COMPLETE 2027 TEST BANK | 600 QUESTIONS WITH ANSWERS | ALL 12 CHAPTERS
Test Bank
Chapter 01: Foundations of Interpersonal Communication
Multiple Choice
1.1. According to a variety of sources, employers rate which of the following as the most desired
skill set forpotential employees?
a. job-specific skills
b. computer skills
c. leadership qualities
d. oral and written communication skills
Answer: d
Chapter: 01
Module: 1.1
Learning Objective: LO 1.1 Define interpersonal communication and explain the personal and
professional benefits of the study of interpersonal communication.
Topic: Interpersonal Communication
Difficulty: Moderate
Skill: Understand the Concepts
1.2. Daniel asks Maria out on a date. Maria must now decide what she will say, how she will say
it,what she won’t say, etc. Maria is being presented with
a. feedback.
b. physiological noise.
c. choice points.
d. a metamessage.
Answer: c
Chapter: 01
Module: 1.1
Learning Objective: LO 1.1 Define interpersonal communication and explain the personal and
professional benefits of the study of interpersonal communication.
Topic: Interpersonal Communication
Difficulty: Moderate
Skill: Apply What You Know
1.3. The verbal and nonverbal interaction that takes place between two (or more)interdependent
people is called
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,DeVito, The Interpersonal Communication Book 17e, Test Bank
a. interpersonal communication.
b. self-disclosure.
c. punctuation.
d. intrapersonal communication.
.Answer: a
Chapter: 01
Module: 1.1
Learning Objective: LO 1.1 Define interpersonal communication and explain the personal and
professional benefits of the study of interpersonal communication.
Topic: Interpersonal Communication
Difficulty: Easy
Skill: Remember the Facts
1.4. Interpersonal communication, by definition, involves
a. people who know each other.
b. only one person.
c. at least two people.
d. a minimum of four people.
Answer: c
Chapter: 01
Module: 1.1
Learning Objective: LO 1.1 Define interpersonal communication and explain the personal and
professional benefits of the study of interpersonal communication.
Topic: Interpersonal Communication
Difficulty: Easy
Skill: Remember the Facts
1.5. What term refers to the act of producing messages?
a. encoding
b. source
c. decoding
d. feedback
Answer: a
Chapter: 01
Module: 1.2
Learning Objective: LO 1.2 Define the essential elements of interpersonal communication
including source–receiver, messages, channels, noise, context, and effects.
Topic: Elements of Interpersonal Communication
Difficulty: Easy
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, DeVito, The Interpersonal Communication Book 17e, Test Bank
Skill: Remember the Facts
1.6. Terrell responded to an e-mail message sent to him the day before. This is an example of
what kind of communication?
a. convergent
b. synchronous
c. asynchronous
d. automatic
Answer: c
Chapter: 01
Module: 1.2
Learning Objective: LO 1.2 Define the essential elements of interpersonal communication including
source–receiver, messages, channels, noise, context, and effects.
Topic: Elements of Interpersonal Communication
Difficulty: Moderate
Skill: Apply What You Know
1.7. Metamessages are messages
a. about other messages.
b. that do not include feedback or feedforward.
c. that include psychological noise.
d. occurring only in the speaker’s head.
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, DeVito, The Interpersonal Communication Book 17e, Test Bank
Answer: a
Chapter: 01
Module: 1.2
Learning Objective: LO 1.2 Define the essential elements of interpersonal communication
including source–receiver, messages, channels, noise, context, and effects.
Topic: Elements of Interpersonal Communication
Difficulty: Easy
Skill: Remember the Facts
1.8. Which of the following signals to a speaker whether they need to adjust, modify,
strengthen, or change the content or form of a message?
a. feedforward
b. feedback
c. noise
d. code-switching
Answer: b
Chapter: 01
Module: 1.2
Learning Objective: LO 1.2 Define the essential elements of interpersonal communication
including source–receiver, messages, channels, noise, context, and effects.
Topic: Elements of Interpersonal Communication
Difficulty: Moderate
Skill: Understand the Concepts
1.9. When Ayana calls her father to tell him about the promotion she just received, the
telephone would be considered what?
a. the channel
b. feedforward
c. physical noise
d. the physical dimension
Answer: a
Chapter: 01
Module: 1.2
Learning Objective: LO 1.2 Define the essential elements of interpersonal communication
including source–receiver, messages, channels, noise, context, and effects.
Topic: Elements of Interpersonal Communication
Difficulty: Moderate
Skill: Apply What You Know
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