NE-BC CERTIFICATION EXAMS WITH
CORRECT SOLUTIONS 2026/2027
/UPDATED EXAMS
1. 3 Leadership factors that influence outcomes - ANSWER-The manager-
follower relationship, task structure, position power
2. Accountable Care Organization (ACO) - ANSWER-An organization of
healthcare providers accountable for the quality, cost, and overall care
of Medicare beneficiaries who are assigned and enrolled in the
traditional fee-for-service program
3. Ad Hoc Committees - ANSWER-Temporary committees formed to carry
out a specific project
4. ADA - ANSWER-Americans with Disabilities Act; three requirements,
must have one - physical or mental impairment, record of such
impairment, or regarded as having an impairment
5. ADA Act - ANSWER-Prevents discrimination against qualified individuals
with disabilities and requires reasonable accommodations
6. Assets - ANSWER-Resources such as cash, equipment or reputation
7. Authority - ANSWER-Power to delegate
8. Autocratic Leader - ANSWER-Influences behavior through external
control; authority, punishment, power
,9. Autocratic Leader - ANSWER-Use coercion, authority, punishment and
power to control subordinates (external control)
10. Balance Sheet - ANSWER-Summary report of financial position of
the company
11. Behavioral Theory - ANSWER-Leaders actions and behaviors
make them who they are (autocratic, democratic, permissive/laissez
fiare, beureaucratic)
12. Bureaucratic Leader - ANSWER-Relies on policies or rules to
influence subordinates; motivation is external
13. Bureaucratic Leaders - ANSWER-Rely on organizational policies
and rules to influence behavior of subordinates (belief that inspiration
to change is internal)
14. Capital Management - ANSWER-Capital is durable and is intended
to generate cash from it's use (often equipment) ex: MRI, CT scanner
15. Capitation - ANSWER-A per-member, per-month rate paid to the
provider whether the client uses services or not
16. Capitation - ANSWER-Lump sum per patient for specific care (ex
CHF treatment = lump sum)
17. Carl Rodger's Three Qualities of an Effective Leader - ANSWER-
Congruence (being genuine), unconditional positive regard, empathy
builds trust
, 18. Centralized organization - ANSWER-Traditional hierarchy, chain of
command, top-down decision making
19. Chain of Command - ANSWER-Each unit within an organization is
connected to another, reporting relationships are constrained, with
each subsequent layer reporting administratively to the one
immediately above it
20. Chain of Command - ANSWER-Lines of authority and
responsibility
21. Chaos Theory - ANSWER-Recurring cyclic pattern of disruption,
innovation and stabilization within a company
22. Characteristics of Just Culture - ANSWER-Transparency,
Accountability, Shared Values, Discovery
23. Charismatic Leaders - ANSWER-Influential, engage others,
inspirational, emotionally able to connect, use influence or connection
to advance ideas
24. Charismatic Leaders - ANSWER-leaders who are enthusiastic,
committed, and self-confident; who tend to talk about the importance
of group goals at a broad level; and who make personal sacrifices for
the group
25. Civil Rights Act 1972 - ANSWER-Prohibits discrimination
26. Civil Rights Act of 1964 - ANSWER-outlawed discrimination based
on race, color, religion, sex, or national origin
CORRECT SOLUTIONS 2026/2027
/UPDATED EXAMS
1. 3 Leadership factors that influence outcomes - ANSWER-The manager-
follower relationship, task structure, position power
2. Accountable Care Organization (ACO) - ANSWER-An organization of
healthcare providers accountable for the quality, cost, and overall care
of Medicare beneficiaries who are assigned and enrolled in the
traditional fee-for-service program
3. Ad Hoc Committees - ANSWER-Temporary committees formed to carry
out a specific project
4. ADA - ANSWER-Americans with Disabilities Act; three requirements,
must have one - physical or mental impairment, record of such
impairment, or regarded as having an impairment
5. ADA Act - ANSWER-Prevents discrimination against qualified individuals
with disabilities and requires reasonable accommodations
6. Assets - ANSWER-Resources such as cash, equipment or reputation
7. Authority - ANSWER-Power to delegate
8. Autocratic Leader - ANSWER-Influences behavior through external
control; authority, punishment, power
,9. Autocratic Leader - ANSWER-Use coercion, authority, punishment and
power to control subordinates (external control)
10. Balance Sheet - ANSWER-Summary report of financial position of
the company
11. Behavioral Theory - ANSWER-Leaders actions and behaviors
make them who they are (autocratic, democratic, permissive/laissez
fiare, beureaucratic)
12. Bureaucratic Leader - ANSWER-Relies on policies or rules to
influence subordinates; motivation is external
13. Bureaucratic Leaders - ANSWER-Rely on organizational policies
and rules to influence behavior of subordinates (belief that inspiration
to change is internal)
14. Capital Management - ANSWER-Capital is durable and is intended
to generate cash from it's use (often equipment) ex: MRI, CT scanner
15. Capitation - ANSWER-A per-member, per-month rate paid to the
provider whether the client uses services or not
16. Capitation - ANSWER-Lump sum per patient for specific care (ex
CHF treatment = lump sum)
17. Carl Rodger's Three Qualities of an Effective Leader - ANSWER-
Congruence (being genuine), unconditional positive regard, empathy
builds trust
, 18. Centralized organization - ANSWER-Traditional hierarchy, chain of
command, top-down decision making
19. Chain of Command - ANSWER-Each unit within an organization is
connected to another, reporting relationships are constrained, with
each subsequent layer reporting administratively to the one
immediately above it
20. Chain of Command - ANSWER-Lines of authority and
responsibility
21. Chaos Theory - ANSWER-Recurring cyclic pattern of disruption,
innovation and stabilization within a company
22. Characteristics of Just Culture - ANSWER-Transparency,
Accountability, Shared Values, Discovery
23. Charismatic Leaders - ANSWER-Influential, engage others,
inspirational, emotionally able to connect, use influence or connection
to advance ideas
24. Charismatic Leaders - ANSWER-leaders who are enthusiastic,
committed, and self-confident; who tend to talk about the importance
of group goals at a broad level; and who make personal sacrifices for
the group
25. Civil Rights Act 1972 - ANSWER-Prohibits discrimination
26. Civil Rights Act of 1964 - ANSWER-outlawed discrimination based
on race, color, religion, sex, or national origin