UCSD MGT 18 UPDATED ACTUAL EXAM
QUESTIONS AND CORRECT ANSWERS
●● According to the Carmill model of team development, what is the
heart of the destructive cycle?
Answer: Individual/private objectives
●● What do Cordona and Miller say is the moment of truth for team
development?
Answer: Storming
●● According to Coach K, how do you find leadership in unexpected
places?
Answer: Look for the most credible players.
●● Why do Cordona and Miller think the storming stage is so necessary
for team development?
Answer: The storming stage encompasses both communication and
decision making, which begins the process for results.
●● Carmill model of the storming phase:
, Answer: Finding truth in constructive and deconstructive business
models; the heard of the deconstructive cycle is when people put their
own goals and motives ahead of the team
●● Carmill's moment of truth for team leaders:
Answer: Watch for coalitions forming, keep order, control the emotional
aspects, stay focused on the issues not the personalities or the subgroups
●● Carmill's strategies to avoid failure:
Answer: Going back to the storming stage when/if the deconstructive
phase appears (this shows that the storming stage wasn't done well) or
moving forward with a new task (can act like a reset button for teams).
Sometimes you must hit total failure to be able to move forward.
●● What is instrumental cohesion?
Answer: The most fragile form of cohesion based on the desire to
achieve expected extrinsic rewards like a bonus or a trophy.
●● What is transactional leadership?
Answer: When people unite purely for extrinsic objectives, leading to
instrumental cohesion
●● What is emotional cohesion?
QUESTIONS AND CORRECT ANSWERS
●● According to the Carmill model of team development, what is the
heart of the destructive cycle?
Answer: Individual/private objectives
●● What do Cordona and Miller say is the moment of truth for team
development?
Answer: Storming
●● According to Coach K, how do you find leadership in unexpected
places?
Answer: Look for the most credible players.
●● Why do Cordona and Miller think the storming stage is so necessary
for team development?
Answer: The storming stage encompasses both communication and
decision making, which begins the process for results.
●● Carmill model of the storming phase:
, Answer: Finding truth in constructive and deconstructive business
models; the heard of the deconstructive cycle is when people put their
own goals and motives ahead of the team
●● Carmill's moment of truth for team leaders:
Answer: Watch for coalitions forming, keep order, control the emotional
aspects, stay focused on the issues not the personalities or the subgroups
●● Carmill's strategies to avoid failure:
Answer: Going back to the storming stage when/if the deconstructive
phase appears (this shows that the storming stage wasn't done well) or
moving forward with a new task (can act like a reset button for teams).
Sometimes you must hit total failure to be able to move forward.
●● What is instrumental cohesion?
Answer: The most fragile form of cohesion based on the desire to
achieve expected extrinsic rewards like a bonus or a trophy.
●● What is transactional leadership?
Answer: When people unite purely for extrinsic objectives, leading to
instrumental cohesion
●● What is emotional cohesion?
