Chapter 01 - Introduction to Cloud Computing
1. Jake is interested in moving some of his computing services to the cloud. Jake’s employees use a variety of OS on their
desktop computers and laptops and he is concerned about whether the different OS will be able to access the cloud
resources. What characteristic of cloud computing will put Jake's mind at ease?
a. Measured service
b. Resource pooling
c. Cross-platform
d. Rapid elasticity
ANSWER: c
FEEDBACK: a. Incorrect. A measured service is the ability to track your usage of cloud resources
at a granular level.
b. Incorrect. Cloud providers use resource pooling to maximize the potential
capacity of physical and virtual resources, which simultaneously serve multiple
customers.
c. Correct. Cloud services can be accessed and used from devices running different
OS (operating systems). This is called cross-platform. Typically, cloud resource
configurations are made through a web portal accessed via a browser, through a
command line tool, or through an application interface.
d. Incorrect. Rapid elasticity refers to a cloud resource’s ability to be added,
released, increased, or decreased quickly.
POINTS: 1
REFERENCES: Section 1-1: Characteristics of Cloud Computing
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.1 - Describe the primary characteristics of cloud computing.
KEYWORDS: Bloom's: Understand
OTHER: Exam Objective: 1.1: Given a scenario, use the appropriate cloud service model.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
2. A manufacturer of gardening equipment sees traffic increase to its website in the months of March through June, but
then it tapers off during the late summer months and stays low the remainder of the year. Which of the following benefits
of cloud computing might the company be the most interested in for this use?
a. Resource pooling
b. Rapid elasticity
c. Measured service
d. Self-patching infrastructure
ANSWER: b
FEEDBACK: a. Incorrect. Cloud providers use resource pooling to maximize the potential
capacity of physical and virtual resources, which simultaneously serve multiple
customers.
b. Correct. Rapid elasticity refers to a cloud resource’s ability to be added, released,
increased, or decreased quickly, according to demand.
c. Incorrect. A measured service is the ability to track your usage of cloud resources
at a granular level.
d. Incorrect. A self-patching infrastructure is when a cloud network can patch or
repair itself when encountering certain types of problems.
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,Name: Class: Date:
Chapter 01 - Introduction to Cloud Computing
POINTS: 1
REFERENCES: Section 1-1: Characteristics of Cloud Computing
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.1 - Describe the primary characteristics of cloud computing.
KEYWORDS: Bloom's: Analyze
OTHER: Exam Objective: 1.1: Given a scenario, use the appropriate cloud service model.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
3. An AI startup company wants to use the IaaS cloud model for its new products. Since the company anticipates rapid
growth, it's important that it can easily provision new storage or computing resources quickly and easily at a moment's
notice. What characteristic of cloud computing will accommodate these needs?
a. Broad network access
b. On-demand self-service
c. Resource pooling
d. Measured service
ANSWER: b
FEEDBACK: a. Incorrect. Cloud services can be accessed and configured from anywhere on the
Internet, using several device types, such as laptops, smartphones, or tablets,
which works well for a BYOD environment. This type of access is called broad
network access.
b. Correct. The ability to add, adjust, or remove cloud resources at any time by the
service subscriber or other approved users is called on-demand self-service.
There’s no built-in delay to order, install, or configure hardware because cloud
resources are virtualized on top of existing hardware at the service provider’s
location. For example, suppose you need to add a web server to your network;
within a few minutes, you can provision or create a VM in the cloud.
c. Incorrect. Cloud providers use resource pooling to maximize the potential
capacity of physical and virtual resources, which simultaneously serve multiple
customers.
d. Incorrect. A measured service is the ability to track your usage of cloud resources
at a granular level.
POINTS: 1
REFERENCES: Section 1-1: Characteristics of Cloud Computing
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.1 - Describe the primary characteristics of cloud computing.
KEYWORDS: Bloom's: Apply
OTHER: Exam Objective: 1.2: Explain concepts related to service availability.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
4. Sidney has been hired to install and configure a private cloud for a startup company. One of the requirements is that
many services must be hosted on a single physical server or a cluster of servers. Which technology is Sidney most likely
to consider?
