WGU C202 – Managing Human Capital Objective
Assessment | Questions and Answers + Expert
Rationales | 2026 Updated | 100% correct
1. What can HR do to best support organizational strategy?
A. Minimize employee benefits costs
B. Acquire, develop, and retain the best employees
C. Focus solely on legal compliance
D. Reduce training expenditures
Correct Answer: B
Expert Rationale: HR's primary strategic contribution is acquiring, developing, and retaining the
best employees to execute the organization's business strategy. This is the foundation of
competitive advantage through human capital.
2. A manager abruptly fires anyone who is not dressed in business casual attire per company
policy. What has the manager done?
A. Violated federal law
B. Not broken the law
C. Committed discrimination
D. Violated the employee's rights
Correct Answer: B
Expert Rationale: Dress codes are generally permissible as long as they are applied consistently
and do not discriminate against protected classes. Enforcing a dress code through termination,
while potentially harsh, does not violate the law unless it discriminates or creates a hostile
environment.
3. Which law governs the issues of overtime and federal minimum wage?
A. The Civil Rights Act of 1964
B. The Fair Labor Standards Act of 1938
C. The Equal Pay Act of 1963
D. The Occupational Safety and Health Act
,Correct Answer: B
Expert Rationale: The Fair Labor Standards Act (FLSA) establishes minimum wage, overtime pay,
recordkeeping, and youth employment standards affecting employees in the private sector and
in federal, state, and local governments.
4. A boss is making unwelcome sexual advances and inappropriate requests for favors to
several employees. Which type of harassment is this?
A. Hostile environment harassment
B. Quid pro quo harassment
C. Disparate treatment
D. Adverse impact
Correct Answer: B
Expert Rationale: Quid pro quo harassment occurs when submission to or rejection of
unwelcome sexual conduct is used as a basis for employment decisions affecting the employee .
The boss is explicitly tying sexual advances to employment conditions.
5. Which type of discrimination could be occurring if consistent qualifications across all
applicants discourage minorities from applying?
A. Disparate treatment
B. Adverse impact
C. Quid pro quo
D. Affirmative action
Correct Answer: B
Expert Rationale: Adverse impact occurs when an employment practice has a disproportionate
effect on a protected group, regardless of intent. The consistent qualifications requirement may
unintentionally screen out minority applicants.
6. Which term best describes training that can help learners identify the most effective ways
of working with people from a particular culture or country?
A. General cross-cultural training
B. Culture-specific cross-cultural training
,C. Diversity training
D. Sensitivity training
Correct Answer: B
Expert Rationale: Culture-specific cross-cultural training focuses on the specific norms, values,
and communication styles of a particular culture or country, helping employees work effectively
with people from that specific background.
7. A manager believes that all Asians are high performers. Which kind of bias is this?
A. Stereotype
B. Prejudice
C. Discrimination
D. Affinity bias
Correct Answer: A
Expert Rationale: A stereotype is a belief that everyone in a particular group shares certain
characteristics or abilities . Believing all Asians are high performers is a positive stereotype, but
a stereotype nonetheless.
8. A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed in that
job. What is another name for this?
A. Job Description
B. Job Analysis
C. Job Specification
D. Job Design
Correct Answer: B
Expert Rationale: Job analysis is a systematic process used to identify and describe the
important aspects of a job and the worker characteristics necessary for success . It results in
both a job description and person specification.
9. Susan is new to the company, so Travis is filling her in on how things really work. He tells
her about who is in charge, whom she needs to go to with questions, and how to go about
getting things done without stepping on anyone's toes. What is Travis explaining?
, A. The company's organizational culture
B. The company's organizational structure
C. The company's code of conduct
D. The company's HR policies
Correct Answer: B
Expert Rationale: Organizational structure defines the chain of command, reporting
relationships, and formal communication channels . Travis is explaining the informal aspects of
how the structure actually works in practice.
10. How could HR help increase their company's organizational performance?
A. By reducing employee benefits
B. By improving the company's ability to cope with growth and change
C. By limiting employee development opportunities
D. By decreasing training budgets
Correct Answer: B
Expert Rationale: HR contributes to organizational performance by developing systems that
help the organization adapt to and manage growth and change effectively. This includes talent
planning, succession management, and change management strategies.
11. If the goal is to enhance organizational culture, which characteristic should be the focus
when evaluating applicants?
A. Technical skills only
B. Integrity, values, and ethics
C. Years of experience
D. Educational background
Correct Answer: B
Expert Rationale: Organizational culture is shaped by the values, beliefs, and behaviors of
employees. Hiring individuals who demonstrate integrity, values, and ethics aligned with the
organization reinforces and strengthens the desired culture.
