D072 - UNIT 5 - EMOTIONAL INTELLIGENCE EXAM QUESTIONS WITH
VERIFIED ANSWERS LATEST UPDATE 2026
Emotional Intelligence (EI) - Answers Capacity to be aware of, control, and express
one's emotions and handle interpersonal relationships judiciously and empathetically.
Greater well-being and more balanced life.
Intelligence Quotient (IQ) - Answers a number representing a person's reasoning
ability (measured using problem-solving tests) as compared to the statistical norm or
average for their age, taken as 100.
Intelligence - Answers Ability to acquire and apply knowledge and skills.
EI enables people to: - Answers 1) Build relationships
2) Relate to others in social situations
3) Lead
4) Negotiate conflict
5) Work as part of a team
4 Elements of EI (building blocks) - Answers 1) Self-awareness - accurately
perceive, assess, exhibit appropriate emotions.
2) Self-management - channel emotions positive way.
3) Social awareness - empathize and understand other's feelings.
4) Relationship management - assist others to manage their emotions; supportive.
Weschler Adult Intelligence Scale (WAIS) - Answers IQ test for adults, designed to
measure intelligence and cognitive ability in adults and older adolescents.
Emotional Quotient (EQ) - Answers The level of a person's emotional intelligence,
often as represented by a score in a standardized test
Difference between IQ and EQ - Answers EQ - ability to recognize, understand and
manage our own emotions. Recognize, understand and influence emotions of others.
IQ - number indicating a person's intelligence adjust by mental age.
High EQ better indicator for personal and work success than high IQ.
Top performers have high EQ. Salary and EI are linked.
6 Characteristics of High EI - Answers 1) Observe boundaries
2) Keep promises
3) Having respect
4) Show curiosity
5) Listening
6) Check emotions
High EI likely to be successful in areas of: - Answers 1) Diversity and inclusion
2) Employee engagement
3) Emerging technology
High EI - Aspects of ETHICAL leaders - Answers 1) Moral identity - see themselves
as ethical, caring people; considerate
2) Courage - take risks and do right thing even when afraid and regardless of
consequences
3) Grit - perseverance and passion
Importance of EI in job positions - Answers Important - salespeople, real-estate
agents, call center reps, counselors. Need to regulate emotions to deal with stressful
situations effectively.
VERIFIED ANSWERS LATEST UPDATE 2026
Emotional Intelligence (EI) - Answers Capacity to be aware of, control, and express
one's emotions and handle interpersonal relationships judiciously and empathetically.
Greater well-being and more balanced life.
Intelligence Quotient (IQ) - Answers a number representing a person's reasoning
ability (measured using problem-solving tests) as compared to the statistical norm or
average for their age, taken as 100.
Intelligence - Answers Ability to acquire and apply knowledge and skills.
EI enables people to: - Answers 1) Build relationships
2) Relate to others in social situations
3) Lead
4) Negotiate conflict
5) Work as part of a team
4 Elements of EI (building blocks) - Answers 1) Self-awareness - accurately
perceive, assess, exhibit appropriate emotions.
2) Self-management - channel emotions positive way.
3) Social awareness - empathize and understand other's feelings.
4) Relationship management - assist others to manage their emotions; supportive.
Weschler Adult Intelligence Scale (WAIS) - Answers IQ test for adults, designed to
measure intelligence and cognitive ability in adults and older adolescents.
Emotional Quotient (EQ) - Answers The level of a person's emotional intelligence,
often as represented by a score in a standardized test
Difference between IQ and EQ - Answers EQ - ability to recognize, understand and
manage our own emotions. Recognize, understand and influence emotions of others.
IQ - number indicating a person's intelligence adjust by mental age.
High EQ better indicator for personal and work success than high IQ.
Top performers have high EQ. Salary and EI are linked.
6 Characteristics of High EI - Answers 1) Observe boundaries
2) Keep promises
3) Having respect
4) Show curiosity
5) Listening
6) Check emotions
High EI likely to be successful in areas of: - Answers 1) Diversity and inclusion
2) Employee engagement
3) Emerging technology
High EI - Aspects of ETHICAL leaders - Answers 1) Moral identity - see themselves
as ethical, caring people; considerate
2) Courage - take risks and do right thing even when afraid and regardless of
consequences
3) Grit - perseverance and passion
Importance of EI in job positions - Answers Important - salespeople, real-estate
agents, call center reps, counselors. Need to regulate emotions to deal with stressful
situations effectively.
