APCO EMD QUESTIONS AND ANSWERS SURE A+
✔✔Time/Life Critical - ✔✔Childbirth falls under which guidecard type?
✔✔True - ✔✔T/F: Anaphylactic shock is the most critical allergic reaction.
✔✔7-10% - ✔✔ASTM standards suggest what percentage of calls be reviewed by
QA/QI?
✔✔- Quality Assurance/Quality Improvement - ✔✔The continuing education program
should address topics based upon which of the following based on the text?
- Quality Assurance/Quality Improvement
- Complaints
- Field Feedback
- Citizen Suggestions
✔✔Monthly - ✔✔How often should an EMD receive continuing education?
✔✔- Police general order - ✔✔Continuing Dispatch Education should be focused on all
the following objectives EXCEPT:
- Understanding medical conditions
- Improving skills in providing pre-arrival instructions
- Police general order
- EMD guidecard familiarization
✔✔- Private Citizen - ✔✔Dispatch feedback should include all the following EXCEPT:
- EMS Field Personnel
- Law Enforcement
- Hospital Personnel
- Private Citizen
✔✔Every 2 years - ✔✔How often must an APCO EMD recertify?
, ✔✔Medical Emergencies & Terminology - ✔✔Which aspect should an emergency
medical dispatcher receive supplemental training on?
✔✔- Taking a college course on computer coding - ✔✔Which of the following is NOT a
CDE activity mentioned in the text?
- APCO Institute Courses
- Scenario Training
- Taking a college course on computer coding
- Ride Along's
✔✔- Increase call answering times - ✔✔Having a successful QA/QI program can do all
the following EXCEPT:
- Reduce risk management
- Identify poor performance/behavior
- Identify good performance/behavior
- Increase call answering times
✔✔- 24 hours over 2 years of CDE credit (12 hours annually) - ✔✔Which of the
following must be obtained in order to complete the EMD's recertification?
- 12 hours over 2 years of CDE credit (6 hours annually)
- 24 hours over 2 years of CDE credit (12 hours annually)
- 36 hours over 2 years of CDE credit (18 hours annually)
- 30 hours over 2 years of CDE credit (15 hours annually)
✔✔- Receiving a parking ticket - ✔✔Which of the following is NOT considered a
reasonable cause to suspend or revoke your EMD certificate?
- Habitual or excessive use of on-prescribed narcotics
- Conviction of driving while intoxicated or driving while impaired
- Receiving a parking ticket
- Conviction of a felony
✔✔True - ✔✔T/F: Attending a local ambulance in-service training focusing on airway
management, patient assessment, or use of equipment can be treated as continuing
education.
✔✔False - ✔✔T/F: An EMD can exceed their level of certification and assist in
performing procedures and skills if they feel comfortable doing so.
✔✔Critical Incident Stress Management - ✔✔__________ is a comprehensive,
systematic, and multi-component approach for the reduction and control of harmful
aspects of stress, following a critical incident.
✔✔Post-Traumatic Stress Disorder (PTSD) - ✔✔__________ is the term applied as the
official diagnosis when individuals experience very intense arousal subsequent to the
traumatic stressor.
✔✔Time/Life Critical - ✔✔Childbirth falls under which guidecard type?
✔✔True - ✔✔T/F: Anaphylactic shock is the most critical allergic reaction.
✔✔7-10% - ✔✔ASTM standards suggest what percentage of calls be reviewed by
QA/QI?
✔✔- Quality Assurance/Quality Improvement - ✔✔The continuing education program
should address topics based upon which of the following based on the text?
- Quality Assurance/Quality Improvement
- Complaints
- Field Feedback
- Citizen Suggestions
✔✔Monthly - ✔✔How often should an EMD receive continuing education?
✔✔- Police general order - ✔✔Continuing Dispatch Education should be focused on all
the following objectives EXCEPT:
- Understanding medical conditions
- Improving skills in providing pre-arrival instructions
- Police general order
- EMD guidecard familiarization
✔✔- Private Citizen - ✔✔Dispatch feedback should include all the following EXCEPT:
- EMS Field Personnel
- Law Enforcement
- Hospital Personnel
- Private Citizen
✔✔Every 2 years - ✔✔How often must an APCO EMD recertify?
, ✔✔Medical Emergencies & Terminology - ✔✔Which aspect should an emergency
medical dispatcher receive supplemental training on?
✔✔- Taking a college course on computer coding - ✔✔Which of the following is NOT a
CDE activity mentioned in the text?
- APCO Institute Courses
- Scenario Training
- Taking a college course on computer coding
- Ride Along's
✔✔- Increase call answering times - ✔✔Having a successful QA/QI program can do all
the following EXCEPT:
- Reduce risk management
- Identify poor performance/behavior
- Identify good performance/behavior
- Increase call answering times
✔✔- 24 hours over 2 years of CDE credit (12 hours annually) - ✔✔Which of the
following must be obtained in order to complete the EMD's recertification?
- 12 hours over 2 years of CDE credit (6 hours annually)
- 24 hours over 2 years of CDE credit (12 hours annually)
- 36 hours over 2 years of CDE credit (18 hours annually)
- 30 hours over 2 years of CDE credit (15 hours annually)
✔✔- Receiving a parking ticket - ✔✔Which of the following is NOT considered a
reasonable cause to suspend or revoke your EMD certificate?
- Habitual or excessive use of on-prescribed narcotics
- Conviction of driving while intoxicated or driving while impaired
- Receiving a parking ticket
- Conviction of a felony
✔✔True - ✔✔T/F: Attending a local ambulance in-service training focusing on airway
management, patient assessment, or use of equipment can be treated as continuing
education.
✔✔False - ✔✔T/F: An EMD can exceed their level of certification and assist in
performing procedures and skills if they feel comfortable doing so.
✔✔Critical Incident Stress Management - ✔✔__________ is a comprehensive,
systematic, and multi-component approach for the reduction and control of harmful
aspects of stress, following a critical incident.
✔✔Post-Traumatic Stress Disorder (PTSD) - ✔✔__________ is the term applied as the
official diagnosis when individuals experience very intense arousal subsequent to the
traumatic stressor.
