BUSI 300 EXAM QUESTIONS WELL ANSWERED LATEST UPDATE 2026
Encoding - Answers The process of selecting and organizing a message
Decoding - Answers The process of interpreting a message
Interferences - Answers Numerous factors that hinder the communication process.
Organizational Communication - Answers The movement of information within the company
structure
Formal Communication Channel - Answers A channel of communication typified by the formal
organization chart; dictated by the technical, political, and economic environment of the organization.
Informal Communication Channel - Answers A channel of communication that continuously develops
as people interact within the formal system to accommodate their social and psychological needs.
Downward Communication - Answers A type of communication that flows from supervisor to
employee, from policy makers to operating personnel, or from top to bottom on the organization
chart.
Upward Communication - Answers A type of communication that is generally a response to requests
from supervisors.
Horizontal (or lateral) communication - Answers Interactions between organizational units on the
same hierarchical level.
Internal Messages - Answers Messages intended for recipients within the organizations.
External Messages - Answers Messages directed to recipients outside the organization.
Stakeholders - Answers People inside and outside the organization who are affected by decisions
Ethics - Answers the principles of right and wrong that guide one in making decisions that consider
the impact of one's actions on others as well as on the decision matter.
Chronemics - Answers The study of how a culture perceives time and its use.
Proxemics - Answers The study of cultural space requirements.
Kinesics - Answers The study of body language, which is not universal, but instead is learn from on's
culture.
Synergy - Answers A situation in which the whole is greater than the sum of the parts.
Encoding - Answers The process of selecting and organizing a message
Decoding - Answers The process of interpreting a message
Interferences - Answers Numerous factors that hinder the communication process.
Organizational Communication - Answers The movement of information within the company
structure
Formal Communication Channel - Answers A channel of communication typified by the formal
organization chart; dictated by the technical, political, and economic environment of the organization.
Informal Communication Channel - Answers A channel of communication that continuously develops
as people interact within the formal system to accommodate their social and psychological needs.
Downward Communication - Answers A type of communication that flows from supervisor to
employee, from policy makers to operating personnel, or from top to bottom on the organization
chart.
Upward Communication - Answers A type of communication that is generally a response to requests
from supervisors.
Horizontal (or lateral) communication - Answers Interactions between organizational units on the
same hierarchical level.
Internal Messages - Answers Messages intended for recipients within the organizations.
External Messages - Answers Messages directed to recipients outside the organization.
Stakeholders - Answers People inside and outside the organization who are affected by decisions
Ethics - Answers the principles of right and wrong that guide one in making decisions that consider
the impact of one's actions on others as well as on the decision matter.
Chronemics - Answers The study of how a culture perceives time and its use.
Proxemics - Answers The study of cultural space requirements.
Kinesics - Answers The study of body language, which is not universal, but instead is learn from on's
culture.
Synergy - Answers A situation in which the whole is greater than the sum of the parts.
