Indiana Navigator Certification Exam
Studyguide 2026-2027 Questions and
Answer Key
Introduction
This worksheet contains 51 multiple-choice questions covering
Special Enrollment Periods, Marketplace financial assistance,
Medicaid, Medicare, CHIP, premiums, deductibles, coinsurance,
copayments, provider networks, eligibility determinations, privacy,
nondiscrimination, cultural and linguistic assistance, phishing,
conflicts of interest, and Navigator responsibilities. It also includes
a complete answer key for all 51 questions.
The material emphasizes impartial consumer assistance, accurate
applications, protection of personally identifiable information,
informed consumer choice, and referring consumers to appropriate
official resources when issues fall outside a Navigator's role.
Exam Questions and Answers
, Indiana Navigator Certification Exam
51 questions
Name: Date: Score:
1. What is a Special Enrollment Period generally intended to address?
A Changes in prescription prices
B Certain qualifying life events that allow a person to enroll outside the regular enrollment period
C Annual tax filing only
D Routine doctor appointments
2. Which factor can be relevant when determining eligibility for Marketplace financial assistance?
A Vehicle color
B Favorite doctor
C Preferred pharmacy brand
D Household income
3. How should a Navigator handle a language-access need?
A Tell the consumer to bring a family member regardless of preference
B Refuse service
C Use appropriate language assistance resources and communicate in a way the consumer can
understand
D Skip important information
4. What are cost-sharing reductions designed to help eligible consumers reduce?
A Provider licensing fees
B Certain out-of-pocket costs for covered services
C Household rent
D Federal income tax rates
Studyguide 2026-2027 Questions and
Answer Key
Introduction
This worksheet contains 51 multiple-choice questions covering
Special Enrollment Periods, Marketplace financial assistance,
Medicaid, Medicare, CHIP, premiums, deductibles, coinsurance,
copayments, provider networks, eligibility determinations, privacy,
nondiscrimination, cultural and linguistic assistance, phishing,
conflicts of interest, and Navigator responsibilities. It also includes
a complete answer key for all 51 questions.
The material emphasizes impartial consumer assistance, accurate
applications, protection of personally identifiable information,
informed consumer choice, and referring consumers to appropriate
official resources when issues fall outside a Navigator's role.
Exam Questions and Answers
, Indiana Navigator Certification Exam
51 questions
Name: Date: Score:
1. What is a Special Enrollment Period generally intended to address?
A Changes in prescription prices
B Certain qualifying life events that allow a person to enroll outside the regular enrollment period
C Annual tax filing only
D Routine doctor appointments
2. Which factor can be relevant when determining eligibility for Marketplace financial assistance?
A Vehicle color
B Favorite doctor
C Preferred pharmacy brand
D Household income
3. How should a Navigator handle a language-access need?
A Tell the consumer to bring a family member regardless of preference
B Refuse service
C Use appropriate language assistance resources and communicate in a way the consumer can
understand
D Skip important information
4. What are cost-sharing reductions designed to help eligible consumers reduce?
A Provider licensing fees
B Certain out-of-pocket costs for covered services
C Household rent
D Federal income tax rates
