CTC301 Conflict Communication
The following presentation breaks down Conflict Communication. The presentation goes over assertive communication styles, action style, process style, people style, 5 conflict response styles, suppression, avoidance, resolution, transformation, transcendence, contentious tactics, cognitive bias, the six principles of influence, six steps to resolution roadmap, identifying issues, building trust, asking diagnostic questions, reframing strategies, brainstorming, and getting to an agreement. The final slide discusses my advice along with a brief summary of conflict.
Escuela, estudio y materia
Información del documento
- Subido en
- 15 de julio de 2021
- Número de páginas
- 23
- Escrito en
- 2016/2017
- Tipo
- Presentación
- Personaje
- Desconocido
Temas
- communication
- conflict
- professional seminar
- tips
- action
- people
- suppression
-
resolution
-
trust building
-
strategies
-
reframing questions
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