S TATE OF N EVADA
D E PA R T M E N T O F B U S I N E S S & I N D U S T R Y
L I C E N S I N G E X A M I N AT I O N
NEVADA (NV) COLLECTION
AGENCY MANAGER EXAM
EDITION
100 Verified Questions & Correct Answers
D OCUMENT TY P E Licensing Examination
JU RIS D ICTION State of Nevada
S TAT U T O R Y A U T H O R I T Y NRS & NAC Chapter 649
FED ERAL REFERENCE FDCPA (15 U.S.C. §1692)
R E G U L AT O R Commissioner of Financial Institutions
ED ITION
OFFIC IA L EXA M INAT ION P R EPA R AT ION
Aligned with Nevada Revised Statutes Chapter 649 & Federal FDCPA Standards
,NEVADA COLLECTION AGENCY MANAGER EXAM — 2026/2027 EDITION 100 Verified Questions & Correct Answers
NEVADA (NV) COLLECTION AGENCY MANAGER
EXAM
Edition — 100 Verified Questions & Correct Answers
Aligned with Nevada Revised Statutes (NRS) Chapter 649, Nevada Administrative Code (NAC) Chapter 649, and the Federal
Fair Debt Collection Practices Act (FDCPA, 15 U.S.C. §1692 et seq.).
Examination Instructions: This examination consists of 100 multiple-choice questions distributed across seven
sections. Each question has exactly one correct answer. Questions are weighted toward real-world regulatory
compliance scenarios, manager decision-making, and statutory application. References include NRS Chapter 649
(Nevada Collection Agency Act), NAC Chapter 649 (implementing regulations), and the FDCPA (15 U.S.C. §1692 et
seq.). The correct answer is marked [CORRECT] and is followed by a brief rationale citing the controlling statutory or
regulatory authority.
Section 1: Nevada Collection Agency Act & Regulatory Framework
Q1: Under NRS 649, which of the following best defines a "collection agency" as the term applies to
Nevada regulatory practice?
A. Any person engaged in the business of collecting or attempting to collect claims owed or due to
another, or asserted to be owed or due to another, for a fee or percentage of the amount collected.
[CORRECT]
B. Any business that extends credit to consumers in Nevada, regardless of whether it pursues collection
activity.
C. Any attorney who, in the course of legal representation, sends a demand letter on behalf of a creditor
client.
D. Any financial institution that holds deposits in trust for a debtor while litigation is pending.
Correct Answer: A
Rationale: NRS 649.030 defines a collection agency as a person engaged in collecting claims owed or due (or asserted
to be owed or due) to another for compensation. Option A describes a creditor, not an agency; C and D describe
exempt entities under NRS 649.027 (attorneys and financial institutions).
Q2: A Nevada collection agency receives a delinquent medical bill of $4,200 from a hospital and is
contracted to recover 25% of any amount collected. Under NRS 649, this account is properly classified as
a:
A. Creditor-side receivable, because the hospital remains the original holder of the debt.
B. Claim, because it is an obligation asserted to be due to another and assigned to the agency for
collection. [CORRECT]
C. Contingent liability, because the agency is not yet certain it will be paid.
D. Personal debt of the agency's compliance manager, because he supervises its recovery.
Correct Answer: B
Rationale: NRS 649.025 defines a "claim" as any obligation asserted to be due to another that is referred for
collection. The agency's contingent-fee arrangement does not change the claim's character. The other options
mischaracterize either the relationship (A, D) or the asset type (C).
NRS Chapter 649 | NAC Chapter 649 | FDCPA 15 U.S.C. §1692 Page 1
, NEVADA COLLECTION AGENCY MANAGER EXAM — 2026/2027 EDITION 100 Verified Questions & Correct Answers
Q3: Under NRS 649.035, the term "debtor" refers to:
A. Any natural person who owes a debt, regardless of whether the debt has been placed for collection.
B. Only commercial business entities that have defaulted on a written contract.
C. Any person, firm, or association alleged to owe a claim that has been placed with a collection
agency. [CORRECT]
D. Only persons against whom a court judgment has already been entered.
Correct Answer: C
Rationale: NRS 649.035 broadly defines "debtor" to include any person, firm, or association alleged to owe a claim
placed for collection. A judgment is not required (D), commercial entities are not the only covered debtors (B), and the
definition is triggered once the claim is placed for collection (A).
