EMPLOYEE TRAINING AND DEVELOPMENT CHAPTER 1-4 TEST STUDY GUIDE |
COMPLETE EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
Continuous learning - ANS ✔✔Requires employees to understand the entire work system, including
relationships among their jobs, work units, and company; also learn, apply, and share knowledge., a
learning system in which employees are required to understand the entire work system including the
relationship among their jobs, their work units, and the company. also, employees are expected to
acquire new skills and knowledge, apply them on the job, and share this information with fellow
workers.
Traditionally, the category of training emphasized by the most companies is: - ANS ✔✔basic and
advanced skills
Which of the following is not one of the job-related competencies critical for successful job
performance? - ANS ✔✔Innovation
_____ is linked to strategic goals and objectives and benchmarks its training programs against those of
other companies. - ANS ✔✔High Level Management
In the training design process, selection of training methods is the _____ step. - ANS ✔✔Next Final
Person and task analysis are part of which step of the training design process? - ANS ✔✔Conducting
needs assessment
At what point in the training design process should selection of training methods occur? - ANS
✔✔Development of an evaluation plan
The customer model approach to organization of a training department involves. - ANS ✔✔organizing
the training department so that there is a training component for each functional unit or division of the
firm.
Crowdsourcing - ANS ✔✔Refers to asking a large group of employees, to help provide information for
assessment that they are not traditionally asked to do.
Focus Groups - ANS ✔✔Face to Face meeting with subject matter experts (SME) in which specific
training needs are addressed.
The customer model of training department organization: - ANS ✔✔Requires no training director or
administrator.
Disadvantages of the faculty model of organizing training include all except - ANS ✔✔it is difficult for the
training department to plan content of programs.
The corporate university model approach to organizing the training function: - ANS ✔✔centralizes
training to ensure that the best training practices are used company wide.
COMPLETE EXAM REVIEW QUESTIONS AND ANSWERS 2026/2027
Continuous learning - ANS ✔✔Requires employees to understand the entire work system, including
relationships among their jobs, work units, and company; also learn, apply, and share knowledge., a
learning system in which employees are required to understand the entire work system including the
relationship among their jobs, their work units, and the company. also, employees are expected to
acquire new skills and knowledge, apply them on the job, and share this information with fellow
workers.
Traditionally, the category of training emphasized by the most companies is: - ANS ✔✔basic and
advanced skills
Which of the following is not one of the job-related competencies critical for successful job
performance? - ANS ✔✔Innovation
_____ is linked to strategic goals and objectives and benchmarks its training programs against those of
other companies. - ANS ✔✔High Level Management
In the training design process, selection of training methods is the _____ step. - ANS ✔✔Next Final
Person and task analysis are part of which step of the training design process? - ANS ✔✔Conducting
needs assessment
At what point in the training design process should selection of training methods occur? - ANS
✔✔Development of an evaluation plan
The customer model approach to organization of a training department involves. - ANS ✔✔organizing
the training department so that there is a training component for each functional unit or division of the
firm.
Crowdsourcing - ANS ✔✔Refers to asking a large group of employees, to help provide information for
assessment that they are not traditionally asked to do.
Focus Groups - ANS ✔✔Face to Face meeting with subject matter experts (SME) in which specific
training needs are addressed.
The customer model of training department organization: - ANS ✔✔Requires no training director or
administrator.
Disadvantages of the faculty model of organizing training include all except - ANS ✔✔it is difficult for the
training department to plan content of programs.
The corporate university model approach to organizing the training function: - ANS ✔✔centralizes
training to ensure that the best training practices are used company wide.
