8/6/26, 5:12 PM Task Overview - WGU Performance Assessment
VVM1 — VVM1 TASK 2: QUALITY IMPROVEMENT PLAN
QUALITY AND PERFORMANCE MANAGEMENT AND METHODS — C815
PRFA — VVM1
Preparation Task Overview Submissions Evaluation Report
COMPETENCIES
7034.1.2 : Creating a Quality Improvement Plan
The graduate develops a quality improvement plan in a healthcare environment in order to promote patient-
centered care, build effective work teams, and influence organizational change.
INTRODUCTION
Health information management professionals will be given opportunities to be members of quality
improvement (QI) teams. Because of their expertise in health information management, they are often asked
to gather data, analyze it, and present it for quality improvement activities. Understanding the quality
improvement models used in healthcare administration and clinical practice from the perspectives of all types
of healthcare professionals facilitates team building and achieving success in QI initiatives.
SCENARIO
Read the attached “Quality and Performance Management and Methods Scenario” to complete this task.
REQUIREMENTS
Your submission must represent your original work and understanding of the course material. Most
performance assessment submissions are automatically scanned through the WGU similarity checker.
Students are strongly encouraged to wait for the similarity report to generate after uploading their work and
then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation.
See Understanding Similarity Reports for more information.
Grammarly Note:
Professional Communication will be automatically assessed through Grammarly for Education in most
performance assessments before a student submits work for evaluation. Students are strongly encouraged to
review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall
submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more
information.
https://tasks.wgu.edu/student/001181670/course/38620018/task/3249/overview 1/7
, 8/6/26, 5:12 PM Task Overview - WGU Performance Assessment
Microsoft Files Note:
Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in
the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides,
OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be
collected in a pdf file and submitted separately from the main file. For more information, please see Computer
System and Technology Requirements.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that
will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric
aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Develop a quality improvement plan that is based on the scenario by doing the following:
A. Discuss how to initiate a quality improvement project for this clinical problem.
1. Identify three areas of focus for quality improvement in the scenario.
a. Describe the types of quantitative and qualitative data gathered for part A1, including an example
of each type of data.
b. Explain your process for gathering the data.
2. Identify a quality improvement model that can be implemented.
a. Describe the steps of the quality improvement model you chose.
3. Discuss the influence external agencies have on the quality improvement process.
a. Describe the focus of one organization that helps to drive quality standards for the department.
4. Discuss one example of how you will use benchmarking and performance measures to monitor the
progress made toward quality improvement goals.
B. Identify the team members from the scenario who would contribute to the quality improvement team.
1. Describe the professional roles and responsibilities of each team member identified in part B.
2. Explain how each team member contributes to the project.
3. Discuss the qualities the team needs in order to facilitate project success.
C. Summarize why a quality improvement project is needed for the given scenario.
D. Create a professional memo to communicate your ideas for quality improvement project implementation
to organizational leaders.
1. Describe the steps you will take to implement the quality improvement project in the organization.
E. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or
summarized.
F. Demonstrate professional communication in the content and presentation of your submission.
File Restrictions
File name may contain only letters, numbers, spaces, and these symbols: ! - _ . * ' ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf,
mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z
https://tasks.wgu.edu/student/001181670/course/38620018/task/3249/overview 2/7
VVM1 — VVM1 TASK 2: QUALITY IMPROVEMENT PLAN
QUALITY AND PERFORMANCE MANAGEMENT AND METHODS — C815
PRFA — VVM1
Preparation Task Overview Submissions Evaluation Report
COMPETENCIES
7034.1.2 : Creating a Quality Improvement Plan
The graduate develops a quality improvement plan in a healthcare environment in order to promote patient-
centered care, build effective work teams, and influence organizational change.
INTRODUCTION
Health information management professionals will be given opportunities to be members of quality
improvement (QI) teams. Because of their expertise in health information management, they are often asked
to gather data, analyze it, and present it for quality improvement activities. Understanding the quality
improvement models used in healthcare administration and clinical practice from the perspectives of all types
of healthcare professionals facilitates team building and achieving success in QI initiatives.
SCENARIO
Read the attached “Quality and Performance Management and Methods Scenario” to complete this task.
REQUIREMENTS
Your submission must represent your original work and understanding of the course material. Most
performance assessment submissions are automatically scanned through the WGU similarity checker.
Students are strongly encouraged to wait for the similarity report to generate after uploading their work and
then review it to ensure Academic Authenticity guidelines are met before submitting the file for evaluation.
See Understanding Similarity Reports for more information.
Grammarly Note:
Professional Communication will be automatically assessed through Grammarly for Education in most
performance assessments before a student submits work for evaluation. Students are strongly encouraged to
review the Grammarly for Education feedback prior to submitting work for evaluation, as the overall
submission will not pass without this aspect passing. See Use Grammarly for Education Effectively for more
information.
https://tasks.wgu.edu/student/001181670/course/38620018/task/3249/overview 1/7
, 8/6/26, 5:12 PM Task Overview - WGU Performance Assessment
Microsoft Files Note:
Write your paper in Microsoft Word (.doc or .docx) unless another Microsoft product, or pdf, is specified in
the task directions. Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides,
OneDrive, etc. All supporting documentation, such as screenshots and proof of experience, should be
collected in a pdf file and submitted separately from the main file. For more information, please see Computer
System and Technology Requirements.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that
will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric
aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Develop a quality improvement plan that is based on the scenario by doing the following:
A. Discuss how to initiate a quality improvement project for this clinical problem.
1. Identify three areas of focus for quality improvement in the scenario.
a. Describe the types of quantitative and qualitative data gathered for part A1, including an example
of each type of data.
b. Explain your process for gathering the data.
2. Identify a quality improvement model that can be implemented.
a. Describe the steps of the quality improvement model you chose.
3. Discuss the influence external agencies have on the quality improvement process.
a. Describe the focus of one organization that helps to drive quality standards for the department.
4. Discuss one example of how you will use benchmarking and performance measures to monitor the
progress made toward quality improvement goals.
B. Identify the team members from the scenario who would contribute to the quality improvement team.
1. Describe the professional roles and responsibilities of each team member identified in part B.
2. Explain how each team member contributes to the project.
3. Discuss the qualities the team needs in order to facilitate project success.
C. Summarize why a quality improvement project is needed for the given scenario.
D. Create a professional memo to communicate your ideas for quality improvement project implementation
to organizational leaders.
1. Describe the steps you will take to implement the quality improvement project in the organization.
E. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or
summarized.
F. Demonstrate professional communication in the content and presentation of your submission.
File Restrictions
File name may contain only letters, numbers, spaces, and these symbols: ! - _ . * ' ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf,
mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z
https://tasks.wgu.edu/student/001181670/course/38620018/task/3249/overview 2/7
