ANSWERS 2026 n n
Legal Issues- Recognize the importance of positive and professional
n n n n n n n n
conduct - CORRECT ANSWER -
n n n n n
Positive and professional conduct fosters a better understanding of the roles correctional
n n n n n n n n n n n
peac e officer
n n n
Define professionalism as it relates to the correctional peace officer - CORRECT ANSWER
n n n n n n n n n n n n
- Adhering to the rules, regulations an ethical standards of CDCR, competent, reasonable,
n n n n n n n n n n n n n
depen dable, and well trained employees
n n n n n n
Identify the habits a correction of peace officer will follow to promote positive and
n n n n n n n n n n n n n
professiona l interactions with staff and inmates - CORRECT ANSWER -
n n n n n n n n n n n
Think before you speak or act, be alert, pay attention, be knowledgeable and objective, be
n n n n n n n n n n n n n n
fir m, fair and consistent
n n n n n
Identify techniques used to communicate with inmates - CORRECT ANSWER -
n n n n n n n n n n
Speak clearly using appropriate language, listen to what is being said, repeat backNwhat
n n n n n n n n n n n n
you thi nk they said and wait for a response, ask open ended questions
n n n n n n n n n n n n n n
When speaking to an inmate - CORRECT ANSWER -
n n n n n n n n
Remain professional in your conduct, Do not lose your temper, stay away from using profanity
n n n n n n n n n n n n n n
Identify methods used to develop a rapport with inmate - CORRECT ANSWER -
n n n n n n n n n n n n
Recognize change in behavior, Resolve problems at the lowest level,follow through and
n n n n n n n n n n n
Always maintain your professional demeanor
n n n n n
Identify positive communication barriers with inmates - CORRECT ANSWER -
n n n n n n n n n
Mental health issues, physical disabilities, language barrier and low TABE score 4.0 and
n n n n n n n n n n n n
below, culture, religion
n n n
, Two amendments that protect inmates right - CORRECT ANSWER -
n n n n n n n n n
8th Amendment: cruel and unusual punishment and 14th Amendment unequal treatment
n n n n n n n n n n
on t he basis of race, sex and creed
n n n n n n n n n
Consequences of violations inmates rights include - CORRECT ANSWER - n n n n n n n n n
Compromises to institutional Security, Unsafe and unstable work environment, increased n n n n n n n n n
tensi on between staff n inmates
n n n n n n
Identify staff actions that inmates observe and use to manipulate staff - CORRECT
n n n n n n n n n n n n
ANSWER - Complimenting, Quiet, timid and avoids conflict, not adhering to uniform and
n n n n n n n n n n n n n
grooming standa rds, bending the rules for certain inmates, overly familiar
n n n n n n n n n n n
Recognize ways that inmates gather information about staff - CORRECT ANSWER -
n n n n n n n n n n n
Asking about other staff, attempting to gossip with you, asking where you're from and
n n n n n n n n n n n n n
eavesdr opping on your conversations
n n n n n
Inmates will try to invade personal space by - CORRECT ANSWER -
n n n n n n n n n n n
Dropping items by your feet, standing to close, touching your shoulder or arm, entering your
n n n n n n n n n n n n n n
o ffice
n n
Identify examples of overly "familiar behavior" between staff and inmates -
n n n n n n n n n n
CORRECT ANSWER -
n n n
Committing a felony or misdemeanor for bringing in narcotics, cell phones for inmates,
n n n n n n n n n n n n
allowin g access, assistance beyond scope, sharing lunch, fist bumping and accepting gifts
n n n n n n n n n n n n n
consequences of being overly "familiar" with inmates - CORRECT ANSWER - n n n n n n n n n n
Reprimand, loss of pay, rank, employment or criminal prosecution, other such as, Tensionn n n n n n n n n n n n
bet ween staff n inmates, loss of respect by staff
n n n n n n n n n n
Identify warnings signs of developing inappropriate relationships or sexual misconduct with
n n n n n n n n n n
in mates - CORRECT ANSWER -
n n n n n n