Q4: Which of the following is the most accurate description of a "compliance manager" under NRS 649?
A. A consultant hired on a contract basis to conduct an annual audit of the agency's trust account.
B. The senior collection agent with the highest monthly recovery totals.
C. Any employee who has worked for the agency for at least five consecutive years.
D. A natural person designated by a collection agency to be responsible for the agency's compliance
with the laws and regulations governing the agency. [CORRECT]
Correct Answer: D
Rationale: NRS 649.0185 defines a compliance manager as a natural person designated by the agency as responsible
for ensuring compliance with Chapter 649 and its implementing regulations. Length of service (D), recovery totals (C),
and outside consulting (B) do not confer compliance-manager status.
Q5: A Nevada agency wants its Las Vegas collectors to work from a satellite office in St. George, Utah,
while still being supervised from the Reno headquarters. Under NRS/NAC 649, this satellite office is
properly characterized as:
A. A foreign trust account, requiring separate FDIC registration.
B. An exempt location, because Utah is a sister state and not a foreign country.
C. A remote location, which must meet the security, supervision, training, and recordkeeping
conditions in NAC 649. [CORRECT]
D. A temporary office, exempt from Chapter 649 because it operates fewer than 90 days per year.
Correct Answer: C
Rationale: NAC 649.150 et seq. defines a remote location as any place where collection activity occurs that is not the
licensed main office. Remote locations may operate only within the United States and must meet training, agreement,
security, and documentation requirements. There is no 90-day exemption (D) and sister-state operations are still
regulated (C).
Q6: A Henderson law firm representing a creditor client sends a collection letter on the firm's letterhead
and pursues litigation to recover a $9,800 commercial debt. Under NRS 649.027, the firm is:
A. Required to obtain a collection agency license before sending the letter.
B. Exempt from licensing as a collection agency because the activity is undertaken in the course of
practicing law. [CORRECT]
C. Required to register only if it collects more than $25,000 in a calendar year.
D. Required to designate a compliance manager before filing suit.
Correct Answer: B
NRS Chapter 649 | NAC Chapter 649 | FDCPA 15 U.S.C. §1692 Page 2
D E PA R T M E N T O F B U S I N E S S & I N D U S T R Y
L I C E N S I N G E X A M I N AT I O N
NEVADA (NV) COLLECTION
AGENCY MANAGER EXAM
EDITION
100 Verified Questions & Correct Answers
D OCUMENT TY P E Licensing Examination
JU RIS D ICTION State of Nevada
S TAT U T O R Y A U T H O R I T Y NRS & NAC Chapter 649
FED ERAL REFERENCE FDCPA (15 U.S.C. §1692)
R E G U L AT O R Commissioner of Financial Institutions
ED ITION
OFFIC IA L EXA M INAT ION P R EPA R AT ION
Aligned with Nevada Revised Statutes Chapter 649 & Federal FDCPA Standards
,NEVADA COLLECTION AGENCY MANAGER EXAM — 2026/2027 EDITION 100 Verified Questions & Correct Answers
NEVADA (NV) COLLECTION AGENCY MANAGER
EXAM
Edition — 100 Verified Questions & Correct Answers
Aligned with Nevada Revised Statutes (NRS) Chapter 649, Nevada Administrative Code (NAC) Chapter 649, and the Federal
Fair Debt Collection Practices Act (FDCPA, 15 U.S.C. §1692 et seq.).
Examination Instructions: This examination consists of 100 multiple-choice questions distributed across seven
sections. Each question has exactly one correct answer. Questions are weighted toward real-world regulatory
compliance scenarios, manager decision-making, and statutory application. References include NRS Chapter 649
(Nevada Collection Agency Act), NAC Chapter 649 (implementing regulations), and the FDCPA (15 U.S.C. §1692 et
seq.). The correct answer is marked [CORRECT] and is followed by a brief rationale citing the controlling statutory or
regulatory authority.
Section 1: Nevada Collection Agency Act & Regulatory Framework
Q1: Under NRS 649, which of the following best defines a "collection agency" as the term applies to
Nevada regulatory practice?
A. Any person engaged in the business of collecting or attempting to collect claims owed or due to
another, or asserted to be owed or due to another, for a fee or percentage of the amount collected.