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,Name: Class: Date:
Chapter 01 - Introduction to Cloud Computing
a. Virtual private network
b. Application programming interface
c. Virtualization
d. Software as a Service
ANSWER: c
FEEDBACK: a. Incorrect. A virtual private network uses tunneling and encryption to create a
private connection across the public Internet.
b. Incorrect. Application programming interfaces (APIs) provide the communication
interface between various components of a deployment, such as a web server
with serverless code or a database with an application.
c. Correct. Virtualization is a time-tested technology designed to emulate parts or all
of a computer or network, such as when hosting many services on a single,
physical server.
d. Incorrect. Software as a Service (SaaS) is the provision of software through the
cloud.
POINTS: 1
REFERENCES: Section 1-2: Cloud Deployment Models
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.2 - Compare cloud deployment models.
KEYWORDS: Bloom's: Analyze
OTHER: Exam Objective: 2.1: Compare and contrast cloud deployment models.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
5. Taylor is tasked with overseeing the availability and responsiveness of the company’s web apps hosted by a CSP.
While performing an analysis of the web apps’ performance and availability, to which document should Taylor refer to
verify that the CSP is providing adequate service?
a. SOC
b. NDA
c. SLA
d. GDPR
ANSWER: c
FEEDBACK: a. Incorrect. SOC means System on a Chip or Security Operations Center.
b. Incorrect. NDA (non-disclosure agreement) is a contract in which one or more
parties agree to keep specified information confidential and limit how it is used.
c. Correct. The service-level agreement defines how a service should perform and
at what levels.
d. Incorrect. GDPR (General Data Protection Regulation) is a European Union law
designed to protect individuals' privacy and personal data.
POINTS: 1
REFERENCES: Section 1-2: Cloud Deployment Models
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.2 - Compare cloud deployment models.
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, Name: Class: Date:
Chapter 01 - Introduction to Cloud Computing
KEYWORDS: Bloom's: Apply
OTHER: Exam Objective: 1.3: Explain cloud networking concepts.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
6. Multiple internal applications are run via a data center owned by Fictional Corp. To ensure that mail is still delivered in
the event of Internet connection outages, the company wishes to move its email to a cloud service provider. In order to
avoid having to generate duplicate user accounts on the internal and external systems, it also wishes to use a single
directory service. Which of the following service categories best fits Fictional Corp's requirements?
a. Public cloud
b. Private cloud
c. Hybrid cloud
d. Community cloud
ANSWER: c
FEEDBACK: a. Incorrect. A public cloud is hosted on hardware shared by multiple customers.
b. Incorrect. Private cloud services are hosted on hardware resources used
exclusively by a single organization.
c. Correct. A hybrid cloud combines a public and private cloud. In this case, the
private cloud would be in Fictional Corp's data center and they would make use of
the public cloud for their email services.
d. Incorrect. A community cloud is accessible to multiple organizations with similar
concerns but is not available to the general public.
POINTS: 1
REFERENCES: Section 1-2: Cloud Deployment Models
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: CCGCC.3.1.2 - Compare cloud deployment models.
KEYWORDS: Bloom's: Apply
OTHER: Exam Objective: 1.2: Explain concepts related to service availability.
DATE CREATED: 2/16/2026 11:42 PM
DATE MODIFIED: 2/16/2026 11:54 PM
7. An organization wishes to offload its human resources software such that it can pay for the amount of service its
consumes without worrying about supporting the software or hardware on which the software runs. The company wants
employees to be able to access the software from a standard web browser from any location. What type of cloud model
and service should the company be seeking?
a. Public cloud, SaaS
b. Private cloud, IaaS
c. Public cloud, PaaS
d. Private cloud, XaaS
ANSWER: a
FEEDBACK: a. Correct. The organization should be looking into a public cloud Software as a
Service (SaaS) solution. With a public cloud, the CSP manages the hardware.
SaaS is the provision of software through the cloud. Applications can be
accessed from different types of devices without the customer having to manage
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