TRAINING AND DEVELOPMENT TEST #1 STUDY GUIDE | COMPLETE EXAM REVIEW QUESTIONS
AND ANSWERS 2026/2027
Individual benefits of training that result in confidence, feelings of usefulness, and belonging are called:
A) Societal
B) Extrinsic
C) Intrinsic
D) Humanist - correct answer ✔✔C) Intrinsic
A typical high-performance work system includes all of the following, except:
A) Rigorous recruitment and selection procedures
B) Performance contingent incentive compensation
C) Commitment to employee involvement
D) Company profitability - correct answer ✔✔D) Company profitability
A key factor driving the need for, and nature of training and development in organizations is:
A) Marketing
B) Sales
C) History
D) Strategy - correct answer ✔✔D) Strategy
Which characteristics tend to be demonstrated by firms that invest and expand their training programs?
A) Higher turnover and gross margins
B) Higher customer satisfaction and profit levels
C) Higher levels of errors and higher employee satisfaction results
D) More likely to expand internationally and enjoy higher profits - correct answer ✔✔B) Higher customer
satisfaction and profit levels
What is the term for the process of establishing performance expectations, designing interventions and
programs to improve performance, and monitoring the success of interventions and programs?
A) Performance review
B) Performance management
C) Performance evaluation
D) Performance system - correct answer ✔✔B) Performance management
Which statement best describes the current state of training and development in Canada?
A) It tends to be fairly similar across industries
B) Canadian organizations under-invest in training and development
C) Small and medium sized companies tend to spend more per employee
D) Canadian organizations spend more on training than organizations in the USA - correct answer ✔✔B)
Canadian organizations under-invest in training and development
Which of the following is NOT a typical step in the Instructional Design Model (ISD)?
A) Needs analysis
B) Design and delivery
C) Data collection
D) Evaluation - correct answer ✔✔C) Data collection
, Which statement best describes the needs analysis process?
A) It is the leas important step in the training and development process
B) It is a critical step designed to identify gaps in individual and organizational performance
C) It identifies cost inefficiencies, yet it is silent on potential solutions to individual and organizational
performance
D) It collects data and information from management on skills and knowledge deficiencies in an
organization - correct answer ✔✔B) It is a critical step designed to identify gaps and organizational
performance
What is the best method of collecting data in a needs analysis process?
A) Any combination of methods that uses at least three of the nine methods
B) Typically, a combination of interviews, observations and work samples
C) The combination of methods that most likely results in senior management approval
D) Available resources, analyst expertise, and the nature of the responses should drive the choice of
method - correct answer ✔✔D) Available resources, analyst expertise, and the nature of the responses
should drive the choice of method
An instructor provides students with a diagram of the needs analysis process. What type of pre-training
intervention does this represent?
A) Metacognitive strategy
B) Attentional advice
C)Advance organizer
D) Psychomotor condition - correct answer ✔✔C) Advance organizer
What component of a training objective relates to the level of acceptable performance?
A) Criterion
B) Performance
C) Evaluation
D) Condition - correct answer ✔✔A) Criterion
What is the main reason for misalignment between a request for proposal and the actual training
program delivered to an organization?
A) The organization extended its search to a limited number of trainers
B) The organization overstated the positives of the requested training
C) The organization was not honest about the resources it had available
D) The organization did not describe its most critical training needs - correct answer ✔✔D) The
organization did not describe its most critical training needs
Conditions of practice may be implemented during training that include the notion of "massed practice".
Which of the following statements aligns best with what "massed practice" refers to?
A) Whether the training material is learned one part at a time of in sequence
B) Training is conducted in one session without breaks between sessions
C) The time horizons for the segments of a training program
D) Having performance becoming almost automatic in nature - correct answer ✔✔B) Training is
conducted in one session without breaks between sessions
Which of the following statements regarding training objectives is true?
AND ANSWERS 2026/2027
Individual benefits of training that result in confidence, feelings of usefulness, and belonging are called:
A) Societal
B) Extrinsic
C) Intrinsic
D) Humanist - correct answer ✔✔C) Intrinsic
A typical high-performance work system includes all of the following, except:
A) Rigorous recruitment and selection procedures
B) Performance contingent incentive compensation
C) Commitment to employee involvement
D) Company profitability - correct answer ✔✔D) Company profitability
A key factor driving the need for, and nature of training and development in organizations is:
A) Marketing
B) Sales
C) History
D) Strategy - correct answer ✔✔D) Strategy
Which characteristics tend to be demonstrated by firms that invest and expand their training programs?
A) Higher turnover and gross margins
B) Higher customer satisfaction and profit levels
C) Higher levels of errors and higher employee satisfaction results
D) More likely to expand internationally and enjoy higher profits - correct answer ✔✔B) Higher customer
satisfaction and profit levels
What is the term for the process of establishing performance expectations, designing interventions and
programs to improve performance, and monitoring the success of interventions and programs?
A) Performance review
B) Performance management
C) Performance evaluation
D) Performance system - correct answer ✔✔B) Performance management
Which statement best describes the current state of training and development in Canada?
A) It tends to be fairly similar across industries
B) Canadian organizations under-invest in training and development
C) Small and medium sized companies tend to spend more per employee
D) Canadian organizations spend more on training than organizations in the USA - correct answer ✔✔B)
Canadian organizations under-invest in training and development
Which of the following is NOT a typical step in the Instructional Design Model (ISD)?
A) Needs analysis
B) Design and delivery
C) Data collection
D) Evaluation - correct answer ✔✔C) Data collection
, Which statement best describes the needs analysis process?
A) It is the leas important step in the training and development process
B) It is a critical step designed to identify gaps in individual and organizational performance
C) It identifies cost inefficiencies, yet it is silent on potential solutions to individual and organizational
performance
D) It collects data and information from management on skills and knowledge deficiencies in an
organization - correct answer ✔✔B) It is a critical step designed to identify gaps and organizational
performance
What is the best method of collecting data in a needs analysis process?
A) Any combination of methods that uses at least three of the nine methods
B) Typically, a combination of interviews, observations and work samples
C) The combination of methods that most likely results in senior management approval
D) Available resources, analyst expertise, and the nature of the responses should drive the choice of
method - correct answer ✔✔D) Available resources, analyst expertise, and the nature of the responses
should drive the choice of method
An instructor provides students with a diagram of the needs analysis process. What type of pre-training
intervention does this represent?
A) Metacognitive strategy
B) Attentional advice
C)Advance organizer
D) Psychomotor condition - correct answer ✔✔C) Advance organizer
What component of a training objective relates to the level of acceptable performance?
A) Criterion
B) Performance
C) Evaluation
D) Condition - correct answer ✔✔A) Criterion
What is the main reason for misalignment between a request for proposal and the actual training
program delivered to an organization?
A) The organization extended its search to a limited number of trainers
B) The organization overstated the positives of the requested training
C) The organization was not honest about the resources it had available
D) The organization did not describe its most critical training needs - correct answer ✔✔D) The
organization did not describe its most critical training needs
Conditions of practice may be implemented during training that include the notion of "massed practice".
Which of the following statements aligns best with what "massed practice" refers to?
A) Whether the training material is learned one part at a time of in sequence
B) Training is conducted in one session without breaks between sessions
C) The time horizons for the segments of a training program
D) Having performance becoming almost automatic in nature - correct answer ✔✔B) Training is
conducted in one session without breaks between sessions
Which of the following statements regarding training objectives is true?
