COMM 104 MIDTERM REVIEW
Why do we communicate? - Answers - To meet physical, relational, instrumental,
identity, and spiritual needs
Physical needs - Answers - Maintain physical and mental well-being
Relational needs - Answers - Form social and personal relationships
Instrumental needs - Answers - Accomplish personal and professional tasks
Identity needs - Answers - Decide who we are and who we want to be
Spiritual needs - Answers - Share our beliefs and values with others
What are the communication model elements? - Answers - Source
Encode
Message
Channel
Decode
Receiver
Feedback
Noise (physical, psychological, physiological)
Source - Answers - Originator of a thought or idea
Encode - Answers - Put an idea into language or gesture
Channel - Answers - Pathway through which messages are conveyed
Noise - Answers - Anything that interferes with encoding or decoding of a message
Decode - Answers - To interpret or give meaning to a message
Receiver - Answers - Party who interprets a message
Feedback - Answers - Verbal and nonverbal responses to a message
Message - Answers - Verbal and nonverbal elements of communication to which people
give meaning
Characteristics of communication - Answers - Relies on multiple channels
Passes through perceptual filters
People give communication its meaning
, Has literal meaning and relational implications
Intentional & unintentional
Governed by rules (implicit & explicit)
Content dimension - Answers - Literal information that is communicated by a message
Relational dimension - Answers - Signals about the relationship in which a message is
being communicated
Characteristics of interpersonal communication - Answers - Between two people
Within a relationship
Evolves within relations
Negotiates and defines relationships
Why does interpersonal communication matter? - Answers - Pervasive
Can improve our relationships
Can improve our health
Interpersonal perception - Answers - The process of making meaning of the people in
our environment and our relationships with them
What are the three stages of the perception process? - Answers - Selection
Organization
Interpretation
Selection - Answers - How your mind and body decides to pay attention to things
Usually because the stimulus is unusual, repeated, or intense
Organization - Answers - How we classify the stimulus
-Physical constructs
-Role constructs
-Interaction constructs
-Psychological constructs
Physical constructs - Answers - Height, color, location
Role constructs - Answers - Uniforms, student, parent
Interaction constructs - Answers - Introvert, extrovert
Psychological constructs - Answers - Thoughts/feelings; think of how they're feeling
Interpretation - Answers - What meaning we assign to the stimulus
-Experience with the other person
-Knowledge of him/her
-Closeness of relationship
Why do we communicate? - Answers - To meet physical, relational, instrumental,
identity, and spiritual needs
Physical needs - Answers - Maintain physical and mental well-being
Relational needs - Answers - Form social and personal relationships
Instrumental needs - Answers - Accomplish personal and professional tasks
Identity needs - Answers - Decide who we are and who we want to be
Spiritual needs - Answers - Share our beliefs and values with others
What are the communication model elements? - Answers - Source
Encode
Message
Channel
Decode
Receiver
Feedback
Noise (physical, psychological, physiological)
Source - Answers - Originator of a thought or idea
Encode - Answers - Put an idea into language or gesture
Channel - Answers - Pathway through which messages are conveyed
Noise - Answers - Anything that interferes with encoding or decoding of a message
Decode - Answers - To interpret or give meaning to a message
Receiver - Answers - Party who interprets a message
Feedback - Answers - Verbal and nonverbal responses to a message
Message - Answers - Verbal and nonverbal elements of communication to which people
give meaning
Characteristics of communication - Answers - Relies on multiple channels
Passes through perceptual filters
People give communication its meaning
, Has literal meaning and relational implications
Intentional & unintentional
Governed by rules (implicit & explicit)
Content dimension - Answers - Literal information that is communicated by a message
Relational dimension - Answers - Signals about the relationship in which a message is
being communicated
Characteristics of interpersonal communication - Answers - Between two people
Within a relationship
Evolves within relations
Negotiates and defines relationships
Why does interpersonal communication matter? - Answers - Pervasive
Can improve our relationships
Can improve our health
Interpersonal perception - Answers - The process of making meaning of the people in
our environment and our relationships with them
What are the three stages of the perception process? - Answers - Selection
Organization
Interpretation
Selection - Answers - How your mind and body decides to pay attention to things
Usually because the stimulus is unusual, repeated, or intense
Organization - Answers - How we classify the stimulus
-Physical constructs
-Role constructs
-Interaction constructs
-Psychological constructs
Physical constructs - Answers - Height, color, location
Role constructs - Answers - Uniforms, student, parent
Interaction constructs - Answers - Introvert, extrovert
Psychological constructs - Answers - Thoughts/feelings; think of how they're feeling
Interpretation - Answers - What meaning we assign to the stimulus
-Experience with the other person
-Knowledge of him/her
-Closeness of relationship