[CORRECT]
B. Any business that extends credit to consumers in Nevada, regardless of whether it pursues collection
activity.
C. Any attorney who, in the course of legal representation, sends a demand letter on behalf of a creditor
client.
D. Any financial institution that holds deposits in trust for a debtor while litigation is pending.
Correct Answer: A
Rationale: NRS 649.030 defines a collection agency as a person engaged in collecting claims owed or due (or asserted
to be owed or due) to another for compensation. Option A describes a creditor, not an agency; C and D describe
exempt entities under NRS 649.027 (attorneys and financial institutions).
Q2: A Nevada collection agency receives a delinquent medical bill of $4,200 from a hospital and is
contracted to recover 25% of any amount collected. Under NRS 649, this account is properly classified as
a:
A. Creditor-side receivable, because the hospital remains the original holder of the debt.
B. Claim, because it is an obligation asserted to be due to another and assigned to the agency for
collection. [CORRECT]
C. Contingent liability, because the agency is not yet certain it will be paid.
D. Personal debt of the agency's compliance manager, because he supervises its recovery.
Correct Answer: B
Rationale: NRS 649.025 defines a "claim" as any obligation asserted to be due to another that is referred for
collection. The agency's contingent-fee arrangement does not change the claim's character. The other options
mischaracterize either the relationship (A, D) or the asset type (C).
NRS Chapter 649 | NAC Chapter 649 | FDCPA 15 U.S.C. §1692 Page 1
, NEVADA COLLECTION AGENCY MANAGER EXAM — 2026/2027 EDITION 100 Verified Questions & Correct Answers
Q3: Under NRS 649.035, the term "debtor" refers to:
A. Any natural person who owes a debt, regardless of whether the debt has been placed for collection.
B. Only commercial business entities that have defaulted on a written contract.
C. Any person, firm, or association alleged to owe a claim that has been placed with a collection
agency. [CORRECT]
D. Only persons against whom a court judgment has already been entered.
Correct Answer: C
Rationale: NRS 649.035 broadly defines "debtor" to include any person, firm, or association alleged to owe a claim
placed for collection. A judgment is not required (D), commercial entities are not the only covered debtors (B), and the
definition is triggered once the claim is placed for collection (A).
Q4: Which of the following is the most accurate description of a "compliance manager" under NRS 649?
A. A consultant hired on a contract basis to conduct an annual audit of the agency's trust account.
B. The senior collection agent with the highest monthly recovery totals.
C. Any employee who has worked for the agency for at least five consecutive years.
D. A natural person designated by a collection agency to be responsible for the agency's compliance
with the laws and regulations governing the agency. [CORRECT]
Correct Answer: D
Rationale: NRS 649.0185 defines a compliance manager as a natural person designated by the agency as responsible
for ensuring compliance with Chapter 649 and its implementing regulations. Length of service (D), recovery totals (C),
and outside consulting (B) do not confer compliance-manager status.
Q5: A Nevada agency wants its Las Vegas collectors to work from a satellite office in St. George, Utah,
while still being supervised from the Reno headquarters. Under NRS/NAC 649, this satellite office is
properly characterized as:
A. A foreign trust account, requiring separate FDIC registration.
B. An exempt location, because Utah is a sister state and not a foreign country.
C. A remote location, which must meet the security, supervision, training, and recordkeeping
conditions in NAC 649. [CORRECT]
D. A temporary office, exempt from Chapter 649 because it operates fewer than 90 days per year.
Correct Answer: C
Rationale: NAC 649.150 et seq. defines a remote location as any place where collection activity occurs that is not the
licensed main office. Remote locations may operate only within the United States and must meet training, agreement,
security, and documentation requirements. There is no 90-day exemption (D) and sister-state operations are still
regulated (C).
Q6: A Henderson law firm representing a creditor client sends a collection letter on the firm's letterhead
and pursues litigation to recover a $9,800 commercial debt. Under NRS 649.027, the firm is:
A. Required to obtain a collection agency license before sending the letter.
B. Exempt from licensing as a collection agency because the activity is undertaken in the course of
practicing law. [CORRECT]
C. Required to register only if it collects more than $25,000 in a calendar year.
D. Required to designate a compliance manager before filing suit.
Correct Answer: B
NRS Chapter 649 | NAC Chapter 649 | FDCPA 15 U.S.C. §1692 Page 2
