MEDICAL OFFICE EXAM 2 ACTUAL SCRIPT
2026 COMPLETE QUESTIONS AND ANSWERS
GRADED A+
◉ Which of the following is key to patient compliance when
providing patient education?
1) Information
2) Motivation
3) criticism
4) nonchalance.
Answer: Information
◉ The medical assistant must learn to relate to which of the
following people?
a) patient
b) provider
c) coworkers
d) a and b only
e) all of the above.
Answer:
,◉ All of the following are necessary for an enjoyable work
atmosphere except:
a) cooperation
b) respect
c) liking your coworkers
d) honesty.
Answer:
◉ All of the following are qualities of an efficient medical assistant
except
a) Verssality
b) beauty
c) initiative
d) self-starting.
Answer:
◉ Which of the following could be part of a staff meeting?
a) In-service program
b) policy changes
c) None of the above
d) Both a & b.
Answer:
,◉ Which of the following can be used as a means of intra-office
communication?
a) bulletin board
b) email
c) intra-office memo
d) All of the above.
Answer:
◉ active listening.
Answer: participation in conversation with another by paraphrasing
words and phrases or giving approving or disapproving nods
◉ articulate.
Answer: to join together, as in a joint
◉ communication.
Answer: the act of communicating information given; a means of
giving information
◉ compensation.
Answer: anything given as an equivalent or to make amends; pay
, ◉ conceptualize.
Answer: to form a concept, thought, notion or understanding
◉ contradict.
Answer: to deny; to assert to the contrary of
◉ convey.
Answer: impart, as an idea; transfer
◉ denial.
Answer: a refusal to believe or accept; disowning
◉ displacement.
Answer: the transfer of emotions about one person or situation to
another person or situation
◉ distort.
Answer: to misrepresent; to twist out of usual shape
◉ empirically.
Answer: based on observations or experiment
2026 COMPLETE QUESTIONS AND ANSWERS
GRADED A+
◉ Which of the following is key to patient compliance when
providing patient education?
1) Information
2) Motivation
3) criticism
4) nonchalance.
Answer: Information
◉ The medical assistant must learn to relate to which of the
following people?
a) patient
b) provider
c) coworkers
d) a and b only
e) all of the above.
Answer:
,◉ All of the following are necessary for an enjoyable work
atmosphere except:
a) cooperation
b) respect
c) liking your coworkers
d) honesty.
Answer:
◉ All of the following are qualities of an efficient medical assistant
except
a) Verssality
b) beauty
c) initiative
d) self-starting.
Answer:
◉ Which of the following could be part of a staff meeting?
a) In-service program
b) policy changes
c) None of the above
d) Both a & b.
Answer:
,◉ Which of the following can be used as a means of intra-office
communication?
a) bulletin board
b) email
c) intra-office memo
d) All of the above.
Answer:
◉ active listening.
Answer: participation in conversation with another by paraphrasing
words and phrases or giving approving or disapproving nods
◉ articulate.
Answer: to join together, as in a joint
◉ communication.
Answer: the act of communicating information given; a means of
giving information
◉ compensation.
Answer: anything given as an equivalent or to make amends; pay
, ◉ conceptualize.
Answer: to form a concept, thought, notion or understanding
◉ contradict.
Answer: to deny; to assert to the contrary of
◉ convey.
Answer: impart, as an idea; transfer
◉ denial.
Answer: a refusal to believe or accept; disowning
◉ displacement.
Answer: the transfer of emotions about one person or situation to
another person or situation
◉ distort.
Answer: to misrepresent; to twist out of usual shape
◉ empirically.
Answer: based on observations or experiment
