MGMT 501 Chapter 11 Exam UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS

MGMT 501 Chapter 11 Exam UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS Little's flow equations A. Are applicable to any waiting line model B. All of the alternatives are correct C. Require Poisson and exponential assumptions D. Require independent calculation of W, L, Wq, and L - CORRECT ANSWER A Performance measures dealing with the number of units in line and the time spent waiting are called A. Queuing fact B. Performance queue C. System measure D. Operating characteristic - CORRECT ANSWER D Operating characteristics formulas for the single-channel queue do NOT require A. Lamda = Mu B. Poisson distribution of arrivals C. An exponential distribution of service times D. An FCFS queue discipline - CORRECT ANSWER A The total cost for a waiting line does NOT specifically depend on A. The cost of waiting B. The cost of service C. The number of units in the system D. The cost of a lost customer - CORRECT ANSWER D If arrivals occur according to the Poisson distribution every 20 minutes, then which is NOT true? Lamda = 20 arrivals per hour Lamda = 3 arrivals per hour Lamda = 1/20 arrivals per minute Lamda = 72 arrivals per day - CORRECT ANSWER In a multiple channel queuing model system A. Each server has the same service rate B. Mu Lamda C. Each server has its own queue A