CHAPTER 2 EMPLOYEE TRAINING AND DEVELOPMENT STUDY GUIDE | EXAM REVIEW
QUESTIONS AND ANSWERS 2026/2027
Business Strategy - correct answer ✔✔A plan that integrates a company's goals, policies, and actions.
Learning Organization - correct answer ✔✔a company that has an enhanced capacity to learn, adapt,
and change
Mission - correct answer ✔✔A company's long term reason for existing
Vision - correct answer ✔✔The picture of the future that the company wants to achieve
Values - correct answer ✔✔Principles and virtues that symbolize the company's beliefs
Goals - correct answer ✔✔What a company hopes to achieve in the medium to long term future.
SWOT Analysis - correct answer ✔✔An identification of a company's operating environment as well as an
internal analysis of its strengths and weaknesses.
External Analysis - correct answer ✔✔Examining the company's operating environment to identify
opportunities and threats.
Internal Analysis - correct answer ✔✔Identifying the company's strengths and weaknesses based on
examining the available quantity and quality of financial, physical, and human capital.
Strategic Choice - correct answer ✔✔The strategy believed to be the best alternative to achieve the
company's goals.
Strategic training and development initiatives - correct answer ✔✔Learning related actions that a
company takes to achieve its business strategy.
Metrics - correct answer ✔✔business-level outcomes chosen to measure the overall value of training or
learning initiatives
Balanced Scorecard - correct answer ✔✔A means of performance measurement that allows managers to
view the overall company performance of departments or functions from the perspective of internal and
external customers, employees, and shareholders.
Human Resource Management Practices - correct answer ✔✔Management activities relating to
investments in staffing, performance management, training, and compensation and benefits.
Staffing Strategy - correct answer ✔✔A company's decisions regarding where to find employees, how to
select them, and the mix of employee skills and statuses.
Uniqueness - correct answer ✔✔The extent to which employees are rare and specialized and not highly
available in the labor market
QUESTIONS AND ANSWERS 2026/2027
Business Strategy - correct answer ✔✔A plan that integrates a company's goals, policies, and actions.
Learning Organization - correct answer ✔✔a company that has an enhanced capacity to learn, adapt,
and change
Mission - correct answer ✔✔A company's long term reason for existing
Vision - correct answer ✔✔The picture of the future that the company wants to achieve
Values - correct answer ✔✔Principles and virtues that symbolize the company's beliefs
Goals - correct answer ✔✔What a company hopes to achieve in the medium to long term future.
SWOT Analysis - correct answer ✔✔An identification of a company's operating environment as well as an
internal analysis of its strengths and weaknesses.
External Analysis - correct answer ✔✔Examining the company's operating environment to identify
opportunities and threats.
Internal Analysis - correct answer ✔✔Identifying the company's strengths and weaknesses based on
examining the available quantity and quality of financial, physical, and human capital.
Strategic Choice - correct answer ✔✔The strategy believed to be the best alternative to achieve the
company's goals.
Strategic training and development initiatives - correct answer ✔✔Learning related actions that a
company takes to achieve its business strategy.
Metrics - correct answer ✔✔business-level outcomes chosen to measure the overall value of training or
learning initiatives
Balanced Scorecard - correct answer ✔✔A means of performance measurement that allows managers to
view the overall company performance of departments or functions from the perspective of internal and
external customers, employees, and shareholders.
Human Resource Management Practices - correct answer ✔✔Management activities relating to
investments in staffing, performance management, training, and compensation and benefits.
Staffing Strategy - correct answer ✔✔A company's decisions regarding where to find employees, how to
select them, and the mix of employee skills and statuses.
Uniqueness - correct answer ✔✔The extent to which employees are rare and specialized and not highly
available in the labor market
