NURSING LEADERSHIP AND MANAGEMENT
1. Leadership is the ability to:
A. Manipulate people
B. Influence people
C. Dissuade people
D. Direct people
2. Management is the process of getting work done through others.
A. Is a correct statement.
B. Is a wrong statement
C. Is an incomplete statement
D. Is a confusing statement.
3. The difference between leaders and managers is that leaders :
A. are part of the organizational structure.
B. may or may not be part of the organizational structure.
C. manipulate people to get the work done.
D. Focus on work output
4. Mrs. Carillo, head nurse of Ward B is not well liked by her staff because she has by-passed several senior
nurses when she was appointed as head nurse. She has just been appointed in the hospital a year ago
upon the recommendation of her uncle who is the hospital’s chief comptroller. How can Mrs. Carillo work
with his staff so that they will attain the goals of the hospital?
A. Ignore the feelings of her staff and do her responsibilities well.
B. Talk to the staff and explain that her uncle has nothing to do with her promotion.
C. Emphasize on the need for team effort and a genuine concern to do good.
D. Meet the staff for a gripe session to clear things out.
5. When providing feedback to a subordinate who needs a change in behavior, Mrs. Carillo should:
A. Identify the behavior which needs to be changed.
B. Document the bad behavior
C. Be assertive
D. Explore other possibilities to change the behavior.
6. When Mrs. Carillo evaluates the performance of her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
7. To overcome resistance to change, Mrs. Carillo must first:
A. Use power to ensure change
B. Implement change in small steps rather than big steps
C. Forget about the change and just flow with the tide
D. Provide incentives to encourage people.
8. Which theory described and explained the change process?
A. Scientific Management Theory
B. Theory X and Theory Y
C. Theory Z
D. Field Theory of Human Behavior
9. When Mrs. Carillo communicates expectations about a task to be completed, then delegates the task, she is:
A. Planning
B. Organizing
C. Directing
D. Controlling
10. Which of the following can Mrs. Carillo delegate?
A. Scheduling ward and shift assignments of staff nurses
B. Initiates disciplinary action against a colleague
C. Decide on salary increase for nursing aides
D. Recommend termination for a staff nurse who is negligent
,Situation: Dr. Wilma Monzon, Director of Nursing (DON) Services is performing the management functions
necessary to run the 500 bed capacity general hospital which she is in charge as DON.
11. In the selection of nursing personnel, she steps should she take?
1. Recruitment
2. Interview
3. Selection
4. Introduction
5. Orientation
A. 1, 3, 2, 4, 5
B. 1, 2, 3, 4, 5
C. 1, 3, 2, 5, 4
D. 1, 2, 4, 5, 4
12. The process of actively seeking out or attracting applicants for existing position is:
A. Staffing
B. Recruitment
C. Selection
D. Hiring
13. The purpose of the orientation process is:
A. To familiarize employees with the organizational structure.
B. To make the employee a part of the team
C. To introduce the organization’s vision and mission
D. None of the above
14. The following is considered as a form of staff development EXCEPT:
A. In-service training programs
B. Conferences
C. Independent studies
D. Company Incentive Program
15. Dr. Monzon knows that planning involves:
A. Forecasting
B. Setting objectives
C. Budgeting
D. All of the above
16. When Dr. Monzon engages in selecting her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
17. To assure effective communication, which guideline should Dr. Monzon least observe?
A. Communicate with the same people on the same level.
B. See to it that the line authority is clear.
C. Promote the interest of the subordinates.
D. Keep adequate reports
18. Dr. Monzon involved her staff in strategic planning. Strategic planning clarifies the following:
1. Beliefs and values
2. Strengths and weaknesses
3. Opportunities and threats
4. Direction of the organization
A. 1, 2, 3, 4
B. 1 and 4
C. 2 and 3
D. 4 only
19. Which plans extends from a few months to a year?
A. Strategic plans
, B. Operational plans
C. Both
D. Neither
20. If Dr. Monzon wants to succeed as DON, which characteristic is important to develop?
A. Budgeting skills
B. General nursing skills
C. Good relations with the doctors
D. Human management skills
21. Dr. Monzon understands that one of the following statements is true about management.
A. An organizational chart can provide guidelines for staffing
B. Staffing procedure is the same for all health agencies
C. Job descriptions may not be written as long as they are understood
D. Budgeting is not the DON’s responsibility.
22. Which is the most important communication skill that Dr. Monzon should demonstrate?
A. Listening skills
B. Affirmation
C. Questioning
D. Assertiveness
23. Dr. Monzon knows that leadership’s major focus is on:
A. Inspiring people
B. Creating change
C. Controlling others
D. Producing a product
24. People may become leaders because they possess inspirational quality that makes others feel better in
their presence. This theory is:
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
25. Dr. Monzon familiarized herself with the different theories of leadership so that she may adopt the
most suitable approach to varied situations. Which theory would assist her most?