12. Employee performance goals should be characterized as:
Assessment | Questions and Answers + Expert
Rationales | 2026 Updated | 100% correct
1. What can HR do to best support organizational strategy?
A. Minimize employee benefits costs
B. Acquire, develop, and retain the best employees
C. Focus solely on legal compliance
D. Reduce training expenditures
Correct Answer: B
Expert Rationale: HR's primary strategic contribution is acquiring, developing, and retaining the
best employees to execute the organization's business strategy. This is the foundation of
competitive advantage through human capital.
2. A manager abruptly fires anyone who is not dressed in business casual attire per company
policy. What has the manager done?
A. Violated federal law
B. Not broken the law
C. Committed discrimination
D. Violated the employee's rights
Correct Answer: B
Expert Rationale: Dress codes are generally permissible as long as they are applied consistently
and do not discriminate against protected classes. Enforcing a dress code through termination,
while potentially harsh, does not violate the law unless it discriminates or creates a hostile
environment.
3. Which law governs the issues of overtime and federal minimum wage?
A. The Civil Rights Act of 1964
B. The Fair Labor Standards Act of 1938
C. The Equal Pay Act of 1963
D. The Occupational Safety and Health Act
,Correct Answer: B
Expert Rationale: The Fair Labor Standards Act (FLSA) establishes minimum wage, overtime pay,
recordkeeping, and youth employment standards affecting employees in the private sector and
in federal, state, and local governments.
4. A boss is making unwelcome sexual advances and inappropriate requests for favors to
several employees. Which type of harassment is this?
A. Hostile environment harassment
B. Quid pro quo harassment
C. Disparate treatment
D. Adverse impact
Correct Answer: B
Expert Rationale: Quid pro quo harassment occurs when submission to or rejection of
unwelcome sexual conduct is used as a basis for employment decisions affecting the employee .
The boss is explicitly tying sexual advances to employment conditions.
5. Which type of discrimination could be occurring if consistent qualifications across all
applicants discourage minorities from applying?
A. Disparate treatment
B. Adverse impact
C. Quid pro quo
D. Affirmative action
Correct Answer: B
Expert Rationale: Adverse impact occurs when an employment practice has a disproportionate
effect on a protected group, regardless of intent. The consistent qualifications requirement may
unintentionally screen out minority applicants.
6. Which term best describes training that can help learners identify the most effective ways
of working with people from a particular culture or country?
A. General cross-cultural training
B. Culture-specific cross-cultural training
,C. Diversity training
D. Sensitivity training
Correct Answer: B
Expert Rationale: Culture-specific cross-cultural training focuses on the specific norms, values,
and communication styles of a particular culture or country, helping employees work effectively
with people from that specific background.
7. A manager believes that all Asians are high performers. Which kind of bias is this?
A. Stereotype
B. Prejudice
C. Discrimination
D. Affinity bias
Correct Answer: A
Expert Rationale: A stereotype is a belief that everyone in a particular group shares certain
characteristics or abilities . Believing all Asians are high performers is a positive stereotype, but
a stereotype nonetheless.
8. A supervisor has just received a report from HR identifying and describing the important
aspects of a newly created job as well as the characteristics a worker needs to succeed in that
job. What is another name for this?
A. Job Description
B. Job Analysis
C. Job Specification
D. Job Design
Correct Answer: B
Expert Rationale: Job analysis is a systematic process used to identify and describe the
important aspects of a job and the worker characteristics necessary for success . It results in
both a job description and person specification.
9. Susan is new to the company, so Travis is filling her in on how things really work. He tells
her about who is in charge, whom she needs to go to with questions, and how to go about
getting things done without stepping on anyone's toes. What is Travis explaining?
, A. The company's organizational culture
B. The company's organizational structure
C. The company's code of conduct
D. The company's HR policies
Correct Answer: B
Expert Rationale: Organizational structure defines the chain of command, reporting
relationships, and formal communication channels . Travis is explaining the informal aspects of
how the structure actually works in practice.
10. How could HR help increase their company's organizational performance?
A. By reducing employee benefits
B. By improving the company's ability to cope with growth and change
C. By limiting employee development opportunities
D. By decreasing training budgets
Correct Answer: B
Expert Rationale: HR contributes to organizational performance by developing systems that
help the organization adapt to and manage growth and change effectively. This includes talent
planning, succession management, and change management strategies.
11. If the goal is to enhance organizational culture, which characteristic should be the focus
when evaluating applicants?
A. Technical skills only
B. Integrity, values, and ethics
C. Years of experience
D. Educational background
Correct Answer: B
Expert Rationale: Organizational culture is shaped by the values, beliefs, and behaviors of
employees. Hiring individuals who demonstrate integrity, values, and ethics aligned with the
organization reinforces and strengthens the desired culture.
12. Employee performance goals should be characterized as:
