, performance expectations, standardization, trained appraisers,
continuous open communication, performance reviews, due process
job design - Answers - an outgrowth of analysis concerned with structuring jobs to
improve organizational efficiency and employee job satisfaction
job enlargement - Answers - increasing the number of tasks
job enrichment - Answers - increasing the number of tasks along with control over those
tasks
, labor relations - Answers - the interaction between management and a labor union
collective bargaining - Answers - negotiation of terms of agreement between an
employer and a union
steps in forming a union - Answers - 1. sufficient number of employees get interested in
forming a bargaining unit and sign authorization cards
2. union petitions the national labor relations board for an election to be held
3. the NLRB sets the date for the election, monitors the secret ballot process and
reports election results, certifies the union if a majority votes for it
wagner act - Answers - protected employee effort to organize and bargain collectively
and to strike
taft-hartley act - Answers - balance the power of labor and management, prohibits
unions from coercing employees to join the union, allows managers to talk about the
pros and cons of union membership but not to influence their decision
negotiations - Answers - after a union forms, negotiations begin a contract with
management
union contract - Answers - term of employment that a union negotiates for its members
are written into an employment agreement. when it expires, the union and company
renegotiate the terms, union members vote to approve or reject
just cause definition - Answers - in collective bargaining agreements, employer and
union agree that employee may not be disciplined or terminated except where the
employer has just cause to do so. there are 7 tests
7 tests of just cause - Answers - 1. notice
2. reasonable rule or order
3. investigation
4. fair investigation
5. proof
6. equal treatment
7. penalty
NPV - Answers - net present value is the initial investment, expected income or cost
saving. minimum return a company expects on an initial investment
Department of Agriculture and rural development - Answers - is the agency that
regulates food products in Michigan
Market segments - Answers - different focus areas for consumers. age, gender, race,
income level, education level, occupation, location
ANSWERS
Semi-variable cost - Answers - vary as sales vary but not in direct proportion
Non-controllable cost - Answers - fixed costs, costs that cannot be changed in the short
term such as insurance or rent
Prime cost - Answers - cost of labor and material to make a product
What are issues (requisitions)? - Answers - items that leave the inventory/storeroom
What is a par level - Answers - the amount of inventory any given item should be kept at
daily gross food cost equation - Answers - direct purchases+ storeroom issues
Top 10 federally protected personal characteristics - Answers - race
color
religion
sex
national origin
age
disability
military service
pregnancy
citizenship
bona fide occupational qualifications - Answers - genuine job qualifications that
interviewers are allowed to consider when other circumstances would be illegal. Age for
bus driver, sex of model, religion for catholic school teacher
what are characteristics of an effective performance appraisal system - Answers - job
related criteria, performance expectations, standardization, trained appraisers,
continuous open communication, performance reviews, due process
job design - Answers - an outgrowth of analysis concerned with structuring jobs to
improve organizational efficiency and employee job satisfaction
job enlargement - Answers - increasing the number of tasks
job enrichment - Answers - increasing the number of tasks along with control over those
tasks
, labor relations - Answers - the interaction between management and a labor union
collective bargaining - Answers - negotiation of terms of agreement between an
employer and a union
steps in forming a union - Answers - 1. sufficient number of employees get interested in
forming a bargaining unit and sign authorization cards
2. union petitions the national labor relations board for an election to be held
3. the NLRB sets the date for the election, monitors the secret ballot process and
reports election results, certifies the union if a majority votes for it
wagner act - Answers - protected employee effort to organize and bargain collectively
and to strike
taft-hartley act - Answers - balance the power of labor and management, prohibits
unions from coercing employees to join the union, allows managers to talk about the
pros and cons of union membership but not to influence their decision
negotiations - Answers - after a union forms, negotiations begin a contract with
management
union contract - Answers - term of employment that a union negotiates for its members
are written into an employment agreement. when it expires, the union and company
renegotiate the terms, union members vote to approve or reject
just cause definition - Answers - in collective bargaining agreements, employer and
union agree that employee may not be disciplined or terminated except where the
employer has just cause to do so. there are 7 tests
7 tests of just cause - Answers - 1. notice
2. reasonable rule or order
3. investigation
4. fair investigation
5. proof
6. equal treatment
7. penalty
NPV - Answers - net present value is the initial investment, expected income or cost
saving. minimum return a company expects on an initial investment
Department of Agriculture and rural development - Answers - is the agency that
regulates food products in Michigan
Market segments - Answers - different focus areas for consumers. age, gender, race,
income level, education level, occupation, location