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
26. Which type of power is used when Dr. Monzon mentors her supervisors?
A. Influence
B. Coercive
C. Referent
D. Expert
27. Which type of power is used when Dr. Monzon recommended her staff for promotion?
A. Legitimate power
B. Reward power
C. Coercive power
D. Expert power
28. The process of selecting one course of action from alternatives is:
A. Delegating
B. Evaluating
C. Leading
D. Decision making
29. A graphic method that can help visualize the alternatives and information needs for a specific problem is:
A. Decision technologies
B. Graphs
C. Decision tree
D. Diagram
1. Leadership is the ability to:
A. Manipulate people
B. Influence people
C. Dissuade people
D. Direct people
2. Management is the process of getting work done through others.
A. Is a correct statement.
B. Is a wrong statement
C. Is an incomplete statement
D. Is a confusing statement.
3. The difference between leaders and managers is that leaders :
A. are part of the organizational structure.
B. may or may not be part of the organizational structure.
C. manipulate people to get the work done.
D. Focus on work output
4. Mrs. Carillo, head nurse of Ward B is not well liked by her staff because she has by-passed several senior
nurses when she was appointed as head nurse. She has just been appointed in the hospital a year ago
upon the recommendation of her uncle who is the hospital’s chief comptroller. How can Mrs. Carillo work
with his staff so that they will attain the goals of the hospital?
A. Ignore the feelings of her staff and do her responsibilities well.
B. Talk to the staff and explain that her uncle has nothing to do with her promotion.
C. Emphasize on the need for team effort and a genuine concern to do good.
D. Meet the staff for a gripe session to clear things out.
5. When providing feedback to a subordinate who needs a change in behavior, Mrs. Carillo should:
A. Identify the behavior which needs to be changed.
B. Document the bad behavior
C. Be assertive
D. Explore other possibilities to change the behavior.
6. When Mrs. Carillo evaluates the performance of her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
7. To overcome resistance to change, Mrs. Carillo must first:
A. Use power to ensure change
B. Implement change in small steps rather than big steps
C. Forget about the change and just flow with the tide
D. Provide incentives to encourage people.
8. Which theory described and explained the change process?
A. Scientific Management Theory
B. Theory X and Theory Y
C. Theory Z
D. Field Theory of Human Behavior
9. When Mrs. Carillo communicates expectations about a task to be completed, then delegates the task, she is:
A. Planning
B. Organizing
C. Directing
D. Controlling
10. Which of the following can Mrs. Carillo delegate?
A. Scheduling ward and shift assignments of staff nurses
B. Initiates disciplinary action against a colleague
C. Decide on salary increase for nursing aides
D. Recommend termination for a staff nurse who is negligent
,Situation: Dr. Wilma Monzon, Director of Nursing (DON) Services is performing the management functions
necessary to run the 500 bed capacity general hospital which she is in charge as DON.
11. In the selection of nursing personnel, she steps should she take?
1. Recruitment
2. Interview
3. Selection
4. Introduction
5. Orientation
A. 1, 3, 2, 4, 5
B. 1, 2, 3, 4, 5
C. 1, 3, 2, 5, 4
D. 1, 2, 4, 5, 4
12. The process of actively seeking out or attracting applicants for existing position is:
A. Staffing
B. Recruitment
C. Selection
D. Hiring
13. The purpose of the orientation process is:
A. To familiarize employees with the organizational structure.
B. To make the employee a part of the team
C. To introduce the organization’s vision and mission
D. None of the above
14. The following is considered as a form of staff development EXCEPT:
A. In-service training programs
B. Conferences
C. Independent studies
D. Company Incentive Program
15. Dr. Monzon knows that planning involves:
A. Forecasting
B. Setting objectives
C. Budgeting
D. All of the above
16. When Dr. Monzon engages in selecting her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
17. To assure effective communication, which guideline should Dr. Monzon least observe?
A. Communicate with the same people on the same level.
B. See to it that the line authority is clear.
C. Promote the interest of the subordinates.
D. Keep adequate reports
18. Dr. Monzon involved her staff in strategic planning. Strategic planning clarifies the following:
1. Beliefs and values
2. Strengths and weaknesses
3. Opportunities and threats
4. Direction of the organization
A. 1, 2, 3, 4
B. 1 and 4
C. 2 and 3
D. 4 only
19. Which plans extends from a few months to a year?
A. Strategic plans
, B. Operational plans
C. Both
D. Neither
20. If Dr. Monzon wants to succeed as DON, which characteristic is important to develop?
A. Budgeting skills
B. General nursing skills
C. Good relations with the doctors
D. Human management skills
21. Dr. Monzon understands that one of the following statements is true about management.
A. An organizational chart can provide guidelines for staffing
B. Staffing procedure is the same for all health agencies
C. Job descriptions may not be written as long as they are understood
D. Budgeting is not the DON’s responsibility.
22. Which is the most important communication skill that Dr. Monzon should demonstrate?
A. Listening skills
B. Affirmation
C. Questioning
D. Assertiveness
23. Dr. Monzon knows that leadership’s major focus is on:
A. Inspiring people
B. Creating change
C. Controlling others
D. Producing a product
24. People may become leaders because they possess inspirational quality that makes others feel better in
their presence. This theory is:
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
25. Dr. Monzon familiarized herself with the different theories of leadership so that she may adopt the
most suitable approach to varied situations. Which theory would assist her most?
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
26. Which type of power is used when Dr. Monzon mentors her supervisors?
A. Influence
B. Coercive
C. Referent
D. Expert
27. Which type of power is used when Dr. Monzon recommended her staff for promotion?
A. Legitimate power
B. Reward power
C. Coercive power
D. Expert power
28. The process of selecting one course of action from alternatives is:
A. Delegating
B. Evaluating
C. Leading
D. Decision making
29. A graphic method that can help visualize the alternatives and information needs for a specific problem is:
A. Decision technologies
B. Graphs
C. Decision tree
D. Diagram
