CPI TEST PAPER QUESTIONS AND
SOLUTIONS COMPLETE REVIEW MATERIAL
●● Core value of CPI- CARE
Answer: demonstrate respect, maintain dignity, and being
nonjudgmental and empathetic.
●● Core value of CPI- WELFARE
Answer: provide emotional and physical support and always consider
the client's best interest.
●● Core value of CPI- SAFETY
Answer: protect human rights and reduce and manage risks.
●● Core value of CPI- SECURITY
Answer: maintain a safe, effective, and therapeutic relationship that
relies on collaboration.
●● Aggression
Answer: the outward expression of anger. Yelling, grunting,
verbalizing....
●● Violence
,Answer: the physical expression of anger. throwing desks at people.
Punching....
●● Key Learning Objective of CPI
Answer: Identify behaviors that indicate an escalation toward aggression
and violent behaviors. Take measures to AVOID escalation and to
decelerate the crisis situation.
●● Crisis Development Model
Answer: Behavior levels and the staff attitudes/approaches in response.
●● The ANXIETY behavior level
Answer: individual demonstrates changes in behavior. wringing hands,
sweating, rocking, talking rapidly.
●● The DEFENSIVE behavior level
Answer: individual is starting to lose rationality. Responses are
disproportionate. sewaring, posturing, throwing items off table.
●● The RISK behavior level
Answer: individual is demonstrating behaviors that put himself or others
at risk. May become physically violent or throw things at others.
●● The TENSION REDUCTION behavior level
, Answer: individual demonstrates a decrease in emotional and physical
energy. Increase in RATIONALITY. RELAXED
●● Staff Attitude/Approach to ANXIETY
Answer: Supportive
●● Supportive approach in response to an individual's anxiety
Answer: Offer support, empathy, and tools you may know that will help
them to become calm. Ask and listen to what the person has to say.
●● Staff Attitude/Approach to Defensive Behaviors
Answer: Directive
●● Directive approach in response to an individual's defensive behaviors
Answer: DECELERATE an escalating Behavior. Offer choices. set
limits, give opportunities, remain calm. Use visuals, reduce
conversation, and utilize first/then strategies. MANAGE the
environment to REDUCE risk.
●● Staff Attitude/Approach to Risk Behaviors
Answer: Physical Intervention
●● The PHYSICAL INTERVENTION approach to risk behaviors
SOLUTIONS COMPLETE REVIEW MATERIAL
●● Core value of CPI- CARE
Answer: demonstrate respect, maintain dignity, and being
nonjudgmental and empathetic.
●● Core value of CPI- WELFARE
Answer: provide emotional and physical support and always consider
the client's best interest.
●● Core value of CPI- SAFETY
Answer: protect human rights and reduce and manage risks.
●● Core value of CPI- SECURITY
Answer: maintain a safe, effective, and therapeutic relationship that
relies on collaboration.
●● Aggression
Answer: the outward expression of anger. Yelling, grunting,
verbalizing....
●● Violence
,Answer: the physical expression of anger. throwing desks at people.
Punching....
●● Key Learning Objective of CPI
Answer: Identify behaviors that indicate an escalation toward aggression
and violent behaviors. Take measures to AVOID escalation and to
decelerate the crisis situation.
●● Crisis Development Model
Answer: Behavior levels and the staff attitudes/approaches in response.
●● The ANXIETY behavior level
Answer: individual demonstrates changes in behavior. wringing hands,
sweating, rocking, talking rapidly.
●● The DEFENSIVE behavior level
Answer: individual is starting to lose rationality. Responses are
disproportionate. sewaring, posturing, throwing items off table.
●● The RISK behavior level
Answer: individual is demonstrating behaviors that put himself or others
at risk. May become physically violent or throw things at others.
●● The TENSION REDUCTION behavior level
, Answer: individual demonstrates a decrease in emotional and physical
energy. Increase in RATIONALITY. RELAXED
●● Staff Attitude/Approach to ANXIETY
Answer: Supportive
●● Supportive approach in response to an individual's anxiety
Answer: Offer support, empathy, and tools you may know that will help
them to become calm. Ask and listen to what the person has to say.
●● Staff Attitude/Approach to Defensive Behaviors
Answer: Directive
●● Directive approach in response to an individual's defensive behaviors
Answer: DECELERATE an escalating Behavior. Offer choices. set
limits, give opportunities, remain calm. Use visuals, reduce
conversation, and utilize first/then strategies. MANAGE the
environment to REDUCE risk.
●● Staff Attitude/Approach to Risk Behaviors
Answer: Physical Intervention
●● The PHYSICAL INTERVENTION approach to risk behaviors
