FIELD TECH 2 SCTE COMPREHENSIVE TEST
PAPER QUESTIONS AND SOLUTIONS
◉ (480 × 10^-5) divided by (60 x 10^-3) = ?
Answer: 8 × 10^-2
◉ (250 x 10^-6) - (7 x 10^-5) = ?
Answer: 180 x 10^-6
◉ (75 × 10^3) + (25 x 10^4) =?
Answer: 32.5 x 10^4
◉ (10 x 103) + (26 x 104) = ?
Answer: 270 x 10^3
◉ Why should you take the time to take notes
and accurately record data at each job
location?
Answer: Notes and recorded data are tools that can help you
accurately remember events at a site that can help you determine a
plan of action or evaluate the decisions you made.
,◉ You are at a customer's home, and you are
asking the customer whether the problem is
intermittent or constant. Which steps are
you using from the six-step troubleshooting
process?
Answer: Identify the problem
◉ Which technique can be useful in helping others understand
your emotional state and in providing them with direction
around how to help you restore balance?
Answer: Feel, Felt, Found technique.
◉ Which of the following best describes stereotyped thinking?
Answer: Presuming that all members of a group have certain
characteristics.
◉ The attribute of being "active" as a critical thinker means
Answer: You observe and take notes relevant to the issue.
◉ It is essential to pay attention to warning signs of stress
overload. Poor attitude is one of the behaviors that may
,indicate that you are overstressed. What are the symptoms of
poor attitude behavior?
Answer: A significant change in attitude with a noticeable movement
toward negative, hostile, cynical, or paranoid thoughts
◉ You are at a customer's home, and you believe you have
solved the problem. When you check to ensure the resolution
did not introduce any new problems, which step are you using
from the six-step troubleshooting process?
Answer: Verify the solution
◉ To break the habit of a negative self-talk cycle
Answer: Tell yourself "not now" and move onto a positive thought
whenever negative thoughts occur.
◉ By taking control of the expectations you have, you are
Answer: More likely to improve your motivation and be a better
problem solver.
◉ Which of the following statements describes creative
problem-solving?
Answer: Thinking outside of the box and looking at problems from a
fresh perspective.
, ◉ What is done to ensure equal power in all
channels in a network with analog and digital
modulation channels?
Answer: Operate the analog TV channels at higher amplitude level
than the QAM channels
◉ What does a set-top box (STB) diagnostic page of a quadrature
amplitude modulation (QAM) channel showing signal-to-noise ratio
(SNR) near or below 30 dB indicate?
Answer: The QAM channel quality is on the edge for reliable
reception, and the source of the problem is likely in the distribution
network or customer premises.
◉ Which of the following characterizes the successful
troubleshooter?
Answer: Someone with an inquisitive and relentless desire to solve
and fix problems.
◉ What must a technician be aware of when analyzing a digital TV
(DTV) problem?
Answer: There is frequently more than one contributor to a specific
DTV service problem.
PAPER QUESTIONS AND SOLUTIONS
◉ (480 × 10^-5) divided by (60 x 10^-3) = ?
Answer: 8 × 10^-2
◉ (250 x 10^-6) - (7 x 10^-5) = ?
Answer: 180 x 10^-6
◉ (75 × 10^3) + (25 x 10^4) =?
Answer: 32.5 x 10^4
◉ (10 x 103) + (26 x 104) = ?
Answer: 270 x 10^3
◉ Why should you take the time to take notes
and accurately record data at each job
location?
Answer: Notes and recorded data are tools that can help you
accurately remember events at a site that can help you determine a
plan of action or evaluate the decisions you made.
,◉ You are at a customer's home, and you are
asking the customer whether the problem is
intermittent or constant. Which steps are
you using from the six-step troubleshooting
process?
Answer: Identify the problem
◉ Which technique can be useful in helping others understand
your emotional state and in providing them with direction
around how to help you restore balance?
Answer: Feel, Felt, Found technique.
◉ Which of the following best describes stereotyped thinking?
Answer: Presuming that all members of a group have certain
characteristics.
◉ The attribute of being "active" as a critical thinker means
Answer: You observe and take notes relevant to the issue.
◉ It is essential to pay attention to warning signs of stress
overload. Poor attitude is one of the behaviors that may
,indicate that you are overstressed. What are the symptoms of
poor attitude behavior?
Answer: A significant change in attitude with a noticeable movement
toward negative, hostile, cynical, or paranoid thoughts
◉ You are at a customer's home, and you believe you have
solved the problem. When you check to ensure the resolution
did not introduce any new problems, which step are you using
from the six-step troubleshooting process?
Answer: Verify the solution
◉ To break the habit of a negative self-talk cycle
Answer: Tell yourself "not now" and move onto a positive thought
whenever negative thoughts occur.
◉ By taking control of the expectations you have, you are
Answer: More likely to improve your motivation and be a better
problem solver.
◉ Which of the following statements describes creative
problem-solving?
Answer: Thinking outside of the box and looking at problems from a
fresh perspective.
, ◉ What is done to ensure equal power in all
channels in a network with analog and digital
modulation channels?
Answer: Operate the analog TV channels at higher amplitude level
than the QAM channels
◉ What does a set-top box (STB) diagnostic page of a quadrature
amplitude modulation (QAM) channel showing signal-to-noise ratio
(SNR) near or below 30 dB indicate?
Answer: The QAM channel quality is on the edge for reliable
reception, and the source of the problem is likely in the distribution
network or customer premises.
◉ Which of the following characterizes the successful
troubleshooter?
Answer: Someone with an inquisitive and relentless desire to solve
and fix problems.
◉ What must a technician be aware of when analyzing a digital TV
(DTV) problem?
Answer: There is frequently more than one contributor to a specific
DTV service problem.
