BUS 110 Final Exam Study Guide Questions and
answers with accurate rationales(PASSED).
Play your way to mastery with fun games
Match Blocks Charms NEW
Terms in this set (152)
Management The process of guiding the development,
maintenance, and allocation of resources to attain
organizational goals.
Efficiency vs. Effectiveness Efficiency = Using the least amount of resources to
accomplish the organization's goals.
Effectiveness = The ability to produce the desired
result or good.
Functions of Managers Managers are the people in the organization
responsible for developing and carrying out this
management process: planning, organizing, leading,
controlling
, Planning The process of deciding what needs to be done to
achieve organizational objectives; identifying when
and how it will be done; and determining who
should do it.
Strategic Planning The process of creating long-range (one to five
years), broad goals for the organization and
determining what resources will be needed to
accomplish those goals.
Tactical Planning The process of beginning to implement a strategic
plan by addressing issues of coordination and
allocating resources to different parts of the
organization; has a shorter time frame (less than one
year) and more specific objectives than strategic
planning.
contingency planning identifying alternative courses of action for very
unusual or crisis situations; typically stipulate the
chain of command, standard operating procedures,
and communication channels the organization will
use during an emergency.
operational planning The process of creating specific standards,
methods, policies, and procedures that are used in
specific functional areas of the organization; helps
guide and control the implementation of tactical
plans.
division of labor Division of work into a number of separate tasks to
be performed by different workers
Departmentalization Grouping jobs and employees
answers with accurate rationales(PASSED).
Play your way to mastery with fun games
Match Blocks Charms NEW
Terms in this set (152)
Management The process of guiding the development,
maintenance, and allocation of resources to attain
organizational goals.
Efficiency vs. Effectiveness Efficiency = Using the least amount of resources to
accomplish the organization's goals.
Effectiveness = The ability to produce the desired
result or good.
Functions of Managers Managers are the people in the organization
responsible for developing and carrying out this
management process: planning, organizing, leading,
controlling
, Planning The process of deciding what needs to be done to
achieve organizational objectives; identifying when
and how it will be done; and determining who
should do it.
Strategic Planning The process of creating long-range (one to five
years), broad goals for the organization and
determining what resources will be needed to
accomplish those goals.
Tactical Planning The process of beginning to implement a strategic
plan by addressing issues of coordination and
allocating resources to different parts of the
organization; has a shorter time frame (less than one
year) and more specific objectives than strategic
planning.
contingency planning identifying alternative courses of action for very
unusual or crisis situations; typically stipulate the
chain of command, standard operating procedures,
and communication channels the organization will
use during an emergency.
operational planning The process of creating specific standards,
methods, policies, and procedures that are used in
specific functional areas of the organization; helps
guide and control the implementation of tactical
plans.
division of labor Division of work into a number of separate tasks to
be performed by different workers
Departmentalization Grouping jobs and employees
