Pre-Assessment: Business Acumen (PUWC)
WGU Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Which three tasks are key responsibilities of operations managers? - CORRECT ANSWER
Planning the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) System have? - CORRECT ANSWER
Production using JIT reduces a firm's inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations activities.
Which aspect of operations management do the ISO 9000 standards address? - CORRECT ANSWER
Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost
effectively? - CORRECT ANSWER Flexible
Which two of the following distribution channels would take title of the products they handle? -
CORRECT ANSWER Limited-function merchant wholesaler
Full-function merchant wholesaler
Which part of the organizing process aids in effective and efficient progress toward planned goals and
often results in changes within the organization? - CORRECT ANSWER Evaluating results
What is the result of a company increasing the delegation of authority and the span of control? -
CORRECT ANSWER Increased decision-making authority given to employees
, Which two key elements does an effective organization include? - CORRECT ANSWER
Human interaction
Structure
Why does a line organizational structure function most effectively in a crisis situation? - CORRECT
ANSWER It establishes a direct flow of authority.
A company might divide itself into smaller groups that best match the types of customers it serves.
What is this is an example of? - CORRECT ANSWER Departmentalization
Which primary driver does management use for an organization's structure? - CORRECT ANSWER
Achievement of company goals
Which step in the organizing process results in management grouping work activities into units within
the organization? - CORRECT ANSWER Departmentalization
A high-tech startup company is launching a marketing campaign for its new social media portal by
highlighting how the portal exceeds the connectivity and collaboration capabilities of all other social
media sites. Which type of competitive advantage is this company leveraging? - CORRECT
ANSWER Product
Which marketing strategy is devoted to maintaining continuous bottom line prices rather than relying
on short-term price-cutting tactics such as cents-off coupons, rebates, and special sales? - CORRECT
ANSWER Everyday low pricing
When would a pull promotional strategy enhance a competitive advantage to market a product better
than a push strategy? - CORRECT ANSWER When demand for the product is driven by the
end user.
Which marketing tool is often used to build effective relationship marketing campaigns? - CORRECT
ANSWER Affinity programs
WGU Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Which three tasks are key responsibilities of operations managers? - CORRECT ANSWER
Planning the overall production process
Determining the best layout for the firm's facilities
Implementing the production plan
Which two characteristics does a Just-In-Time (JIT) System have? - CORRECT ANSWER
Production using JIT reduces a firm's inventory costs.
A JIT system seeks to eliminate anything that does not add value in operations activities.
Which aspect of operations management do the ISO 9000 standards address? - CORRECT ANSWER
Establishment of effective quality systems
Which manufacturing model uses technology to produce small runs of customized products cost
effectively? - CORRECT ANSWER Flexible
Which two of the following distribution channels would take title of the products they handle? -
CORRECT ANSWER Limited-function merchant wholesaler
Full-function merchant wholesaler
Which part of the organizing process aids in effective and efficient progress toward planned goals and
often results in changes within the organization? - CORRECT ANSWER Evaluating results
What is the result of a company increasing the delegation of authority and the span of control? -
CORRECT ANSWER Increased decision-making authority given to employees
, Which two key elements does an effective organization include? - CORRECT ANSWER
Human interaction
Structure
Why does a line organizational structure function most effectively in a crisis situation? - CORRECT
ANSWER It establishes a direct flow of authority.
A company might divide itself into smaller groups that best match the types of customers it serves.
What is this is an example of? - CORRECT ANSWER Departmentalization
Which primary driver does management use for an organization's structure? - CORRECT ANSWER
Achievement of company goals
Which step in the organizing process results in management grouping work activities into units within
the organization? - CORRECT ANSWER Departmentalization
A high-tech startup company is launching a marketing campaign for its new social media portal by
highlighting how the portal exceeds the connectivity and collaboration capabilities of all other social
media sites. Which type of competitive advantage is this company leveraging? - CORRECT
ANSWER Product
Which marketing strategy is devoted to maintaining continuous bottom line prices rather than relying
on short-term price-cutting tactics such as cents-off coupons, rebates, and special sales? - CORRECT
ANSWER Everyday low pricing
When would a pull promotional strategy enhance a competitive advantage to market a product better
than a push strategy? - CORRECT ANSWER When demand for the product is driven by the
end user.
Which marketing tool is often used to build effective relationship marketing campaigns? - CORRECT
ANSWER Affinity programs
