MGMT 4073 CHAPTER 9 QUESTIONS AND ANSWERS | MGT 4073 CH 9 STUDY
GUIDE & PRACTICE TEST 2026/2027
1. Organizations are finding that in the area of Corporate Social Responsibility (CSR), it is becoming
increasingly difficult to separate ____________ organizational ethics from___________ social
responsibility - correct answer ✔✔internal, external
3. In the __________ perspective, social responsibility is seen as appropriate because it is "the right
thing to do." - correct answer ✔✔duty-based
CalPERS, the California Public Employees' Retirement System pressures the companies it invests in to
engage in good corporate governance and socially responsible practices in areas such as
__________________ and _________________. - correct answer ✔✔human rights and environmental
responsibility
4. According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is
considered to be of primary importance to organizations. - correct answer ✔✔Economic
5. According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is a
societal expectation that is not necessarily codified into law. - correct answer ✔✔Ethical
The three reasons that corporations should care about social responsibility are ___________,
________________ and _____________. - correct answer ✔✔pragmatic reason, ethical reason, strategic
reason
The _________ reason that corporations should care about social responsibility stands for the
proposition that corporations must anticipate stakeholder concerns and act defensively to protect their
reputation and viability. - correct answer ✔✔pragmatic
The ________ reason for corporate social responsibility argues that businesses, as part of society, have a
responsibility to behave in the right way. - correct answer ✔✔Ethical
The __________ reason for CSR offers managers a stronger basis for making decisions about which
stakeholders and social responsibility issues should garner their attention and resources given the
multitude of options available - correct answer ✔✔Strategic
The late economist ________ _____ said that management should "make as much money as possible
while conforming to the basic rules of society, both those embodied in the law and those embodied in
ethical custom." - correct answer ✔✔Milton Friedman
The term __________ is sometimes used to represent harmony among three dimensions of economic,
social and environmental impacts. - correct answer ✔✔sustainability
______ ______ _________ (3 words) are those shareholders who clearly care about the financial and the
social bottom line of a business. - correct answer ✔✔Socially responsible investors
GUIDE & PRACTICE TEST 2026/2027
1. Organizations are finding that in the area of Corporate Social Responsibility (CSR), it is becoming
increasingly difficult to separate ____________ organizational ethics from___________ social
responsibility - correct answer ✔✔internal, external
3. In the __________ perspective, social responsibility is seen as appropriate because it is "the right
thing to do." - correct answer ✔✔duty-based
CalPERS, the California Public Employees' Retirement System pressures the companies it invests in to
engage in good corporate governance and socially responsible practices in areas such as
__________________ and _________________. - correct answer ✔✔human rights and environmental
responsibility
4. According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is
considered to be of primary importance to organizations. - correct answer ✔✔Economic
5. According to the Corporate Social Responsibilities (CSR) pyramid, the __________ responsibility is a
societal expectation that is not necessarily codified into law. - correct answer ✔✔Ethical
The three reasons that corporations should care about social responsibility are ___________,
________________ and _____________. - correct answer ✔✔pragmatic reason, ethical reason, strategic
reason
The _________ reason that corporations should care about social responsibility stands for the
proposition that corporations must anticipate stakeholder concerns and act defensively to protect their
reputation and viability. - correct answer ✔✔pragmatic
The ________ reason for corporate social responsibility argues that businesses, as part of society, have a
responsibility to behave in the right way. - correct answer ✔✔Ethical
The __________ reason for CSR offers managers a stronger basis for making decisions about which
stakeholders and social responsibility issues should garner their attention and resources given the
multitude of options available - correct answer ✔✔Strategic
The late economist ________ _____ said that management should "make as much money as possible
while conforming to the basic rules of society, both those embodied in the law and those embodied in
ethical custom." - correct answer ✔✔Milton Friedman
The term __________ is sometimes used to represent harmony among three dimensions of economic,
social and environmental impacts. - correct answer ✔✔sustainability
______ ______ _________ (3 words) are those shareholders who clearly care about the financial and the
social bottom line of a business. - correct answer ✔✔Socially responsible investors
