BUS201 EXAM 1 QUESTIONS WITH ACCURATE ANSWERS
___ is the process of working with people and resources to accomplish
organizational goals. correct answer Management
____ developed during the 1930s and aimed at understanding how psychological
and social processes interact with the work situation to influence performance
correct answer Human relations
_______ level of managers are typically concerned with the interaction between
the organization and its external environment. correct answer . Top-Level
_______________ involves analyzing a situation, determining goals to be
pursued, and deciding upon the actions that will be taken to achieve these goals.
correct answer Planning
_______________, an organizational behaviorist, recommended greater
autonomy and better jobs for workers. correct answer . Chris Argyris
4. Determine whether the medical center should diversify into more advanced
(and substantially more costly) technologies.
Decision 4 is an example of which type of decision? correct answer
nonprogrammed
A condition that occurs when a decision-making group loses sight of its original
goal and a new, possibly less important, goal emerges is: correct answer goal
displacement.
, A key concept of the human relations approach is _________________ correct
answer Productivity and employee behavior are influenced by the informal work
group
A pattern of actions and use of resources which is developed with the intention to
achieve the goals of an organization is referred to a correct answer a strategy.
A plan which focuses on ongoing activities and may become a more permanent
policy or rule is called: correct answer standing plan
A process in which group members generate as many ideas about a problem as
they can; and criticism is withheld until all ideas have been proposed is correct
answer brainstorming
A set of skills or expertise that company utilizes better than the competition is
referred to as correct answer core competencies.
A strategy used to add new businesses that produce related products or are
involved in related markets and activities is called: correct answer concentric
diversification
Advantages in using a group for decision making include correct answer a higher
level of understanding the decision
All of the following are contingencies to be addressed in the Contingency
Perspective EXCEPT: correct answer the strengths and weaknesses present in the
external environment
___ is the process of working with people and resources to accomplish
organizational goals. correct answer Management
____ developed during the 1930s and aimed at understanding how psychological
and social processes interact with the work situation to influence performance
correct answer Human relations
_______ level of managers are typically concerned with the interaction between
the organization and its external environment. correct answer . Top-Level
_______________ involves analyzing a situation, determining goals to be
pursued, and deciding upon the actions that will be taken to achieve these goals.
correct answer Planning
_______________, an organizational behaviorist, recommended greater
autonomy and better jobs for workers. correct answer . Chris Argyris
4. Determine whether the medical center should diversify into more advanced
(and substantially more costly) technologies.
Decision 4 is an example of which type of decision? correct answer
nonprogrammed
A condition that occurs when a decision-making group loses sight of its original
goal and a new, possibly less important, goal emerges is: correct answer goal
displacement.
, A key concept of the human relations approach is _________________ correct
answer Productivity and employee behavior are influenced by the informal work
group
A pattern of actions and use of resources which is developed with the intention to
achieve the goals of an organization is referred to a correct answer a strategy.
A plan which focuses on ongoing activities and may become a more permanent
policy or rule is called: correct answer standing plan
A process in which group members generate as many ideas about a problem as
they can; and criticism is withheld until all ideas have been proposed is correct
answer brainstorming
A set of skills or expertise that company utilizes better than the competition is
referred to as correct answer core competencies.
A strategy used to add new businesses that produce related products or are
involved in related markets and activities is called: correct answer concentric
diversification
Advantages in using a group for decision making include correct answer a higher
level of understanding the decision
All of the following are contingencies to be addressed in the Contingency
Perspective EXCEPT: correct answer the strengths and weaknesses present in the
external environment
